Martech

JULY 12, 2023

Salesforce is increasing its prices by an average of 9% next month, the company announced yesterday. This is the company’s first price hike in seven years. Dig deeper: Salesforce: AI is the new UI The new pricing will go into effect globally for new customers and existing customers purchasing new clouds in August 2023.

Price 90

Price Negotiate Contract CRM 90

SaaStr

APRIL 30, 2021

Salespeople pushing you to sign multi-year contracts you don’t want. Not being able to do a free trial, or even really try out a product first. Traditional SaaS sales is incented to close 1+ year contracts without no outs as quickly as possible, and where possible, for every possible seat you might ever use in Year 1.

Contract 107

Contract Price Closing Gaming 107

Martech

OCTOBER 19, 2023

While businesses value the synergy between marketing, sales and product teams in theory, they often struggle to create a cohesive atmosphere and deliver seamless customer experiences in practice. It encompasses income generated from first-time customers, upsells, cross-sells and new product or service launches.

Product 126

Product Contract Drivers/motivators SQL 126

SaaStr

JANUARY 11, 2024

So somehow, “Product Led Growth” became a seemingly magic savior for many struggling SaaS companies. It will make your product better and easier to use, if nothing else. But with everyone discussing PLG, there just isn’t enough discussion in B2B of Product-Led Retention. Or at least, they hoped so.

Product 105

Product Growth B2C B2B 105

Hubspot

AUGUST 27, 2024

As a former salesperson in hyper-competitive industries like tech, telecommunications, and media, I’ve seen firsthand the importance of getting your product and service pricing approach right. A well-crafted AI-powered pricing strategy helps companies to be competitive in their target market.

Price 54

Price Profit margin Contract Retail 54

SaaStr

OCTOBER 25, 2021

Q: What billing or pricing tactic have you found in the end just wasn’t worth it? ” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months. .” And it was early.

Price 113

Price Contract Referrals B2B 113

Anthony Cole Training

SEPTEMBER 2, 2022

Negotiate by definition is to deal or bargain with others in preparation of a contract or business deal. Oftentimes, sales negotiation tactics seem to be related to price – giving or getting the best rate or fees for a product or service. Here is what we know to be true about rate or price reduction requests.

Negotiate 245

Negotiate Contract Price Sales 245

PandaDoc

SEPTEMBER 28, 2022

A wide variety of possible price negotiation strategies exist but all of them have a common baseline. In this article, we’ll help you find answers to the most important questions that all business owners and salespeople should have in their arsenal when negotiating prices with their customers. Don’t focus on the price either.

Negotiate 98

Negotiate Price Gaming Contract 98

SaaStr

MARCH 21, 2022

Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? Annual contracts combined with prepaid cash are a huge benefit. Bigger companies want to sign annual contracts, especially in exchange for discounts. This is probably the most important thing on pricing terms.

Contract 80

Contract Price Trust Up-sell 80

SaaStr

FEBRUARY 4, 2022

Q: Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS contract Paid Upfront? They’ll say never allow refunds in a multi-year contract: Sales will hate it, especially if there is an explicit or implicit clawback if they do. Stand behind your product, and yourself. Let me add a slightly controversial answer.

Contract 91

Contract Finance Closing Start-ups 91

SaaStr

MARCH 11, 2021

A lot of SaaS pricing originally comes from classic enterprise software. Fast forward to 2021, and many SaaS and similar products don’t really charge upfront fees: 50% of Zoom customers pay monthly. Vertical SaaS leader for construction Procore at $500m ARR charges per project volume and per product, not per seat.

Contract 84

Contract B2C Construction Price 84

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. 95% of the folks I talk to don’t understand the product themselves,” Jason says. We don’t need mediocre CSMs making $100k a year who don’t know the product or take forever to get back to you.

Price 93

Price X-functional Growth B2B 93

Hubspot

APRIL 26, 2019

A good sales team is like a high powered engine, but pricing your product poorly is like sticking that engine in a lawnmower instead of a Lamborghini. Setting the right (or wrong) price impacts your business' bottom line. On average, a 1% price increase results in an 8.7% Identify the value of your product.

