SaaStr

MARCH 11, 2021

A lot of SaaS pricing originally comes from classic enterprise software. The majority of Shopify revenue is from payments and merchant services, not even software. ServiceNow does primarily 3 year, $1M+ contracts , for example. All of Qualtrics’ almost $1B in ARR is on annual contracts. Perhaps they shouldn’t.

Contract 112

Contract B2C Construction Price 112

SaaStr

MARCH 21, 2022

Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? Annual contracts combined with prepaid cash are a huge benefit. Bigger companies want to sign annual contracts, especially in exchange for discounts. This is probably the most important thing on pricing terms.

Contract 104

Contract Price Trust Up-sell 104

Martech

JULY 12, 2023

Salesforce is increasing its prices by an average of 9% next month, the company announced yesterday. This is the company’s first price hike in seven years. Sales Cloud, Service Cloud, Marketing Cloud, Industries and Tableau are all slated to see increases in August. What will be affected. Maybe a sign of things to come.

Price 97

Price Negotiate Contract CRM 97

SaaStr

JULY 25, 2022

SaaS pricing can be overwhelming when there are unlimited paths and opportunities that exist. Even though most companies acknowledge its importance, SaaS founders often choose a simplistic approach to pricing—that is, if they don’t choose to ignore it altogether. Making pricing work for your business.

Price 109

Price Product Drivers/motivators Contract 109

Salesforce

OCTOBER 25, 2021

More than ever, preventive maintenance — the routine maintenance of equipment and assets to prevent unexpected downtime — remains a critical cornerstone of field service management. Get started with Salesforce Field Service today. Those appliances whose prices were routinely slashed during the holidays? Learn more.

Service 98

Service Contract Appointment Manufacturing 98

Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. But the question is, how can you reach this audience at the right time, with the right message, in a way that doesn’t make them feel like they’re being sold to during a service visit?

Service 105

Service Growth Cross-sell Appointment 105

Iannarino

JULY 19, 2021

Having established that your company was a perfect fit for the prospective client, the next step is to inform your prospective client about your products or services. Generally, after you agreed with your client on a solution, you would present it and provide a formal proposal and pricing. Our Solution. Discover a Problem.

Conversion 299

Conversion Clients Sales Presentation 299

PandaDoc

SEPTEMBER 28, 2022

A wide variety of possible price negotiation strategies exist but all of them have a common baseline. In this article, we’ll help you find answers to the most important questions that all business owners and salespeople should have in their arsenal when negotiating prices with their customers. Don’t focus on the price either.

Negotiate 98

Negotiate Price Gaming Contract 98

Lead Fuze

JULY 6, 2021

What is a Pricing Strategy? Pricing strategies don’t just come down to what you charge, it can come down to how you present your prices. And it’s not over yet; now comes the biggest hurdle… pricing up your offering. 13 Types of Pricing Strategies Examples. 3 Cost-Plus Pricing Strategy.

Price 98

Price Clients Sales Technique 98

ClickFunnels

OCTOBER 12, 2021

A lead is a potential customer who has: Expressed an interest in your product or service. Meaning: Someone who hasn’t expressed an interest in your product or service but whose contact details you have somehow obtained isn’t a lead (e.g. Has provided you with their contact details (typically their email address). It depends.

Lead generation 244

Lead generation Contact Contract Price 244

SaaStr

APRIL 24, 2021

It’s just only a minority is under a contract. And almost none is under a long-term contract. Wow! But almost none of its revenue is truly SaaS or provided under a fixed, recurring contract. We could have picked many B2D services, like Twilio or others, too, which have primarily or substantial transaction pricing too.

Contract 144

Contract Price Contact B2B 144

SaaStr

APRIL 8, 2020

In the last year we’ve been leveling up a lot of our systems at SaaStr, and as part of that, moving from a lot of self-service and simple products to more robust ones. Pressure tactics, exploding discounts, 48-hour trials that end on you, us-vs-them pricing, are all still alive and well. And price it that way. Without drama.

Product 145

Product Contract Construction Negotiate 145

Hubspot

AUGUST 27, 2024

As a former salesperson in hyper-competitive industries like tech, telecommunications, and media, I’ve seen firsthand the importance of getting your product and service pricing approach right. A well-crafted AI-powered pricing strategy helps companies to be competitive in their target market.

