Salesforce

NOVEMBER 2, 2023

That’s the beauty of effective cross-selling. What you’ll learn: What is cross-selling? See how it works What is cross-selling? Cross-selling is a sales strategy where a seller offers complementary products or services to existing customers, delivering more value while increasing revenue.

Cross-sell 69

Cross-sell Sell Quota Pitch 69

Sales Hacker

JANUARY 7, 2025

One of my questions right away was just, you made this transition, at least at Aircall, from APAC and running that to now overseeing you know global what are some of the differences between selling in apac and selling in in north america hmm. If I look at one thing, we all think about consultative selling, about active listening.

GTM 118

GTM Sell Customers Cold Call 118

Salesmate

FEBRUARY 11, 2020

It’s a no-brainer that sales methodologies help businesses sell better and choose better customers for life. In the Sandler sales model, the seller and buyer both will be equally invested in the selling process. We will take a conversational example of a sales rep and a prospect throughout these steps and understand the concept.

Cross-sell 136

Cross-sell Sales Contract CRM 136

Martech

OCTOBER 19, 2023

In this article, I’ll cover five vital metrics to bridge the departments and measure the effectiveness of this alignment: Conversion rate (CR) across the funnel. HubSpot also found that looking into revenue generated, conversions and deal closing rate indicates if the teams align properly. New revenue. Customer acquisition cost (САС).

Product 131

Product Contract Drivers/motivators SQL 131

PandaDoc

MARCH 25, 2025

If youre selling a cup of coffee, the options are relatively simple. Identifying upsell and cross-sell opportunities to drive continued revenue growth. In order to really understand a business, you need to understand all of the different lenses of the employees and cater your conversations accordingly.

Objectives and Key Results 52

Objectives and Key Results Contract Legal Sales 52

SaaStr

FEBRUARY 1, 2022

This is trending to 50/50 now that Asana has crossed $400m in ARR, but still a reminder a self-serve motion combined with sales jumping on the bigger deals can scale very, very far. Sprout Social doesn’t only sell a low-end edition. It sells to customers S, M, and Larger. And they don’t push annual contracts.

Contract 145

Contract Cross-sell Price Up-sell 145

Sales Hacker

FEBRUARY 1, 2021

Why is it that companies have a sales process they follow rigorously to win business, yet avoid the same discipline in managing those customers throughout the lifecycle of their contracts? Too often contract cancellation (or non-renewal) comes as a surprise, but it never should. Identify key stages in the lifecycle of a contract.

Customers 103

Customers Contract Cross-sell Account management 103

Heinz Marketing

MAY 20, 2022

By focusing on “CLV, upsell rate, and new revenue growth through cross-sell and advocacy influence” CS teams become more aligned with the entire revenue engine. It means that the CS team should constantly be capitalizing on upsell and cross-sell opportunities, instead of waiting around for the annual contract renewal to arrive.

Cross-sell 115

Cross-sell Customers Growth Contract 115

Salesmate

JULY 8, 2020

They are: Basic Targeting: understanding who you are targeting and where you can find leads Sales Channels: determining which is the most effective sales channel to acquire leads Conversion Rate Optimization: improving the messaging you use and your approach to push more potential leads into your sales pipeline. Sell their goals.

Pipeline 126

Pipeline Negotiate Objectives and Key Results Contract 126

Salesforce

DECEMBER 4, 2023

This includes metrics like average leads generated per quarter and deal conversion rate. Annual contract value (ACV) What it measures: The average sales amount of a customer contract over the course of a year. If upselling or cross-selling are not possible (due to product portfolio, pricing structures, etc.),

Cross-sell 105

Cross-sell Pipeline Contract Sales 105

SaaStr

DECEMBER 27, 2020

CEO Lew Cirne, after regretting selling his first startup in the space to CA for $375m, tries again with New Relic. But New Relic has continued to scale, crossing $650,000,000 in ARR (or so) and a $4B market cap. Will conversions make up for it? It can be a bit scary to move from fixed contracts. An incredible streak.

Contract 135

Contract Cross-sell Price Growth 135

Martech

JANUARY 25, 2023

This is especially helpful for teams using Slack’s free plan, where older messages disappear and for important transaction-related communications between teams that need a date-stamped record, e.g., when a client cancels a contract. Previously, HubSpot supported sending notes to Slack channels via workflow, not sending from Slack to HubSpot.

