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Best Mobile CRM Apps to Boost Your Sales Productivity

Veloxy

Did you know that using mobile CRM apps can boost sales productivity by 14.6% ? Today I’m breaking down my top recommendations for the best mobile CRM apps. I’ll look into how these mobile CRM tools can streamline your sales processes, enhance customer interactions, and ultimately drive higher sales efficiency.

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Nimble CRM Contact Syncing – Best Practices

Adaptive Business Services

Please note – While this article discusses Nimble CRM specifically, contact syncing between any two applications may raise similar concerns. Being able to sync your contacts between Nimble and another source is something that is welcomed by most users. You can create groups of Nimble contacts via the use of tags.

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5-Star Reviews or Customer Rants: Why Your Contact Center CRM Matters

Salesforce

Yes, and contact center CRM software can make it happen. Contact center CRM software, also known as customer relationship management software, is a tool used by contact centers to improve customer experiences. But is contact center CRM software the best option for your business?

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I Just Want to Maintain Contact Records In My CRM

Adaptive Business Services

Before there was CRM (Customer Relationship Management), there was CM (Contact Management). Today’s CRMs are still based on their CM roots but they are now much much more than that. While Contact Managers were typically used solely by salespeople, CRM can be used by multiple departments in your organization.

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5 ways to integrate LinkedIn with your CRM for better sales-marketing collaboration

Martech

Linking your CRM with LinkedIn is a powerful way for sales and marketing teams to get more out of both platforms. When your CRM (in this case we’re using HubSpot as the CRM platform) and LinkedIn are working together, you’ll achieve those outcomes. It then adds the LinkedIn URL to the contact record.

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Nimble CRM Tips & Updates – November 15, 2024

Adaptive Business Services

If you’re aiming to keep bounce rates low, it’s usually best to avoid sending to “risky” emails unless you have strong reason to believe the contact is active or valuable. Keep the content light and engaging, possibly inviting the recipient to confirm their contact information. Next I went to my human network.

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8 Contact Center Automation Trends to Watch for in 2025

Salesforce

This is where AI -powered contact center automation comes into play to help your team work more quickly and efficiently, all while focusing their attention on the customer. Let’s zoom in on eight major contact center automation trends that are already making waves in customer service and are set to get even bigger in 2025 and beyond.

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