Martech

SEPTEMBER 6, 2024

Imagine having a virtual marketing assistant that can analyze trends, generate content ideas and even negotiate with influencers — all while you’re sipping your morning coffee. These AI agents are set to revolutionize how we approach customer service , lead generation and even strategic planning.

Negotiate 124

Negotiate Campaign Strategic planning Start-ups 124

Gong.io

JANUARY 1, 2021

If you are in sales, you know what the word negotiation means. . The best-of-the-best salespeople are often the best-of-the-best negotiators. They know the negotiation techniques to win deals. They are well-versed in the skills necessary to close. . And yet negotiation is often the most misunderstood skill in sales.

Negotiate 127

Negotiate Technique Price Objectives and Key Results 127

Veloxy

JUNE 15, 2023

Short Summary Outside sales is a process that involves traveling to meet potential customers and build relationships. Key factors driving outside sales growth include personalized customer service, increased competition, and digital technologies & tools.

Outside Sales 264

Outside Sales Objectives and Key Results Negotiate Territory 264

Women Sales Pros

MAY 17, 2019

By the time two parties to a negotiation are sitting across the table from each other, the negotiation may already be over. Ask questions before it’s time to negotiate. If you wait until the negotiation begins, you’re going to get answers that are intentionally limited. During the negotiation, people withhold information.

Negotiate 131

Negotiate Contract Price Start-ups 131

Gong.io

JUNE 17, 2021

What do sales and hostage negotiations have in common? . But success in any negotiation depends on knowing what you’re doing every step of the way. . Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, and has years of experience in international crisis and high-stakes negotiations.

Negotiate 133

Negotiate Drivers/motivators Technique Gaming 133

Gong.io

MARCH 3, 2021

Only a small number of sales pros become truly effective negotiators. . Tell me if this scenario sounds familiar: I was working a deal a couple of years ago that was getting close to the finish line. . I later found out that my prospect used my offer to negotiate against a competitor. STOP negotiating price over email.

Negotiate 139

Negotiate Price Finance Quota 139

Partners in Excellence

OCTOBER 7, 2020

For example, the probability of an opportunity in prospecting is much less than qualifying, which is less than that for proposing, and in turn less than that for closing. ” And it will present a series of logical activities your customer completes in their process. If we check all the boxes, we move the opportunity into closing.

Customers 161

Customers Negotiate Up-sell Pipeline 161

Search Engine Land

AUGUST 14, 2024

Don’t start advertising without these 4 prerequisites Before you touch your ad account, make sure you have everything that is considered non-negotiable for running lead generation ads. Here are the four non-negotiables. If you can’t go from lead to closed deal often enough, you might need to rework one or more of these areas.

CRM 116

CRM Campaign Niche Negotiate 116

SaaStr

NOVEMBER 30, 2020

Q: How long does it usually take to close a deal in SaaS? Ok here’s a really rough set of timelines to how long it takes to close an Opportunity in SaaS: So: A $5k deal, or say $499 a month, can often be closed in a call or two. Then a month or so to make the decision, negotiate price, and sign. This adds more time.

Closing 136

Closing Negotiate Drivers/motivators Price 136

Partners in Excellence

FEBRUARY 12, 2024

We have closing strategies focused on getting the order. Somehow, our customers are lost in the process. It’s not just how much discount they can negotiate. Our customers often, focus on these issues for the very same reason. ” * What if we take the time to understand our customers’ stories?

Customers 146

Customers Negotiate Pitch Trust 146

Martech

OCTOBER 15, 2024

Understanding capability assessment and tool procurement Once marketers understand how customer data flows through various martech platforms and develop a strategic view of how these platforms work together, they can effectively evaluate the capabilities of different tools and guide companies through the right procurement process.

Contract 108

Contract Negotiate Strategize Technology 108

Spiro Technologies

MAY 19, 2022

Negotiating is an important skill for salespeople. That’s why every salesperson should learn how to negotiate, especially if they’re selling a product that doesn’t have fixed pricing. However, there comes a point in every negotiation when it’s time to throw in the towel.

Negotiate 105

Negotiate Gaming Up-sell Price 105

Closing Bigger

SEPTEMBER 13, 2023

This sales podcast is focused on 12 Non-Negotiable Sales Truths. As a sales trainer and keynote speaker I come across people often who want to short-cut and negotiate the price of sales success. Sales Truth #8 – They’re not your leads, customers, or territory. There are also twelve not-so-popular sales truths.

