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GTM 139: AI Agents Are Changing Everything — Microsoft’s VP of AI Agents on the New Era of Work and Software | Ray Smith

Sales Hacker

If you missed GTM 138, check it out here: The AI Advantage, Solving Sales & Marketing Alignment for Better GTM Execution with Jaleh Rezaei Highlights: 06:53 What makes an AI agent different from bots and automationand why it matters now. 31:12 Inside Microsoft CoPilot: Real-world agent use cases across sales, support, and strategy.

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Everything Founders Should Know About AI, Pricing, and Funding with SaaStr CEO and Founder Jason Lemkin 

SaaStr

It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. As a founder, you need to be more involved in functional areas like sales support and success. It’s tough for folks to staff these functions. Give everyone x amount of money to go find the best one.

Price 119
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What’s Happening in B2B SaaS in 2024 and Beyond with Zapier CEO Wade Foster and SaaStr CEO Jason Lemkin

SaaStr

But if you know what success looks like in sales, support, engineering, etc., Twitter, now X, has changed drastically. But everything has changed, especially in places like contact centers, where the majority of new budget goes into AI automation and the largest customers are eliminating half of their support teams.

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A guide to sales workflow process to increase your profit

PandaDoc

You can even contact the new lead with a drafted action plan of how the potential client can use your service and benefits. Typical actions that close a sale include final quotes, agreed negotiations, deposits, and the signing of contracts and other legal documents. Follow-up Any sales workflow must include follow-up steps.

Process 52
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15 tools to make your customer service team more productive

PandaDoc

Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. Overall, Freshdesk brings a lot to the table to help support teams prioritize the customer experience while giving them the tools they need to succeed. Ease of use: 8.9/10 10 Ease of setup: 8.4/10

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