Salesforce

APRIL 7, 2023

How many hours would it take you to find a company overview, catch up on the latest company news, find the right contacts, and draft an intro email? Now imagine your customer relationship management (CRM) platform doing all this in seconds, so you can fine-tune that email and send it sooner. What is generative CRM?

CRM 98

CRM E-commerce Pitch Customer Relationship Management 98

Heinz Marketing

SEPTEMBER 30, 2022

According to Scott Brinker’s most recent Marketing Technology Landscape , there are 9932 (and counting) solutions in the marketing technology space. Our motto is always strategy first, technology second. We believe that technology needs to support your marketing strategy, not be your marketing strategy. Getting Started.

Technology 112

Technology Technology Start-ups Represent 112

Spiro Technologies

JUNE 14, 2023

Effectively managing customer relationships and sales processes is a challenge for many manufacturers and distributors. Some ERPs may claim to have customer relationship management (CRM) capability, but a standalone CRM is much better at helping you manage and maintain relationships with your customers.

CRM 52

CRM Customer Relationship Management Relationship Management Manufacturing 52

Martech

JANUARY 25, 2022

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. These solutions are designed to help sales and service agents communicate with customers more effectively. In this piece, we’ll dive deep into CRM systems and their impact on marketing teams.

CRM 98

CRM Agriculture Hospitality Healthcare 98

Sales Pop!

MARCH 5, 2023

If you’re in the market for a robust, powerful, and efficient CRM program, look no further. The top 10 characteristics that any quality sales CRM software are covered in this article. You will know what to look for when selecting your new sales CRM software by the time you finish reading this article.

CRM 52

CRM Contact Sales Pipeline 52

Salesmate

APRIL 3, 2020

The days are not far when your sci-fi movie or novels will become reality, especially the pace at which the technological revolution is going. With technological advancements, businesses are trying to stay ahead of their competitors. Today, even small businesses and startups easily benefit from choosing the best CRM software.

CRM 116

CRM Pipeline Objectives and Key Results Contact 116

Salesforce

APRIL 30, 2024

Behind every customer experience is a set of fine-tuned metrics. Customer service metrics are the performance indicators you use to measure everything from agent efficiency to customer satisfaction. What you’ll learn: What are customer service metrics? Why are customer service metrics important?

Service 52

Service Customers Objectives and Key Results CRM 52

Veloxy

APRIL 5, 2021

At the core of every business is the customer. Happy customers not only help you build credibility, they also rake in more business. Research shows over 75% of customers are likely to recommend your company to a friend if they received great service and had a positive experience. But what if the customer standards have changed?

Customers 231

Customers Service Technology Technology 231

Spiro Technologies

MAY 2, 2024

Their business model involves inventing products that they sell locally while also licensing out the technology to other manufacturers across different regions. Expanding to the licensing and distribution model provided Aster Brands substantial growth while also presenting new obstacles in sales, marketing, and customer communication.

Manufacturing 59

Manufacturing Customers Territory CRM 59

Salesforce

JANUARY 17, 2024

When you’re a customer Service Star, staying ahead of the curve isn’t just an advantage — it’s an absolute necessity. You get the pivotal role technology plays in shaping the future of customer service. Table of contents What is a customer Service Star? Get the free report What is a customer Service Star ?

Service 132

Service Customers Networking Negotiate 132

The 5% Institute

JUNE 6, 2023

In today’s highly competitive business landscape, customer relationship management (CRM) has become a crucial aspect of successful organizations. A CRM system is a powerful tool that enables businesses to manage and optimize their interactions with customers throughout the entire customer lifecycle.

CRM 52

CRM Customer Relationship Management Relationship Management Pipeline 52

Adaptive Business Services

FEBRUARY 16, 2022

As far back as 2010 (maybe even earlier), I was writing quite a bit about how CRM was not addressing the fact that people were now connecting, conversing, and developing relationships on the new social channels. Around this same time I was contacted by Jon Ferrara who was getting ready to introduce Nimble Social CRM.

