Sales Hacker

JUNE 13, 2023

I hear this a lot from business leaders — and it’s always kind of sheepish: “Chris, how do we actually make a sales process?” Sales processes don’t just happen. Company founders do a lot of the selling in the early days. And it results in a lot of backward sales processes. And I get it. It often comes about like this.

Process 116

Process Cross-sell Sales Finance 116

Veloxy

JUNE 8, 2022

So, how do you improve your pipeline and sales processes as well? It is actually the visual snapshot of where a prospect is in the sales process. For instance, you could have a pipeline worth a million dollars in contract value. If you want to grow your business, a healthy pipeline will be essential. Conclusion.

Pipeline 195

Pipeline Technology Technology Cross-sell 195

PandaDoc

MARCH 25, 2025

The sales process varies greatly depending on the purchase. If youre selling a cup of coffee, the options are relatively simple. This is the nature of complex salesthey demand strategy, patience, and the right tools to navigate the process effectively. But what happens when the purchase isnt as straightforward?

Objectives and Key Results 52

Objectives and Key Results Contract Legal Sales 52

Salesmate

FEBRUARY 11, 2020

It’s a no-brainer that sales methodologies help businesses sell better and choose better customers for life. In this model, the typical sales process is extended to a certain extent. In the Sandler sales model, the seller and buyer both will be equally invested in the selling process. Up-front contracts.

Cross-sell 136

Cross-sell Sales Contract CRM 136

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. Automate these 5 processes to boost customer retention. The renewal process is complicated enough, whether it’s weekly, monthly, or yearly. X amount of days pass.

Process 105

Process Education Contract CRM 105

Partners in Excellence

FEBRUARY 17, 2015

There are 1000’s of articles about transactional selling. The collective wisdom of most of those posts can be summarized as follows: “Transactional selling sucks!” Others say that it is all going the way of the web and e-procurement, so there is really no “selling opportunity.” ” It does!

Contract 111

Contract Cross-sell Manufacturing Price 111

Salesmate

JULY 8, 2020

Sales strategies can be applied at each stage of that process to help turn a qualified lead into money *ahem* a customer. A robust sales pipeline will give you valuable insight into anticipated revenue, cash flow, process bottlenecks, resource gaps, and overallocation. You can partly automate this process with an email drip campaign.

Pipeline 126

Pipeline Negotiate Objectives and Key Results Contract 126

Heinz Marketing

MAY 20, 2022

By focusing on “CLV, upsell rate, and new revenue growth through cross-sell and advocacy influence” CS teams become more aligned with the entire revenue engine. Finding #5— A well-defined, proactive process is the best approach to driving retention and expansion. Otherwise, they won’t see nearly as much growth as is possible.

Cross-sell 115

Cross-sell Customers Growth Contract 115

Martech

OCTOBER 19, 2023

Yet, nine in 10 also say they are misaligned across strategy, process, content and culture. Conversion rate across the funnel Monitoring the conversion rate at each stage of the customer journey provides invaluable insights into the effectiveness of marketing efforts, the sales process and product offerings. In your inbox.

Product 128

Product Contract Drivers/motivators SQL 128

Sales Hacker

FEBRUARY 1, 2021

Why is it that companies have a sales process they follow rigorously to win business, yet avoid the same discipline in managing those customers throughout the lifecycle of their contracts? Too often contract cancellation (or non-renewal) comes as a surprise, but it never should. Today we can start to change that.

Customers 103

Customers Contract Cross-sell Account management 103

Martech

MAY 6, 2024

While the focus of lead scoring is typically on identifying and prioritizing new leads, it can also be applied to existing customers to determine their level of engagement, satisfaction, and potential for upselling or cross-selling opportunities. Email: Business email address Sign up now Processing.

Cross-sell 112

Cross-sell Customers Referrals B2B 112

Veloxy

AUGUST 17, 2022

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. The Top 7 Best Salesforce Automation Tools. source of image.

Appointment 147

Appointment Territory Cross-sell Contract 147

Hubspot

NOVEMBER 21, 2018

Initiator: Starts the buying process or shows initial interest. These roles vary based on the product, industry, and vertical you’re selling to. From your customer’s perspective, the buying process is linear. Renewal: Your customer renews their contract or subscription. User: Uses your product regularly.

