The 5% Institute

MARCH 30, 2023

Whether you’re selling stamps, packaging materials, or shipping services, closing sales is essential for the success of your post office business. In this article, we’ll explore some effective techniques that can help you close more sales and increase your revenue. Finally, ask for the sale and close the deal.

Closing 52

Closing Objectives and Key Results Repeat business Sales 52

Veloxy

APRIL 12, 2023

In this article, we’ll share 20 solar sales tips to help you close more deals and become a successful solar salesperson. Remember, the more you know about your audience, the better equipped you’ll be to close the deal and help them make the switch to solar energy.

Referrals 246

Referrals Finance Objectives and Key Results Sales 246

Martech

OCTOBER 28, 2021

Following the massive changes in all kinds of behavior we saw in 2020, with record-breaking online shopping during the holiday season, we’re watching closely to see whether things level off in 2021. Transparency wins repeat business. Why we care. Some clear messages to marketers, though.

E-commerce 117

E-commerce Repeat business Closing Service 117

Heinz Marketing

JANUARY 25, 2022

The most successful B2B companies carefully optimize their customer retention and re-engagement strategies to focus on reducing churn and growing repeat business. Gaining repeat business is all about what you do throughout the entire customer experience. Before, during, and after the sale.

Growth 109

Growth Customers Repeat business Cross-sell 109

Sales Pop!

DECEMBER 28, 2023

Propelled you toward closing deals and driving increased sales. Trust, in turn, is a powerful catalyst for business growth, fostering loyalty and repeat business. A key strategy to achieve this is by embracing customer-centricity and unlocking the potent force of customer-perceived value.

Repeat business 130

Repeat business Trust Growth Conversion 130

Highspot

JANUARY 3, 2024

Read on to discover how reps can confidently approach each closing conversation with closing sales training that works. What is Sales Closing and Why Is It Important How Does the Sales Closing Process Work? Sales closing is persuading a potential customer to say ‘yes’ to your offer.

Closing 52

Closing Objectives and Key Results Negotiate Technique 52

SaaStr

JANUARY 27, 2021

If an outbound sales team really can generate more revenue than it costs … if an event can generate more customer revenue than it costs to put on … if an engineer can build more features, that close more customer revenue than her salary … etc. ” Of course you do — if you have any sort of repeating business.

Repeat business 139

Repeat business Engineering Pitch Closing 139

Martech

SEPTEMBER 18, 2024

It’s about building lasting relationships that result in repeat business and customer loyalty. This means working closely with sales, customer service, product teams and every other department that impacts the customer journey. It creates an engaging, personalized experience that drives repeat business and loyalty.

Engineering 110

Engineering Drivers/motivators Repeat business Referrals 110

Sales Gravy

AUGUST 22, 2024

Trust and rapport can lead to repeat business and valuable referrals. - Value Relationships Beyond Sales: Show genuine interest in your clients' success and provide value beyond just closing deals. Trust and rapport can lead to repeat business and valuable referrals. -

Pitch 98

Pitch Repeat business Referrals Drivers/motivators 98

The Sales Hunter

FEBRUARY 7, 2013

What companies found out when they use ½ price coupons to get new business is you may create trial business, but the trial will rarely if ever turn into repeat business. The fall of Groupon, Living Social and other coupon sites is living proof. Don’t cut your price to create new customers.

Price 94

Price Customers B2C Repeat business 94

Sales Pop!

FEBRUARY 23, 2024

Post-sales support: The role of sales doesn’t end with the closing of a deal. Following up, addressing post-sale concerns, and ensuring customer satisfaction are vital for fostering loyalty and repeat business. By being well-informed and empathetic, they can build trust and lay the groundwork for ongoing customer relationships.

Service 147

Service Customers CRM Campaign 147

Sales Hacker

JANUARY 11, 2018

Demos, objection handling, closing. Earning repeat business/referrals. Like tasks in a specific project, sales activities are interrelated and need to be managed closely to fix overlaps. A project manager helps instill discipline by closely monitoring progress and keeping all stakeholders on track. Lead generation.