CRM 77

CRM Contact Customer Relationship Management Relationship Management 77

Veloxy

NOVEMBER 22, 2022

In a SHRM survey , over 68% of employees who were empowered to choose their technology of choice experienced a huge productivity and engagement boost. Unfortunately, the same can’t be said for a CRM selection. There’s no other competing CRM for salespeople to use. “ When Salesforce is deployed across a company, that’s it.

Non-Profits 264

Non-Profits CRM Contact Consult 264

Martech

AUGUST 29, 2024

Book meetings ahead of time Reach out to prospects, connections and customers to connect with during the event. Your sales team can also pull LinkedIn insights straight into HubSpot , keep CRM records up to date in real-time and log activities without breaking a sweat.

CRM 121

CRM Contact Networking Follow-up 121

Salesforce

APRIL 25, 2024

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Service 52

Service Customers E-commerce CRM 52

Martech

DECEMBER 18, 2023

Leading customer relationship management (CRM) and other marketing platforms are integrating sophisticated AI capabilities that promise to assist with key functions like gauging customer sentiment, training employees, making product recommendations, enriching data and even auto-generating targeted campaigns.

X-functional 122

X-functional Customer Relationship Management CRM Relationship Management 122

Martech

AUGUST 16, 2023

Modern B2B customers aren’t just expecting more these days — they’re downright demanding it. Today’s customers want quick answers, personalized experiences, and zero redundant conversations. It’s about building trust and turning customers into lifelong fans. It starts with knowing what the customers want.

B2B 98

B2B Customers CRM Contact 98

Hubspot

NOVEMBER 28, 2021

When you first start out in business, you can probably manage to keep all of your customers or clients top-of-mind … because you don’t have that many. As you become more established, your customer base grows. It becomes harder to keep every customer and prospect straight. A Refresher on CRMs. What is a CRM strategy?

CRM 95

CRM Customer Relationship Management Teamwork Relationship Management 95

Veloxy

MAY 30, 2024

With the advent of digital technology, cold outreach has transformed. This evolution has made cold outreach more targeted and data-driven, allowing us to connect with potential customers more effectively. One of the main benefits is its ability to generate new leads and expand our customer base. Research is crucial here.

Objectives and Key Results 246

Objectives and Key Results Cold Call Click Through Rate Technique 246

Veloxy

DECEMBER 28, 2023

Successful outside sales requires strong communication and problem solving skills as well as flexibility to navigate autonomy, build customer relationships and execute the sales process. The effectiveness of outside sales representatives is deeply rooted in their skill to create and uphold direct relationships with potential customers.

Outside Sales 242

Outside Sales Cold Call Represent Objectives and Key Results 242

Sales Pop!

FEBRUARY 23, 2024

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

Service 59

Service Customers CRM Campaign 59

Salesforce

SEPTEMBER 16, 2024

In today’s digital and customer-centric world, manufacturers must evolve to remain competitive and drive growth. Learn how manufacturers can incorporate the findings to better differentiate their service and improve customer satisfaction and loyalty. The manufacturing industry is undergoing a significant transformation. Back to top.)

Manufacturing 52

Manufacturing Service Contact CRM 52

Martech

APRIL 4, 2024

The latest release enhances team productivity with mobile access to custom objects and provides advanced insights into team HubSpot adoption. This aligns with recent HubSpot updates , which also aimed to simplify processes, empower data-based decisions and improve everything from team engagement to customer interactions.

CRM 52

CRM Objectives and Key Results Contract Strategic planning 52

Martech

JULY 5, 2024

Quick deal summaries with custom views. Boost sales research efficiency with company research on CRM records. Gain quick revenue insights with customer spend trends. Custom user properties for enhanced data management Proactive data health with the weekly digest. Accurate tracking with datetime properties.

CRM 121

CRM Campaign Contact GTM 121

Partners in Excellence

FEBRUARY 28, 2024

The commonality between the two of us is the obsession around helping customers solve complex problems and create great value. My obsession to provide Customer Value Written by Christian Maure r Dave, thank you very much for picking up the challenge. That’s how my obsession to provide customer value was borne.

