Adaptive Business Services

OCTOBER 30, 2024

Exceeding expectations is the only acceptable outcome … Not meeting customer expectations … say buh bye. Meeting customer expectations … you may have made the sale but you did not make a customer. Exceeding customer expectations … say hello to repeat business and referrals. They exhibited bad behaviors.

Sell 62

Sell Angle CRM Repeat business 62

Adaptive Business Services

JUNE 12, 2024

Non-responsive Pushy Poor follow-up Did not keep commitments They knew nothing about my business or my needs Did not meet my expectations I never knew where we were in the process They did not listen They got it wrong! That being, there is a pretty good chance that you will meet, if not exceed, my expectations. How about you?

Sell 77

Sell Repeat business CRM Referrals 77

Adaptive Business Services

JUNE 2, 2021

Sales, Marketing, and Business Processes to be supported. When meeting with all stakeholders … Actively listen and participate. They may even be satisfied with their current level of performance and this might be due to one or more cushy accounts that will deliver reliable repeat business … until they don’t.

CRM 96

CRM Commission Repeat business Represent 96

Adaptive Business Services

SEPTEMBER 29, 2021

Did not meet expectations – you are toast, burnt. . Repeat business. Referrals and repeat business, from all sources, will increase dramatically. Book a free 30-minute Zoom meeting with me! appeared first on Adaptive Business Services. How about never or close to it! What are they?

Repeat business 77

Repeat business Referrals Technique Trust 77

Adaptive Business Services

DECEMBER 15, 2021

Becoming this will naturally lead to exceeding your customer’s expectations and this leads to sales, repeat business, and referrals. When we did meet, we told them that we had done this research in an effort to be better prepared and have a better understanding of the project. The meeting went very well. Be different.

Process 77

Process Sell Repeat business Referrals 77

Adaptive Business Services

NOVEMBER 4, 2020

You did not meet their expectations – No explanation needed. You exceeded their expectations – Referrals and repeat business. The post No Crying in Baseball, No Do-Overs in Sales appeared first on Adaptive Business Services. You met their expectations – Meh. How about you?

Repeat business 71

Repeat business Referrals Sales Education 71

Adaptive Business Services

JUNE 16, 2021

I will always look for ways to maximize my chances for securing the sale and that means focusing on repeat business from existing customers as well as referrals to new ones. They are going to have to meet certain criteria prior to their pursuit. Can I meet their needs and expectations? Then … “When can I meet with them?”

Sales 71

Sales Repeat business Referrals Clients 71