SaaStr

MARCH 26, 2024

As a founder, you need to be more involved in functional areas like sales support and success. It’s tough for folks to staff these functions. It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is SaaS dead right now?

Price 119

Price X-functional B2B Growth 119

Hubspot

DECEMBER 23, 2022

Find accurate contact data for your prospects. Even in instances where salespeople can identify interested customers, 19% of salespeople struggle with getting in direct contact with decision-makers. Additionally, these solutions help teams find accurate contact data and manage outreach. Prospect monitoring functionality.

Prospecting 90

Prospecting X-functional Contact CRM 90

Sales Hacker

JULY 2, 2019

If your CRM doesn’t have this reporting functionality, you can export the data into an excel file and quickly get the average sales price from there. 2,000 x 10% = $200/lead. For example, the role of our contact within the decision-making process, behavioral patterns, and previous interactions with HubSpot all have an effect.

Price 100

Price X-functional Sales CRM 100

Sales Hacker

APRIL 14, 2020

Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes ,all right in your CRM. Create custom contracts in a click, sign them digitally, and automatically pull data back into your opportunities. So companies going out, they bought this SaaS platform to help with X, Y, and Z.

Contract 84

Contract CRM Consult Cross-sell 84

Sales Hacker

OCTOBER 19, 2018

A couple weeks ago Zoominfo , a premiere B2B contact database, acquired Datanyze , a more recent pioneer that arms sales teams with technographics about their leads. In more recent years though, innovative teams have used Datanyze, founded in 2012, as an intelligence layer on top of basic contact information.

X-functional 73

X-functional Technology Technology Sales 73

PandaDoc

APRIL 24, 2020

That, combined with our payment gateway, means that you can design proposals, quotes, contracts, and more from one place and send everything for signature via email or mobile app. Personal plans.

Price 59

Price X-functional CRM Follow-up 59

SaaStr

MARCH 12, 2019

Awesome revenue growth on the X axis, awesome revenue retention on the Y. It was all about getting the contract. Once you had the contract, all the servers were set up, you flew in your professional services people, it took six months to set it up, it took six months to train people, and the product sucked, but it didn’t matter.

Growth 106

Growth Cross-sell Contract X-functional 106

Heinz Marketing

AUGUST 17, 2018

Going back to research your contacts and fill in their real data makes for a great rainy-day project. At some point or another in your usage of the tool, you’ll likely be faced with needing to cleanse your database to stay in compliance with your contract. For us, we chose a last name value of “.” (a From address or Reply-to?

CRM 75

CRM Campaign X-functional Clients 75

Lead Fuze

DECEMBER 1, 2021

LeadFuze gives you all the data you need to find ideal leads, including full contact information. Contact made. The company offered me $X,000. Mailchimp and Constant Contact are good platforms for top-of-the-funnel emails (i.e., If you use a CRM like Hubspot or Salesforce, email functionality may already be built in.

Appointment 52

Appointment X-functional Sales CRM 52

PandaDoc

OCTOBER 13, 2022

Lead generation X ? Social media integration X ? Free version X ? The CRM offers a wide suite of options covering not only contact and lead management but many other scopes, including: pipeline forecast and management process automation opportunity management lead management reporting and dashboards. Lead generation X ?

X-functional 52

X-functional Territory CRM Lead generation 52

SaaStr

JULY 24, 2019

This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. We sell contact center software. What does that mean?

X-functional 64

X-functional Engineering Clients Start-ups 64

SaaStr

FEBRUARY 25, 2020

Because it’s not so much focused around X, Y, Z NPS score. If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. They got a verbal, they’re like, we’re going to get a contract this is a scrape. Maybe, maybe not.

Prospecting 96

Prospecting Customers Promote X-functional 96

SaaStr

MARCH 17, 2020

You’re probably going to have to be doing customer references unless there’s very small contract value, right, where there’s not a ton of pressure in making the right decision on the part of the prospective buyer. Then a third thing that you can do is incorporate it into the contract. What am I going to give?

Clients 75

Clients Service Customers Start-ups 75

PandaDoc

APRIL 12, 2022

Example: 40 positive responses / 60 total responses X 100 = 67%). Your support team will play a critical role in influencing this metric since they often act as the main point of contact for customers who are having issues. 08 x 100 = 8%. Contraction / Downgrade. Making it actionable. Reactivation.

Customers 52

Customers X-functional Promote Price 52

PandaDoc

MARCH 7, 2023

You can even contact the new lead with a drafted action plan of how the potential client can use your service and benefits. Typical actions that close a sale include final quotes, agreed negotiations, deposits, and the signing of contracts and other legal documents. KPIs also help you reinforce your business goals.

Process 52

Process Objectives and Key Results Pitch Sales 52

SaaStr

AUGUST 26, 2022

X this year. You don’t have to do every single function to still get a customer. For all these types of categories, I know it’s trite, but you just have to find your 10 X feature that someone will buy. Maybe doesn’t have to send the contract out for his signature, but you never, ever, ever get the time back.

Quota 98

Quota Growth Product Closing 98

Salesforce

NOVEMBER 20, 2023

Send an advance copy of the contract or a prepared quote so all decision-makers can review sales details before the call. Close with contact confirmation and a call to action. The contract period is pretty long. For larger companies, this often includes legal teams and high-level company executives. ” “Great.

Objectives and Key Results 69

Objectives and Key Results Pitch X-functional Sales 69

PandaDoc

MAY 8, 2023

Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. 10 A versatile chatbot designed to support customers across your website, Intercom can easily become the first line of contact in your customer service solution. Ease of use: 8.9/10 10 Ease of setup: 8.4/10

Service 52

Service Product Customers E-commerce 52

SaaStr

AUGUST 9, 2019

Harry Stebbings: Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and contact center solutions with companies like LivePerson, Oracle, and a huge thanks to the wonderful Mr Brad Birnbaum for making me intro today. The contact center is not brand new. I really do so appreciate that. .

Finance 62

Finance X-functional CRM Engineering 62

SaaStr

MAY 10, 2019

Harry Stebbings: Can I ask, I had Ben Braverman and the CRO of Flexport on the show the other day and he said it’s wonderful to have SDRs and account managers and sales reps but it doesn’t create the best personalized buying experience when you’re continuously handed off to the separate specialized function.

X-functional 56

X-functional SQL Pipeline Go To Market 56

SaaStr

FEBRUARY 21, 2020

So don’t be too upset if you’re not yet at the four X number, but know for sure that if you don’t get beyond that, you’re not going to have a very profitable company in the long run. You do want a clear contract to exist between sales and marketing for the number of MQLs that they have to deliver.

Non-Profits 87

Non-Profits Up-sell Start-ups Product 87

SaaStr

OCTOBER 30, 2020

And so what we’ll see people come in and do is they’ll say, Hey, we want to acquire name, email, company size, function, or department, and then the consent and all these fields, right? Having just a contact us form is just saying, give me your email. And so they’re saying, okay, we want to acquire this information.

A/B testing 111

A/B testing X-functional Start-ups Launch 111