Negotiate 116

Negotiate Sales Territory Clients 116

SaaStr

OCTOBER 27, 2022

How Much Can I Negotiate? Unfortunately, as a non-CEO, non-founder of an acquired start-up … you have almost no ability to really negotiate. Overall, your ability to negotiate in M&A in any context, in any job, is based on your ability to walk for something better, or just walk. So you can try a bit to negotiate.

Negotiate 120

Negotiate Legal Finance Price 120

Hubspot

JANUARY 14, 2025

From the initial discovery email or phone call to the final contract negotiation conversation, they ensure every touchpoint adds value for the prospect. At its core, this approach helps prospects feel understood and respected, paving the way for smoother negotiations and a more positive buyers journey ; thats why it works. I know this.

Negotiate 78

Negotiate Cross-sell Drivers/motivators Strategize 78

Salesforce

OCTOBER 29, 2024

Last year, we got an unexpected phone call telling us that our 20-year-old customer service management (CSM) system for our technical support organization would be deprecated. We already had Sales Cloud as our customer relationship management ( CRM ) software, and ServiceNow as our IT service management (ITSM) solution.

Service 69

Service Customers X-functional Pharmaceutical 69

PandaDoc

SEPTEMBER 28, 2022

A wide variety of possible price negotiation strategies exist but all of them have a common baseline. Customers often try to haggle at the last minute when it’s really too late to back out of previous agreements. That’s why successful bargaining requires special knowledge of negotiation tactics and advanced negotiation skills.

Negotiate 98

Negotiate Price Gaming Contract 98

Sales Gravy

MARCH 27, 2025

These are proven tactics from top sales pros who know what it takes to close deals, stay sharp, and dominate the competition. Take courses and identify a mentora seasoned veteran who can provide feedback on your calls and negotiation techniques. Why should a customer pick you? Why should a customer pick you?

Negotiate 66

Negotiate Technique Sales Up-sell 66

Martech

FEBRUARY 7, 2025

Contract timing My team once negotiated a contract with a new vendor where timing was critical. Vendors often offer significant discounts and concessions during this period to close deals and meet their goals, and this was the case for us. However, we knew we couldn’t start the implementation for a few months.

Contract 101

Contract Non-Profits Hospitality Negotiate 101

Miller Heiman Group

AUGUST 20, 2020

Our research into enterprise sales strategies and customer experience strategies shows that sellers set themselves apart from the competition in five key ways if they’ve mastered the art of sharing perspective with buyers. They Effectively Use Questioning Skills to Reveal Customer Needs, Including Unrealized Needs.

Customers 111

Customers Negotiate Technique Quota 111

The Lost Book of Sales

OCTOBER 18, 2021

As we'll see in a moment, understanding the power of reciprocation is not only a valuable instrument in controlling the outcome of a negotiation, but when deployed skillfully, the party you negotiate with will feel more engaged and responsible in carrying out their fair share of the agreement. A win-win-win. What gives?

Negotiate 96

Negotiate Contract Angle Drivers/motivators 96

Veloxy

DECEMBER 28, 2023

Successful outside sales requires strong communication and problem solving skills as well as flexibility to navigate autonomy, build customer relationships and execute the sales process. The effectiveness of outside sales representatives is deeply rooted in their skill to create and uphold direct relationships with potential customers.

Outside Sales 242

Outside Sales Cold Call Represent Objectives and Key Results 242

Cerebral Selling

JANUARY 18, 2021

“How do you justify forcing small businesses to close while letting big-box stores stay open?”. Journalist : “How do you justify the crushing blow you’re dealing to so many small businesses by forcing them to close while letting big-box stores stay open? But the reason customers like you choose us is because you have big growth plans.

Objection handling 197

Objection handling Negotiate Strategize Presentation 197

Sales Hacker

FEBRUARY 2, 2021

Closing an enterprise sale in a niche market follows the same sales funnel as any other deal, but a bit more fine tuned. This model is relatively popular for companies dealing with low-cost products associated with low customer acquisition cost. Support : Is there access to customer support 24/7? Transactional Sales.

Niche 112

Niche Closing Process Government 112

Hubspot

MAY 24, 2023

Negotiation is a delicate balancing act. By the time you’ve reached the negotiation phase of the sales process, you and your prospect have a common goal: getting your company’s offering into their hands. Assuring your prospect the negotiation will be quick and easy won't put them at ease — it'll do the opposite.