Price 61

Price Profit margin Contract Retail 61

Salesmate

JULY 8, 2020

The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. Whichever method you choose, this is the stage where you’ll explain your product or service in detail, and highlight the benefits of purchasing it. This is how your business grows.

Pipeline 126

Pipeline Negotiate Contract Objectives and Key Results 126

SaaStr

FEBRUARY 1, 2022

60% of Asana’s customers come from self-service, 40% from sales. Vimeo has an interesting blend of self-service / freemium revenue and sales-driven larger deals. self-service subscribers at an average of $214 year, (y) combined with 3,300 enterprise customers that go through the sales team that pay $22,000 a year on average.

Contract 145

Contract Cross-sell Price Up-sell 145

Sales Hacker

AUGUST 14, 2020

A misrepresentation happens when the numbers in a contract or offer are incorrect. This usually comes from a sudden change of revenue or a sudden change in prices of the products or services needed to deliver on the offer. WGA renegotiates their contracts. …A price reduction of less than 2%. The response?

Contract 130

Contract Legal Represent Price 130

SaaStr

APRIL 7, 2020

No material annual price increases. Why does that mean a price raise in Year 2? No rip-off contracts. You let them out of rip-off contracts. A bit more here: What To Do When A Customer Wants to Cancel A Contract | SaaStr. Every customer would be OK if they knew the price every other customer paid.

Customers 113

Customers Contract Price Engineering 113

SaaStr

OCTOBER 18, 2023

They Don’t Lose Money on Professional Services. It’s always an interesting challenge on how to monetize professional services in enterprise SaaS companies. Domo makes a bit of money on services — only 10%, but by charging more than they cost to provide, they keep their blended gross margins at a healthy 76% #3.

Contract 120

Contract Price Growth Launch 120

Martech

APRIL 25, 2024

This can change many things, including price, customer service, contract enforcement and more. Your legal team should review existing contracts to see if it has any “in the case of being purchased” clauses. Find out what happens to service-level agreements (SLAs), pricing terms and licensing agreements.

Contract 106

Contract Legal Price Technology 106

Sales Hacker

SEPTEMBER 2, 2020

This is where a sales rep physically meets a potential customer to discuss needs, budgets, volumes, prices, requirements, timelines, and other contract details. Companies with small customer counts (10-100) and large annual contract values ($100,000+). Their website doesn’t list prices and only offers product demo.

Inside sales 122

Inside sales Cold Call Contract Price 122

Martech

SEPTEMBER 2, 2022

If you’re one of those shoppers (like me) who looks at the price first, deciphering customer data platform (CDP) pricing will frustrate you. CDP pricing is complicated for two reasons. CDPs have different “origin stories,” and their pricing is often a relic of what they used to be and do. Their services.

Customers 119

Customers Price Contract Service 119

SaaStr

JANUARY 11, 2023

And while it’s stock price is down from its 2021 peaks, it’s still up 2x since its 2020 IPO. 3,245 Customers, Up 23% — While ARR is up 40%. Docebo’s pricing is on the “corporate” side of LMS. 7% of Revenue from Professional Services — down from 12% in 2018. That’s right.

Contract 140

Contract Price Growth Service 140

Search Engine Land

JUNE 26, 2024

If you’re ready to realize the full potential of links for your brand or business, this guide will show you the best link building services to watch in 2024. What are reputable link building services? A reputable link-building service also: Conducts competitor research. Compare pricing. So let’s get to it!

Service 73

Service Real Estate Strategic partnership Niche 73

Search Engine Land

JUNE 26, 2023

Regarding technology, as it pertains to SEO, it’s all about snagging the right services that support your SEO to keep your operations running smoothly. The process evaluates potential SEO service providers based on their expertise, track record, pricing, and contractual terms.

Process 101

Process Negotiate Contract Legal 101

Women Sales Pros

APRIL 26, 2019

This pre-conditioning and societal role expectation also compels us to complain about or ask about price when buying a car or any other item with a price that might be negotiable. We do this even when we would, actually, be perfectly willing to pay the full price. Buyer: Your service is not satisfactory.