Price 75

Price Product Sell Retail 75

Hubspot

JANUARY 26, 2021

Consistency is, well, consistent in a lot of fields, and pricing is no exception. Certain goods' and services' prices can be extremely resistant to change — they're prices that stick and are, naturally, referred to as sticky prices. Here's some insight as to why a company might embrace rigid pricing.

Price 74

Price Contract Construction Promote 74

SaaStr

APRIL 8, 2020

In the last year we’ve been leveling up a lot of our systems at SaaStr, and as part of that, moving from a lot of self-service and simple products to more robust ones. Pressure tactics, exploding discounts, 48-hour trials that end on you, us-vs-them pricing, are all still alive and well. And price it that way. Without drama.

Product 128

Product Contract Construction Negotiate 128

Lead Fuze

JULY 6, 2021

What is a Pricing Strategy? Pricing strategies don’t just come down to what you charge, it can come down to how you present your prices. And it’s not over yet; now comes the biggest hurdle… pricing up your offering. 13 Types of Pricing Strategies Examples. 3 Cost-Plus Pricing Strategy.

Price 98

Price Clients Technique Sales 98

ConversionXL

JANUARY 23, 2019

But that’s not why raising prices is so difficult. Instead, poor planning is to blame: Companies neglect to plan a price increase until there’s a financial squeeze or, for the thirtieth time, a customer confides that, “You know, you really ought to charge more.”. What’s at stake: The exponential impact of a price increase.

Price 121

Price Customers Contract Clients 121

Adaptive Business Services

OCTOBER 9, 2024

Studies show that 73% of employees perform better when collaborating with their colleagues, and business leaders observe 30% higher productivity in collaborative work environments. However, forecasting revenue can get complicated, especially if a company is handling contracts with multiple clients.

Profit margin 71

Profit margin Contract Teamwork CRM 71

Hubspot

JANUARY 31, 2020

The nature of contract work begs a lot of questions. That factor is called a price proposal. Let’s explore what price proposals are, how to determine a fair price point for them, and how to write them effectively. What is a price proposal? It’s important to bear in mind that a price proposal is not an estimate.

Price 74

Price Customers Contract Proposal Writing 74

SaaStr

JANUARY 1, 2022

Dear SaaStr: What is a Good Refund Policy for a SaaS Product? SaaS startups, especially those that sign customers to annual customers, will have customers that want to cancel those un-cancelable contracts and get a refund. And no refund for any part of an annual, signed contract. You signed the contract”. Take a reserve.

Product 89

Product Contract Commission Customers 89

PandaDoc

OCTOBER 15, 2024

Deal desks can incorporate large teams of relevant stakeholders within sales, finance, product marketing, product management, legal, customer success, and more as needed. Professional services : consulting firms and other large, complex professional services with many moving parts in the contract process.

Legal 52

Legal Contract Cross-sell Finance 52

Martech

APRIL 25, 2024

This can change many things, including price, customer service, contract enforcement and more. Don’t let the potential end product decide what you need to do. Your legal team should review existing contracts to see if it has any “in the case of being purchased” clauses. Product roadmap. Know what you need and why.

Contract 100

Contract Legal Price Technology 100

Martech

AUGUST 19, 2024

Robinson described the churn problem as a result of being “in a high churn product category with a high churn buyer persona.” I knew about high-churn products. They tend to be relatively inexpensive and easy to deploy, usually project-based tools or products that are relatively easy for competitors to replicate.

B2B 110

B2B Contract Consult Price 110

SaaStr

SEPTEMBER 8, 2024

If you are not familiar with Flexport, they are a licensed customs brokerage and freight forwarder built around a modern web application that helps brands move products around the world. Are you selling a product in a well defined category with other direct competitors? Pricing is always evolving.