Finance 112

Finance Cross-sell Contract Campaign 112

Sales Hacker

SEPTEMBER 2, 2020

The best sales teams don’t just sell — they keep customers happy and drive serious upsell, cross-sell, and expansion revenue. This is where a sales rep physically meets a potential customer to discuss needs, budgets, volumes, prices, requirements, timelines, and other contract details. PipelineEquity: $360k ACV and $1.1M

Inside sales 132

Inside sales Cold Call Contract Price 132

Hubspot

OCTOBER 19, 2017

Conversion/win rate. Take a look at your pay structure to see if you’re pulling the right levers to get reps to sell. Looking at this metric on a monthly or quarterly basis tells you whether your contracts are getting larger, smaller, or staying the same. 3) Conversion rate or win rate. Average deal size.

Quota 101

Quota Cross-sell Contract Negotiate 101

Martech

JULY 14, 2022

It changes depending on the type of product you’re selling and the market you are pursuing. Canare says that while there are elements common to all campaigns, there are significant differences depending on what you sell and who you’re selling it to. You have to sell to them differently. They buy differently.”.

E-commerce 123

E-commerce Cross-sell Contract Up-sell 123

SaaStr

SEPTEMBER 1, 2021

Marketing and revenue teams should work together to keep the leads moving toward conversion. . Strategy is a Living Conversation. You must also raise awareness about additional products or services that can be of use to the customer so that sales can cross-sell or upsell. And so, the flywheel continues to spin. .

Cross-sell 105

Cross-sell Contract Pipeline Strategize 105

Hubspot

AUGUST 8, 2019

Percentage of revenue from existing customers (cross-selling, upselling, repeat orders, expanded contracts, etc.). Cost of selling as a percentage of revenue generated. You can’t control how much this salesperson sells -- but you can tell her to increase her daily email output. Number of conversations.

X-functional 101

X-functional Quota Cross-sell Contract 101

SaaStr

MARCH 22, 2023

They asked themselves, “what if we moved to some motion of licensing contracts?” This changed the conversations with customers. Instead of selling products, they were selling aspirational concepts and business value. The best way to build a country maturity model is to go back to Crossing The Chasm.

Growth 102

Growth Cross-sell GTM Up-sell 102

Hubspot

APRIL 2, 2018

Do you have any questions about the contract?". Below are seven conversations you should never have over email. Contract questions. Never comment on a contract or proposal over email. Do you have any questions about the contract?”. This ensures you never sell your company or your prospect short.

Prospecting 101

Prospecting X-functional Contract Cross-sell 101

Salesforce

SEPTEMBER 27, 2021

Add to that, the company had previously signed a three-year contract with Slack for several thousand users, and five months later, it had blown past that allotment. Their contract was originally in our mid-market segment, but they outgrew our segment lines, which brought them into our enterprise team. Reimagine the selling experience.

Closing 98

Closing Contract Legal Cross-sell 98

Salesmate

OCTOBER 15, 2020

The conversion success is dependent on the proficiency of the sales reps in managing and passing the deals through various stages of the sales pipeline. You cannot cast your net wide and sell to everyone, so lead qualification is necessary. Provide background by summarizing past conversations. Lead qualification. Negotiation.

Pipeline 143

Pipeline Negotiate Appointment Sales 143

Sales Hacker

SEPTEMBER 25, 2019

5 tips to successfully cross the chasm to mass adoption. Then , leverage that success to sell to “early majority,” AKA pragmatists. For now, we need to move on to the 2 rules for boosting adoption and growth from day one, so you set a solid foundation for crossing the chasm. Focus on iterative conversations with customers.

Growth 88

Growth Cross-sell Contract Education 88

Sales Hacker

FEBRUARY 2, 2021

This information will help you when coming up with the perfect sales pitch that will appeal to your prospect and sell the value of whatever product/ service you might offer. In this stage of the selling cycles, sales teams get to meet the client, either in person or through video conferencing apps or even email. Presentation.

Sales 113

Sales Cross-sell Pipeline Negotiate 113

Hubspot

FEBRUARY 24, 2025

Five years into my B2B marketing career, I noticed a pattern: The clients who said yes were the ones whom I understood not just their stated needs but their underlying motivations through conceptual selling. Once I grasped that underlying driver, our whole conversation shifted. Table of Contents What is conceptual selling?