Go To Market 101

Go To Market Process GTM Education 101

Sales Hacker

APRIL 6, 2022

Sales teams are often forced to use manual processes that result in errors, inaccuracies, and wasted time. And these manual processes take sales reps away from their most important activity: selling. The purpose of CPQ software is to simplify complex pricing and expedite the quote-to-cash process. What is CPQ?

Cross-sell 109

Cross-sell Contract Price Finance 109

Salesforce

DECEMBER 4, 2023

Annual contract value (ACV) What it measures: The average sales amount of a customer contract over the course of a year. Why it’s important: ACV helps sales reps and managers identify opportunities for upselling and cross-selling that increase customer contract value and, ultimately, company revenue.

Cross-sell 105

Cross-sell Pipeline Contract Sales 105

Sales Hacker

APRIL 2, 2018

While an earlier post talked about automating the sales process with bots , this article shows you how you can take control of your sales data, documentation process, and contracts to get started with sales automation. You want to speed up your sales process. Who doesn’t? All Manual, All the Time.

Process 66

Process Contract Legal CRM 66

Martech

JANUARY 25, 2023

This is especially helpful for teams using Slack’s free plan, where older messages disappear and for important transaction-related communications between teams that need a date-stamped record, e.g., when a client cancels a contract. Subscribe Processing. Get MarTech! In your inbox.

Finance 110

Finance Cross-sell Contract Campaign 110

Sales Hacker

SEPTEMBER 2, 2020

The best sales teams don’t just sell — they keep customers happy and drive serious upsell, cross-sell, and expansion revenue. This is where a sales rep physically meets a potential customer to discuss needs, budgets, volumes, prices, requirements, timelines, and other contract details.

Inside sales 132

Inside sales Cold Call Contract Price 132

Salesforce

FEBRUARY 21, 2025

Fiber broadband is costly to build and there are nimble competitors everywhere who arent constrained by legacy processes and systems. Youll get higher returns on marketing dollars and quicker time to contracts. Streamlining the process saves time and money and gets service to subscribers faster. But the business is challenging.

Contract 52

Contract Government Price Service 52

Sales Hacker

JULY 25, 2022

This involves spending 1:1 time with their people to help them strategize, brainstorm, and develop their communication and selling skills so they can grow your pipeline. They know exactly who needs coaching on what, and they can begin developing repeatable processes based on which behaviors drive sales. Building an AE dashboard.

Engineering 117

Engineering Objectives and Key Results Cross-sell Pipeline 117

Hubspot

OCTOBER 19, 2017

Take a look at your pay structure to see if you’re pulling the right levers to get reps to sell. Looking at this metric on a monthly or quarterly basis tells you whether your contracts are getting larger, smaller, or staying the same. Not only is the probability of closing lower, but the sales process will likely take longer.

Quota 101

Quota Cross-sell Contract Negotiate 101

Highspot

FEBRUARY 20, 2025

Product training is a structured learning process that helps team members understand, communicate, and sell a product. Training focus: Core features, unique selling propositions (USPs), ROI justification, competitive comparisons, industry knowledge, and practical demos. What is Product Training?

Product 52

Product GTM Objectives and Key Results Cross-sell 52

Salesforce

FEBRUARY 3, 2025

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Account A business, customer, lead, or prospect a company engages with to sell products or services to. Annual contract value (ACV) The average annual revenue generated per customer contract.

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Partners in Excellence

JULY 19, 2013

If we don’t understand their budgeting and funding process, so much of the time, we’re just crossing our fingers and hoping. As we’re developing this business case, we have to understand the customer budgeting and funding process. ” Or we’re early in the sales process.

Customers 106

Customers Cross-sell Contract Price 106

Sales Hacker

SEPTEMBER 25, 2019

5 tips to successfully cross the chasm to mass adoption. Then , leverage that success to sell to “early majority,” AKA pragmatists. For now, we need to move on to the 2 rules for boosting adoption and growth from day one, so you set a solid foundation for crossing the chasm. Don’t let process get in the way.

