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A Serious Misunderstanding of the Word Consultative

Iannarino

The Gist: Too many salespeople still believe that consultative selling means asking the client about their pain. Approaches that don’t provide advice and recommendations aren’t valuable enough to call consultative. Your clients already know what they need. Because they know the value is not in the knowledge.

Consult 321
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How Your Client Justifies Buying from You

Iannarino

This post may be a bitter pill for those who believe their clients buy from them because they like their company, their products, or both. Even though these things are important, their value can only be recognized (not to mention realized) after the client signs a contract. You Make Sense of Their World.

Clients 324
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Listen….Still Listen

Sales Pop!

But over a long sales career, my best and most memorable insights have come from first-hand experiences involving real colleagues and real clients – direct experiences both good and bad. In my sales life, I’ve been truly fortunate to get to know countless people – colleagues, friends and clients.

Technique 238
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Sales Success: Master the Art of Consultative Selling and Outshine Your Competition

Iannarino

It can be challenging to convey the point I've been making since the publication of Elite Sales Strategies: A Guide to Being One-Up, Creating Value, and Becoming Truly Consultative. One way to express this idea is that your client should make the decision you would make if your contacts asked you to make the decision for them.

Consult 268
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A Manifesto

Iannarino

The future is one of consultative , insight-driven sales approaches that create real value for their clients. We recognize that our prospective clients are trying to make a rare, strategic, decision they need to get right on their first attempt. Instead we turn to dynamic conversations for each clients unique needs.

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Customer for Life

Sales Pop!

Ive consulted with many selling organizations on the topic of client retention and in so doing, Ive reworked a quote about personal relationships into a selling version. Lets look at fourteen that, in large part, dictate whether your clients stay or go. In both situations, earning the right to move forward involves hard work.

Customers 183
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What Your Clients Can Teach You

Iannarino

The Gist: In the past, salespeople had an advantage created by an information disparity: the salesperson had information unavailable to their client. We spend a lot of time helping our clients by teaching them how to produce the better decisions they need, closing the information disparity gap. What They Value. Their Industry.

Clients 202