Customers 111

Customers Contract Consult Electrical Engineering 111

Martech

NOVEMBER 27, 2023

If you were asked, right now, on the spot, to cite every possible source creating new contacts, leads, or supplemental data points in your CRM , could you do it? But chances are, if you’re like most marketers, you’ve kept your focus primarily on how data flows from your marketing automation platform to your CRM.

CRM 119

CRM Contact Technology Technology 119

Hubspot

NOVEMBER 21, 2019

New technology comes and goes, fast. Although some technology has proven to be more useful than others, one piece of sales technology that’s here to stay is customer relationship management (CRM) software. A properly deployed CRM system is an immensely useful tool. Automate data entry.

CRM 81

CRM Quota Contact Follow-up 81

SalesLoft

MARCH 21, 2022

Most sales orgs already use a CRM like Salesforce or HubSpot but realize that this platform alone doesn’t help sellers powerfully connect with prospects and customers. . This post will show you how sales engagement fills the gaps your CRM leaves and how using the two together accelerates deal velocity. .

CRM 52

CRM Cross-sell Pipeline Sales 52

Martech

JULY 1, 2024

I am the first generative AI chatbot for marketing technology professionals. Answer: To source first-party data for a Customer Data Platform (CDP), you can follow these steps: 1. Answer: To source first-party data for a Customer Data Platform (CDP), you can follow these steps: 1. I am trained with MarTech content.

Territory 108

Territory CRM Customer Relationship Management Campaign 108

Martech

JUNE 27, 2024

In my March article , I unveiled a call to action to drive more truly personalized customer experiences. We’re also seeing previously email-only systems like Mailchimp grow by increasing their capabilities with full customer profiles, functionality we typically associate with full-scale CRM.

Customers 115

Customers Campaign CRM B2B 115

Partners in Excellence

NOVEMBER 24, 2019

I suppose it’s normal to see the flood of articles, prospecting emails, calls and such on “sales technology.” ” Dreamforce is over, we all have visions of our technology based futures dancing in our heads. We know the future of sales and marketing, and it is technology enabled–if not technology led.

Technology 80

Technology Technology Sales Niche 80

Sales Nexus

JULY 7, 2021

They discuss how an intimate knowledge of your customer base can help you win more business and keep your customers longer. In this episode, Craig shares his expertise and advice in adapting your business to the digital world, utilizing CRM tools to your advantage, and the secrets to keeping your customers coming back for more.

Customers 111

Customers CRM Drivers/motivators Gaming 111

Sales Hacker

FEBRUARY 12, 2021

A simple CRM can’t handle this level of complexity. It might sound like a simple task, but choosing an enterprise CRM solution is difficult. That’s why we compiled a list of some of the most popular enterprise CRM solutions out there. What is an enterprise CRM software? Enterprise CRM vs. SMB CRM.

CRM 84

CRM Territory Price E-commerce 84

Sales Pop!

JULY 2, 2024

Most companies choose the wrong tools for what they need to accomplish, especially when it comes to CRM. Today, CRM is not just a database; it’s about having the right contacts and following up effectively. Today, CRM is not just a necessary tool—it is essential. The question is, how do you make that decision?

CRM 69

CRM Pipeline Technology Technology 69

Hubspot

JANUARY 3, 2020

Did you know a customer relationship management system (CRM) is the fastest-growing software on the market today? A CRM is a central location where you can organize the details related to your customers, across all departments at your company. Let’s take a look at five reasons why your company needs a CRM to grow better.

CRM 76

CRM Appointment Contact Manufacturing 76

Miller Heiman Group

OCTOBER 1, 2018

The new look, tone and user experience reflect our commitment to our roots in sales, service and research, while recognizing our evolution into technology and analytics. While we’ve been a leader in the sales training realm for decades, the concept of CRM has been around even longer. s days were numbered. Remember the PalmPilot?

CRM 71

CRM Technology Technology User Experience 71

SalesLoft

AUGUST 4, 2022

La plupart des organisations commerciales utilisent déjà un CRM comme Salesforce ou Hubspot, mais elles se rendent compte que cet outil ne leur permet pas d’interagir puissamment avec les prospects et les clients. CRM et plateforme de sales engagement, quelles différences ? CRM : votre système d’archivage.

CRM 52

CRM Clients Contact Pipeline 52