Cold Call 107

Cold Call Objection handling Technique Pipeline 107

SaaStr

DECEMBER 1, 2021

As if the challenge to produce ROI within months isn’t enough, software companies should also be mindful that customers watch renewals closely. This means that your team’s work is far from over at the closing of the sale –– your customer service must be on point, your product useful and simple to use. .

Repeat business 112

Repeat business Growth Trust Product 112

Gong.io

JANUARY 1, 2021

And while tactics are important, a sound sales strategy is critical to improving your closed/won ratio. The AE either (a) disqualifies, or (b) starts to work the no-chance-of-closing deal. days spinning their wheels working an account that has little if any chance of closing. What is your close rate? #2 Scenario A: Good.

Objectives and Key Results 118

Objectives and Key Results Pipeline Sales Cold Call 118

Martech

JUNE 24, 2024

Answer: Digital experience transformation is closely connected to strategic capabilities within an organization. NPS provides insights into customer loyalty and advocacy, which are essential for driving repeat business and attracting new customers. After that, how to improve prompts to get even better answers from me.

Strategize 105

Strategize Technology Technology Repeat business 105

Martech

OCTOBER 4, 2023

Enhanced customer experience: By tailoring interactions and content, brands can improve the overall shopping experience and encourage repeat visits. Increased sales: Staying top-of-mind and building loyalty leads to repeat business and customer referrals, translating to higher profits.

Non-Profits 114

Non-Profits Customers Repeat business Referrals 114

Salesmate

JULY 9, 2020

Your sales pipeline covers every stage of the customer acquisition process from leads to after-sales support to repeat business. How long does it take you to close a sale? For B2B businesses, the sales cycle can take anything from 1 to 12 months. This number gives you a glimpse into your effectiveness in closing deals.

Pipeline 121

Pipeline Contract Sales Territory 121

The Sales Hunter

DECEMBER 10, 2013

As tempting as it might be to offer discounts right now to make a number, doing so can create huge issues if you expect to get any repeat business from them next year. Don’t allow yourself to suddenly find the customer to whom you’re looking to ship the year-end order closed for the holidays. Hold firm on pricing.

Commission 89

Commission Price Repeat business Prospecting 89

Partners in Excellence

JANUARY 6, 2019

They execute sale calls very well, they seek to minimize the number of calls to close. Plus they know happy customers are more likely to both do repeat business and give them referrals for new opportunities. They quickly identify the most critical issues facing the customer and those people critical to the buying process.

Repeat business 93

Repeat business Referrals Pipeline Meeting 93

Miller Heiman Group

JUNE 4, 2019

It’s essential that positive buyer experiences continue long after you’ve closed the deal. An organization’s service response then ensures the client has an experience that creates customer loyalty, paying dividends in the form of the four R’s: revenue, repeat business, referrals and reputation.

Service 96

Service Customers Repeat business Referrals 96

Adaptive Business Services

SEPTEMBER 29, 2021

How about never or close to it! Repeat business. Referrals and repeat business, from all sources, will increase dramatically. There is more good news when it comes to your competition. The bar to leap over them has been set incredibly low. There are only three possible outcomes from any customer interaction.

Repeat business 77

Repeat business Referrals Technique Trust 77

Heinz Marketing

APRIL 28, 2023

Visually, it’s divided into two halves, with the moment of purchase/closed deal at the center. In turn, B2B companies can improve customer satisfaction and increase the likelihood of repeat business with a more customer-centric approach to marketing.

B2B 109

B2B Lead generation Drivers/motivators Repeat business 109

Salesmate

DECEMBER 11, 2020

From calling prospects to closing deals and scheduling appointments, they’ve got a lot on the platter. There’s close competition. One can’t expect repeat business when the workflow itself isn’t up to the mark. Attract, convert, close, and celight every client that comes your way.

CRM 128

CRM Cross-sell Clients Follow-up 128

Hubspot

JANUARY 12, 2011

Email marketing gives you the ability to increase new and repeat business by strategically and continuously re-engaging prospective customers. This opportunity doesn’t exist for businesses strictly running a physical storefront. Allow prospective customers to shop where, how, and when they want.

Repeat business 78

Repeat business Promote Retail Engineering 78

Salesmate

MARCH 17, 2020

Go through the knowledge base and find out how your sales team or the industry leaders handle the pain points, overcome the objections, close the deals, and successfully convert the prospects into repeat customers. That is the only way you will generate repeat business for your startup and secure its future growth.

