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They’re expected to shake off the rejection, hold sales burnout at bay, and continue their coldcalls and emails – all in an ongoing quest to get one more meeting, generate one more lead, or land one more opportunity. Coldcall assessment 2. Objectionhandling assessment 3. Complete onboarding 2.
This metric reflects how well you retain customers: Churn rate formula = (Total customers/Number of customers lost) 100 Closed-won Indicates that a deal has been finalized, resulting in a new customer acquisition. Objectionhandling The process of addressing potential customers’ concerns or hesitations during sales.
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