Growth 88

Growth Cross-sell Contract Education 88

Salesforce

SEPTEMBER 27, 2021

Add to that, the company had previously signed a three-year contract with Slack for several thousand users, and five months later, it had blown past that allotment. Their contract was originally in our mid-market segment, but they outgrew our segment lines, which brought them into our enterprise team. Reimagine the selling experience.

Closing 98

Closing Contract Legal Cross-sell 98

SaaStr

MARCH 27, 2023

I find this is very helpful in curbing sales rep behavior that crosses the line into too aggressive. Once cash flow is better established, pay more deals when the contract is e-signed. Can you control some of this with a strong CPQ and/or a strong contract approval process? Folks may gripe, but they’ll get it.

Commission 115

Commission Contract Cross-sell Sales 115

Martech

JULY 14, 2022

It changes depending on the type of product you’re selling and the market you are pursuing. Canare says that while there are elements common to all campaigns, there are significant differences depending on what you sell and who you’re selling it to. You have to sell to them differently. They buy differently.”.

E-commerce 120

E-commerce Cross-sell Contract Up-sell 120

Hubspot

DECEMBER 13, 2023

For example, if you sell CRM software, you might conduct a demo call to show the prospect how your system can streamline their sales processes and improve customer relationships. Pro Tip : Your CRM could make tracking your prospect's progress a cleaner, easier process.

Objection handling 87

Objection handling Negotiate Cross-sell Contract 87

Sales Hacker

APRIL 21, 2021

In essence, RevOps is a hybrid job function that combines components of sales, marketing, and customer success roles all wrapped into one, with a goal of helping to eliminate silos that are naturally weaved into the sales process. It may take days before the rep can actually send a contract for signature. Figure out the big picture.

Finance 117

Finance Cross-sell SQL GTM 117

SaaStr

SEPTEMBER 1, 2021

And so, [strategy] is not an annual process anymore. This process must involve both revenue and marketing in order to see the most accurate picture. You must also raise awareness about additional products or services that can be of use to the customer so that sales can cross-sell or upsell.

Cross-sell 106

Cross-sell Contract Pipeline Strategize 106

Hubspot

AUGUST 8, 2019

Percentage of revenue from existing customers (cross-selling, upselling, repeat orders, expanded contracts, etc.). Cost of selling as a percentage of revenue generated. You can’t control how much this salesperson sells -- but you can tell her to increase her daily email output. Average contract value (ACV).

X-functional 101

X-functional Quota Cross-sell Contract 101

Sales Hacker

DECEMBER 4, 2020

That’s what selling without a sales dashboard is like. This not only takes time away from selling, it can introduce a lot of opportunities for mistakes. Sales leaders can use a dashboard to understand the game their team is playing as they sell and identify where reps may need help or extra training. What is a Sales Dashboard?

Pipeline 136

Pipeline Cross-sell CRM Sales 136

Martech

NOVEMBER 8, 2023

We’ve uncovered that one of the primary determinants of revenue impact for these elite high-performers is the process for account selection — 63% use a data-driven rationale to identify targets. Iterative refinement Implement an iterative process of refinement. Business email address Subscribe Processing. The key takeaway?

Customers 120

Customers Construction B2B Cross-sell 120

Martech

JULY 18, 2022

At some stage, especially if the business is seeing growth, the question arises: “Do we need some dedicated technology to automate these processes?” Automating ABM data, analytics, campaigns and workflow processes can provide numerous benefits, including the following: Improved sales and marketing alignment.

B2B 105

B2B Cross-sell Pipeline Contract 105

SaaStr

MARCH 22, 2023

They asked themselves, “what if we moved to some motion of licensing contracts?” Instead of selling products, they were selling aspirational concepts and business value. Take Your Company Global If you haven’t read Crossing The Chasm by Geoffrey Moore, you should, especially if you want to take your company global.

Growth 102

Growth Cross-sell GTM Up-sell 102

Hubspot

OCTOBER 11, 2019

This is where personal selling comes into play. Personal selling is the key to a well-balanced sales organization, and, in this guide, we’re going to explain why that’s the case. Personal selling is most commonly used for business-to-business (B2B) selling, although it’s also used in retail and trade selling, too.

Sell 98

Sell Cross-sell Negotiate Up-sell 98