Negotiate 83

Negotiate Contract Price Prospecting 83

Partners in Excellence

JANUARY 16, 2025

In selling, there is no end to the tools that claim to provide coaching, performance reporting tools, conversational intelligence, role play tools, social selling, prospecting/customer engagement, negotiation, objection handling, closing, time management. And this is exacerbated by all the AI adaptations and LLMs.

Objectives and Key Results 125

Objectives and Key Results Objection handling GTM Pipeline 125

SaaStr

MAY 25, 2020

. “Presumptive close in a transactional sale. “At “We added slack for customer support and on boarding” — Adam Livesay, founder, Elevat. “Sell to the next step not jumping to the close” — Jason Hamilton, Co-Ceo, TestLauncher. “Customer centricity is ???for “Simplicity.

Closing 137

Closing Process Contract Price 137

Martech

DECEMBER 30, 2024

As 2024 comes to a close, its impossible to ignore the central theme that has shaped marketing and technology this year: artificial intelligence. Privacy concerns, mistrust of algorithmic decision-making, and a desire for human connection create significant hurdles for brands looking to integrate AI into their customer-facing operations.

Strategize 119

Strategize Trust Technology Technology 119

Sales Pop!

NOVEMBER 5, 2021

But Microsoft was a closed system, and I have recounted numerous times throughout my books and articles how, at the time, I was a very vocal advocate of open source. We didn’t have to outlay money for hardware, negotiate with vendors, or hire staff to run the data center. In our case, we retain customer data for a maximum of 35 days.

Pipeline 241

Pipeline CRM Territory Contract 241

Hubspot

NOVEMBER 7, 2023

A successful negotiation is like a tango. And nothing ruins a productive negotiation like one of the participants using one of the 14 phrases listed below. 14 Phrases That'll Instantly Sabotage Your Negotiation 1. Showing the buyer how the timeline impacts their goals is a much more effective path toward closing quickly.

Negotiate 74

Negotiate Contract Price Quota 74

Partners in Excellence

JULY 28, 2023

But one of the most fundamental problems I see is these sales processes are internally focused, always looking at the things we Do To Our Customers. There are all sorts of activities, separated by stages, focusing on what we inflict on our customers. Negotiating the final pricing and terms. Closing them. We: Qualify them.

Process 116

Process Customers Negotiate Sales 116

Highspot

JANUARY 23, 2025

Sales reps often juggle multiple demandsmeeting quotas, showcasing product value, and forming authentic customer connectionswhich require a healthy mix of soft and hard skills. Soft skills training helps sales teams learn to work well with colleagues and customers. What is Soft Skills Training?

Objectives and Key Results 52

Objectives and Key Results Negotiate Cross-sell Pitch 52

PandaDoc

OCTOBER 15, 2024

As businesses and competition grows, more companies are turning to deal desk software to organize their processes and close more deals. Deal desks can incorporate large teams of relevant stakeholders within sales, finance, product marketing, product management, legal, customer success, and more as needed. What is Deal Desk Software?

Legal 52

Legal Contract Cross-sell Finance 52

Hubspot

JANUARY 8, 2025

In his book, he explores how gap selling has the potential to: Generate more leads Increase customer conversion rates Minimize sales cycles Maximize the average deal size Despite what you might be thinking, gap selling doesnt involve a whole lot of strong-arming prospects or dazzling them with fancy features to achieve these results.

Intrinsic 79

Intrinsic Sell Objectives and Key Results Technique 79

Veloxy

FEBRUARY 15, 2024

These podcasts cover a diverse range of sales topics, including mastering the sales funnel, customer relationship building, sales psychology, leadership, personal growth, and the latest sales trends and innovations. They offer a unique perspective on sales strategies and successes, aiming to inspire and guide female sales professionals.

Gaming 233

Gaming Sell GTM Technique 233

PandaDoc

MARCH 13, 2025

Vendors gain a consistent customer and buyers have a trusted source for a specific selection of products or services. As these relationships deepen, partnering companies will often agree on contracted pricing, a pre-negotiated price structure that applies over a defined period. Custom pricing. Long-term customer loyalty.

Contract 52

Contract Price Negotiate Non-Profits 52

Salesforce

JANUARY 17, 2024

When you’re a customer Service Star, staying ahead of the curve isn’t just an advantage — it’s an absolute necessity. You get the pivotal role technology plays in shaping the future of customer service. Table of contents What is a customer Service Star? Get the free report What is a customer Service Star ?

Service 132

Service Customers Networking Negotiate 132