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Marne: It started for me actually when I knew that I wanted to move to Montana. And Montana was not known as this high-tech sexy place, it’s farming and ranching. They need to take the input from sales and then they need to create messaging that sales is going to connect to and be able to intelligently articulate.
Doing additional research can shed more light on the situation, including asking your salessupport and IT teams — teams that nurture and support customers daily — for their perspective. Is it a new, one-off problem, or something more endemic to the company’s history? Your customer won’t always have all the answers.
Healthcare companies also depend on them to navigate regulatory requirements and coordinate with medical professionals and procurement teams during the sales process. Professional services firms , like consultants and legal practices, use Deal Desks to define service scope, pricing, and client expectations for major engagements.
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