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Doing additional research can shed more light on the situation, including asking your salessupport and IT teams — teams that nurture and support customers daily — for their perspective. Is it a new, one-off problem, or something more endemic to the company’s history? Your customer won’t always have all the answers.
Healthcare companies also depend on them to navigate regulatory requirements and coordinate with medical professionals and procurement teams during the sales process. Professional services firms , like consultants and legal practices, use Deal Desks to define service scope, pricing, and client expectations for major engagements.
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