Sell 46

Sell Drivers/motivators Objectives and Key Results Cross-sell 46

Hubspot

APRIL 4, 2019

If one of your goals is for 5% of monthly revenue to come from upsells or cross-sells , make this goal specific by identifying what types of clients you’ll target. In this case, your sales team must achieve that 5% upsell/cross-sell number by the end of the quarter. Lead conversion rate. So, set SMART goals.

Strategic planning 100

Strategic planning Strategize Referrals Cross-sell 100

Highspot

FEBRUARY 20, 2025

Product training is a structured learning process that helps team members understand, communicate, and sell a product. According to Gartner, 77% of B2B buyers say their most recent purchase felt “very complex or difficult,” highlighting the importance of thorough product knowledge for anyone selling or supporting a solution.

Product 52

Product GTM Objectives and Key Results Cross-sell 52

Salesforce

JUNE 14, 2023

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. Frame this conversation as a partnership. But not always.

Gaming 93

Gaming Cross-sell Referrals CRM 93

Salesmate

MAY 13, 2021

Marketing automation delivers: 80% of users said their leads increased, and 77% said their conversion increased. In general, your company can expect an increase in leads and conversion rates. By automating their sales process, they were able to save time, increase the number of leads and conversion rates. Image Source ).

CRM 97

CRM Contract Referrals Follow-up 97

Martech

JUNE 6, 2023

Customer data, AI, marketing automation and analytics are must-haves for any martech stack and several companies are now looking to sell them all at once. If you have a couple of products from one company, they’re likely already selling you on the benefit of adding a third or fourth. And to be fair, it sometimes is a smart move.

X-functional 110

X-functional Cross-sell Contract Up-sell 110

PandaDoc

APRIL 20, 2022

Engage in social selling. To clear this up: Outbound sales refers to the process of reaching out to prospects who haven’t indicated a direct interest in buying the product or service you want to sell. Method 1: Engage in social selling. The power of social selling is relationship-based. But they aren’t actually selling!

Cold Call 98

Cold Call Technique Contract Cross-sell 98

Veloxy

APRIL 11, 2023

Yet, almost everyone will engage in the conversation if you ask their opinion on AI. It helps eCommerce companies personalize communications, upsell/cross-sell, and reduce cart abandonment rate. Let it be a moment when they ask prospects to sign a contract. Who doesn’t talk about artificial intelligence nowadays?

Pipeline 130

Pipeline Sales CRM Price 130

Hubspot

AUGUST 2, 2021

No matter what you sell, you aren’t just selling a product — you’re also selling the people behind it. These in-depth conversations would rarely come up over a quick phone call. Uncovering Opportunities for Cross-Selling or Upselling. First of all, you get to make a stronger impression with your customers.

Customers 92

Customers Cross-sell Referrals Clients 92

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. A lot of sales reps end up competing on who sold the most or what product is selling faster. Maybe you’re selling the right products to the wrong audience in the wrong market. However, salespeople tend to miss the bigger picture.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Hubspot

FEBRUARY 21, 2025

Desperate for a solution, I turned to target account selling a method Ive since refined into a system thats helped me land six SaaS clients in under four months. Table of Contents What is target account selling? How does target account selling work? What is target account selling? How does target account selling work?

Clients 41

Clients Sell Cross-sell Objectives and Key Results 41

Martech

JUNE 28, 2022

Marketers play a large, proactive role in the buying-selling process to generate revenue across the entire buyer lifecycle – from generating a new customer, to contract renewal, to solution expansion and cross-sell/upsell. B2B marketing expert Tony Zambito calls this the “ Great Buyer Resignation.”

B2B 115

B2B GTM Cross-sell Cold Call 115

Sales Hacker

APRIL 21, 2021

It may take days before the rep can actually send a contract for signature. The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. Creates processes to enhance cross-functional collaboration between sales, marketing, and customer success.

Finance 117

Finance Cross-sell GTM SQL 117

Highspot

JANUARY 31, 2020

Sales excellence is defined as the consistent outperformance of key growth objectives, achieved by strategic, cross-functional initiatives. Percentage of time spent on selling activities. Or, if your deals are delayed due to proposal generation or signature processing, perhaps you’re ready for a contract management solution.

Growth 98

Growth Quota Sales Contract 98