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Referrals Will Be Given Based On Observed Behaviors

Adaptive Business Services

I have also been known to talk about this in group meetings and during training sessions. I’m talking about referrals. There are three parties in any referral action …. The referrer – He who provides the referral. The recipient – He who receives the referral. If not … they are the bum.

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My Six Selling Mantras

Adaptive Business Services

Exceeding expectations is the only acceptable outcome … Not meeting customer expectations … say buh bye. Meeting customer expectations … you may have made the sale but you did not make a customer. Exceeding customer expectations … say hello to repeat business and referrals. They exhibited bad behaviors.

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Everyone Wants Referrals but Few are Willing to Put in the Work

Adaptive Business Services

I built my selling career on referrals. I showed up at every meeting and I always had leads to share. . I showed up at every meeting and I always had leads to share. . I would provide referrals, when appropriate, to those who I could and to those who I could trust. Referrals are earned based on observed behaviors.

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Are You Predictable? Try Doing the Unexpected Instead!

Adaptive Business Services

Did not meet expectations – You lose. Exceeded expectations – Repeat and referral business. appeared first on Adaptive Business Services. For those of you not familiar with this medium, they were big black vinyl discs that played music. Met expectations – Neutral experience.

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Top loyalty management software solutions: Forrester report by Comarch

Martech

Referral program management Key loyalty software features include strong customer referral program management that capitalizes on existing members’ positive experiences. Our AI-based marketing platform and wide range of business services makes it much easier for marketers.

Referrals 101
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Power Partner Networking

Adaptive Business Services

Folks had always been happy to refer me to potential clients and I was most appreciative of those referrals! We met for coffee, breakfast, or lunch and discussed how we might best assist each other and then we agreed to meet again and to do so regularly! Becoming referral worthy. You keep the referrer informed of your progress.

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Differentiation – The Secret Sauce of Selling

Adaptive Business Services

Non-responsive Pushy Poor follow-up Did not keep commitments They knew nothing about my business or my needs Did not meet my expectations I never knew where we were in the process They did not listen They got it wrong! That being, there is a pretty good chance that you will meet, if not exceed, my expectations. How about you?

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