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Mitel makes customer experience Talkative

Martech

“When you talk about AI, contact centers and customer experience, I think thats the best use case to illustrate return on investment,” said Luiz Domingos. He gave us an overview of the current business which is invested in providing customized communications capabilities, across all channels, for complex businesses.

Customers 107
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The Customer Success

Sales Pop!

The Customer Success Bow Tie. Customer success is a vital, yet often overlooked part of keeping and growing a business. All too often, companies struggle with onboarding and engaging their clients in a way that gives the customer maximum value. Highlighting how what you offer can meet a need.

Customers 245
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3 tips to maximize your ROI at events

Martech

Book meetings ahead of time Reach out to prospects, connections and customers to connect with during the event. Make a real plan by deciding who you want to meet, what you can offer and what you hope to achieve from each interaction. Reach out before the conference through email or LinkedIn to set up meetings or introductions.

CRM 119
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Pipeliner Customers: Why Should You Integrate Email in Pipeliner RIGHT NOW

Sales Pop!

We’ve seen that many customers have not taken advantage of Pipeliner’s powerful email integration features. You now have access, right from CRM, not only to your email but to your contacts, calendars and documents. When sending emails to prospects, customers or partners, you want to know if they’ve opened and read your email.

Pipeline 244
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All New Customer Standards and What to Do About It

Veloxy

At the core of every business is the customer. Happy customers not only help you build credibility, they also rake in more business. Research shows over 75% of customers are likely to recommend your company to a friend if they received great service and had a positive experience. But what if the customer standards have changed?

Customers 231
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AI Tasks and Tools for SDR Success

Heinz Marketing

Prospecting and Lead Generation Challenge : Finding qualified leads is time-consuming, and SDRs often spend hours searching for contact information and gathering data to assess lead quality. Note: You will need LinkedIn Sales Navigator to get contact info from 6sense; 6sense serves up visitor info but not contact info.

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Why buyer groups matter in B2B demand gen and how to target them

Martech

Meetings often involve stakeholders from different departments, so focusing only on key decision-makers may overlook the broader buyer group journey. Notably, over 70% of these interactions occur before any member of the buyer group contacts the sellers. Are these contacts in your CRM system? What is a buyer group?

B2B 128