Non-Profits 125

Non-Profits Price Contract Start-ups 125

PandaDoc

OCTOBER 21, 2022

Pricing is a key element of your communication with customers, and as such needs to be a central part of your dialogue with them. Hiding your prices or being uncomfortable when you need to discuss them with clients will affect your capacity to make a sale. How do you discuss pricing with clients?

Price 52

Price Presentation Clients Negotiate 52

PandaDoc

AUGUST 16, 2021

In an ever-growing contract and proposal software market, and a future that’s more digitized than we could have ever anticipated it would be, new tools and solutions are getting launched almost every year. Pricing: Free eSign + Essentials (10 user/month) and Business (49 user/month); Enterprise upon agreement. QuoteWerks.

Price 52

Price Contract Proposal Writing Clients 52

SaaStr

DECEMBER 5, 2022

Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. Your customers fall into one of two categories: advocates who love your product or critics who write bad reviews about your product. Lever #2: Plan optimization.

Product 52

Product Territory Price Cross-sell 52

PandaDoc

SEPTEMBER 17, 2024

All of these versatile tools on our list have one thing in common: they can drastically improve workplace productivity and efficiency. Salesforce says 88% of customers value experience as much as product quality, and HubSpot finds that a single bad service experience can lose up to 40% of customers. Let’s jump right in! And (obviously!)

Contract 98

Contract CRM Legal Sales 98

SaaStr

MAY 27, 2022

Should sales just disappear once the contract is signed? #5. 59% of you have raised prices this year. I think most of us have found our pricing is more elastic than we thought. The related question then becomes do you raise prices on existing customers — or just new customers? Fix this, and watch sales go up. #16.

Price 112

Price Niche Up-sell Contract 112

SaaStr

FEBRUARY 28, 2021

My point is, it’s “easy” (relatively speaking) to get a six-figure contract in larger companies if you solve a real, painful business process problem. An example of the difference, for us: Adobe Sign is both a tool that lets you sign a contract on the internet. With Almost the Exact Same Core Product.

Product 120

Product Contract Sales Price 120

SaaStr

MAY 12, 2022

Their specific and single pricing and packaging model was no longer supportable or sustainable. There are times when customers will need a lot of support because they are trying to get a product to market. They need specific features built into the product in order to close the deal, and they need these features fast.

GTM 92

GTM Product Price Contract 92

Search Engine Land

JUNE 26, 2023

Influencing decision-making Leadership support facilitates decision-making processes, obtaining approvals, securing partnerships, negotiating contracts, prioritizing SEO initiatives, and leveraging leadership influence to drive successful implementation and maximize SEO tool impact.

Process 101

Process Negotiate Contract Legal 101

SaaStr

APRIL 30, 2022

If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Customers love SaaS products and tools because it simply works. The other piece of it is there’s a perception that SaaS products are less expensive. One is customers.

Price 91

Price Launch X-functional Contract 91

Veloxy

OCTOBER 24, 2022

Most sales reps spend over 175 hours every year on generating quotes and proposals, and waiting for contracts to be signed. When speed to close is essential in a competitive profession, you need the ability to generate and send contracts in one click, one minute. PandaDoc has four pricing levels. Highest Rated Feature.

Quota 147

Quota Contract Account management Price 147

Sales Hacker

SEPTEMBER 2, 2021

“But we’re product-led. Our product is self-serve. Product-led is cool, and we have a desire to move away from sleazy sales tactics, don’t we? Contrary to popular belief, being product-led doesn’t automatically mean you’re anti-sales. What does it mean to be product-led?

Product 98

Product SQL Contract Sales 98

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. The Year of the Price Hike In 2023, companies face a hard reality –– SaaS prices are rising. Why are SaaS Prices Increasing? Why is this?

Price 94

Price Contract CRM Engineering 94

Martech

JUNE 10, 2024

They typically have large budgets, clients, workforces and product portfolios. Production support is another critical customer support area. Products have bugs, and sometimes, upstream and downstream systems falter. Further, examine the contract to determine if you are paying for more support than you need.

Niche 96

Niche Contract Clients Sports 96