Process 125

Process Objectives and Key Results CRM Sales 125

Adaptive Business Services

APRIL 24, 2024

I will assume that what I see during the interview process I will also see during training, how they will work with potential clients, and what will be their ability to earn repeat business and referrals. I also think that, the holy grail of selling, the “close” is highly overrated. I’m rarely disappointed in my assessments.

CRM 77

CRM Repeat business Referrals Clients 77

Salesforce

FEBRUARY 1, 2024

Once you know what a prospect needs to move from interest to purchase, you navigate the sales road with ease and close quickly. This not only increases the likelihood of conversion but also fosters loyalty, leading to repeat business and referrals. It outlines the stages a seller walks through on the way to a close.

Sports 110

Sports Cross-sell Pitch Represent 110

SaaStr

FEBRUARY 18, 2022

There’s a ticking time bomb when it comes to customer success: After you close a sale, the clock starts ticking. Customer retention sits at the heart of customer success, as it increases your organization’s ability to control repeat business. The customer success team is thinking about the health of those users.

Customers 108

Customers Repeat business Strategize Product 108

Salesmate

MAY 5, 2020

Sales and customer service teams spend more time working with customers than anyone else in your business – and they both contribute to building long-term customer relationships. The days when salespeople could close a deal easily and never interact with a customer again are long gone. Customer service can be a profit center, too.

Service 110

Service Customers Cross-sell Sales 110

PandaDoc

MARCH 13, 2025

Main benefits Contracted pricing is a powerful tool for companies that rely on repeat business and long-term partnerships. Using the rules-based framework created within the CPQ, reps can offer global or line item discounts as a way to close the deal up to a certain limit without the need for a complex approval process.

Contract 52

Contract Price Negotiate Non-Profits 52

Sales Hacker

FEBRUARY 6, 2019

According to a recent study by HubSpot, 75% of companies say closing more deals is their top sales priority— yet 30% of salespeople say closing deals is getting harder. So, we’re constantly thinking about how we can bridge the gap – and turn every opportunity into a closed deal. How Big is Email, Really?

Real Estate 87

Real Estate Promote Lead generation Sales 87

Sales Hacker

JULY 1, 2019

Without a clearly documented sales process describing the actions and steps it takes to close a deal, you’ll have difficulty predicting whether any single deal will close. How long it takes to close a deal. Average renewal or rates, or how frequently you get repeat business. Your Sales goals or quotas.

Quota 85

Quota CRM Sales Pipeline 85

ConversionXL

OCTOBER 16, 2022

It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy. Bad customer acquisition strategies can cause your business to fall behind more efficient competitors. Segment repeat customers and look at their purchase frequency.

Customers 129

Customers Retail Cross-sell Follow-up 129

Adaptive Business Services

NOVEMBER 10, 2021

This includes creating the deal, associating it to a contact or company record, tracking the deal through a pipeline (your process for closing this deal), and generating forecasts based on your pipeline(s). A percentage chance of closing that is used to calculate the weighted deal value. A projected close date. A dollar value.

CRM 71

CRM Electricity Pipeline Manufacturing 71

Sales Hacker

APRIL 30, 2018

Thus, win rates, repeat business, referrals, sales cycles, and customer success improve significantly. This metric refers to the time required to close a sale. The average time duration it takes to close deals from one end of the funnel to the other. 9) Number of Closed Deals. Jim Ninivaggi, SiriusDecisions.

Non-Profits 101

Non-Profits Profit margin Quota Sales 101

Salesforce

SEPTEMBER 30, 2022

It can help convert, increase average order volume, and build confidence to drive repeat purchases.”. Salesforce research confirms the close relationship between retail customer service and repeat business. For example, 94% of consumers say good customer service makes them more likely to buy again.

Service 98

Service Retail Customer Relationship Management Repeat business 98

Hubspot

AUGUST 12, 2014

If a marketer’s performance is measured by number of leads (as opposed to qualified leads), they’ll be incentivized to ramp up volume rather than quality -- forcing sales reps to spend more time sorting through prospect information than closing deals.

Cross-sell 78

Cross-sell Repeat business Education Sales 78