Price 134

Price Contract Technique Negotiate 134

ClickFunnels

SEPTEMBER 27, 2021

Note that someone who simply expressed interest in your services by, say, visiting your law practice website, is not a lead unless they have also provided their contact details. Analyze what traits your existing clients have in common, then use that information to target people who might benefit from your services.

Referrals 237

Referrals Legal Lead generation Non-Profits 237

SaaStr

MAY 22, 2024

So while not SaaS, it is “Research as a Service” Or something like that. And its stock price is up +35% the last year, and +192% the past 5 years: 5 Interesting Learnings: #1. in Contract Value The power of steady growth #3. Its research and reports in enterprise software are critical. Not too shabby!

Cross-sell 117

Cross-sell Quota Contract Price 117

Salesforce

SEPTEMBER 10, 2024

Over the years, you’ve put a lot of money into your customer service centers. You’ve upgraded technology, upskilled your agents, and invested in 24/7 self-service options. But here’s the thing: Cutting costs can’t come at the expense of customer service. Customer service and profitability go hand in hand.

Service 69

Service Customers Cross-sell Contact 69

Martech

JUNE 3, 2024

Colorado Privacy Act Applies to businesses that: Have 100,000 Colorado consumers+ during a year, or Have 25,000 Colorado consumers+, and generate revenue from the sale of PI, potentially through a discount on the price of goods or services.

Contract 133

Contract Up-sell Service Process 133

Martech

OCTOBER 19, 2023

It encompasses income generated from first-time customers, upsells, cross-sells and new product or service launches. To find it, do these calculations: Revenue = Sales amount × Average order value (or sales price) For example, you have signed 21 new contracts during the last year, with an average value of $7,500.

Product 131

Product Contract Drivers/motivators SQL 131

Hubspot

JULY 24, 2020

My admiration for the commercial led me to Erba , a creative agency offering a full range of marketing and advertising services. An agency is an organization that offers a list of services for one specific industry. A creative agency, then, is one that offers services related to marketing and advertising. Pricing Models.

Contract 101

Contract Referrals Price Campaign 101

Sales Hacker

NOVEMBER 9, 2020

This means responding with greater flexibility, offering shorter billing cycles, subscription pauses, or creative discounts for longer contracts. Tools like this require a short go-live-time of less than a month and demand little or no support from vendor/third-party service teams. Adoption, implementation, and Payback. The X Factor.

Contract 129

Contract Sales Consult Represent 129

Gong.io

MAY 31, 2021

It leads your sales reps through various scenarios: how to prospect, when to sell what product or service, how to overcome common objections, what to negotiate for (and how ) to name a few. Pricing options. Contracting. Contracting Process. Pricing: Oh, so important. Pricing sheet. Sales resources.

Territory 118

Territory Objectives and Key Results Contract Price 118

SaaStr

APRIL 30, 2022

It depends on the length of the contract, if there’s a contract. We look at annual churn, given the nature of those businesses that have annual or multi annual contracts with much bigger price items and tickets. I didn’t want to pay for this service.” Pricing is so sticky inside companies.

Price 98

Price Launch X-functional Contract 98

SaaStr

MAY 25, 2020

In your service offerings. In your pricing. In your contracts. “Help people buy how they want to buy and be as transparent as you can with pricing ” – Ken Edwards, Sales leader, Uberflip. “Flat pricing for paid pilots” — CEO & Co-founder, ToneDen. . “Simplicity.

Closing 137

Closing Process Contract Price 137

SaaStr

MARCH 30, 2023

PSG is a growth equity firm that partners with software and technology-enabled service companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. The platform also has an extensive database that covers over 16,000 different SaaS tools and supports the services side of the business.

Negotiate 108

Negotiate Contract Price Strategize 108

SaaStr

FEBRUARY 28, 2021

Of course, if you have multiple segments with 10% or more revenue, you need to service them all in some fashion. My point is, it’s “easy” (relatively speaking) to get a six-figure contract in larger companies if you solve a real, painful business process problem. Which segment is the #1 orientation of your sales team?

Product 123

Product Contract Sales Price 123