Hubspot

JULY 10, 2024

As someone who makes a lot of in-person and online transactions, I’m amazed at how much payment processing has evolved. Not to mention how much tap-to-pay transactions have sped up my coffee runs. No matter what kind of purchase I’m making or whether it’s being made online or off, I know that the payment process is taken care of.

Process 74

Process Retail Appointment Price 74

Sales Gravy

APRIL 10, 2025

The Fancy Stuff Is Failing You We see it all the timesalespeople hiding behind automation tools, social selling gimmicks, and relationship-building fluff. Youre hoping your sequence will nurture your prospect into buying without you having to actually sell. Follow-up calls. Most reps send five emails and give up.

Closing 82

Closing Objection handling Cold Call Contract 82

Martech

AUGUST 19, 2024

I’m not bringing it up to judge Robinson on his turn at this unfortunate ritual. That means there’s an increased likelihood of terminating the contract because the tool is no longer needed and/or its champion is gone. Flexible contract terms and proactive support can help too. Email: Business email address Sign me up!

B2B 115

B2B Contract Consult Price 115

SaaStr

MAY 1, 2021

In scaling the cash-flow side of SaaS, there’s almost nothing more powerful than a nnual contracts combined with prepaid cash. You get all the cash up-front, and your churn almost by definition goes down. It’s how big company procurement and budgeting processes work. It’s just such a huge benefit.

Contract 117

Contract Trust Price Up-sell 117

Iannarino

JULY 4, 2021

Many salespeople, though, launch the sales conversation with a firm intention to secure a signed contract and an agreement to install their “solution.” Once you discover the problem, you open up the opportunity to insert your solution, solving the problem. Too Committed to Identifying a Problem. Too Focused on Answering “Why Us”.

Contract 337

Contract Contact Clients Prospecting 337

Iannarino

AUGUST 1, 2021

It’s unlikely that a more recent lead is automatically better than an older lead, or even than a target that is already locked into a contract with your competitor —even if the new contact devoted two minutes to filling out a form on your website. But in more cases than not, you’ll still need to sell. Occasionally, this is true.

Intrinsic 341

Intrinsic Clients Contact Contract 341

SaaStr

APRIL 30, 2021

And it’s been a vivid reminder of what I hate so much about buying software: Vendors selling you software you never use or deploy. Salespeople pushing you to sign multi-year contracts you don’t want. And yet … it does add friction to many sales processes. Drive up your NPS, close the deal even faster.

Contract 113

Contract Price Closing Gaming 113

Hubspot

SEPTEMBER 12, 2024

Car buyers 30 years ago might have shown up at the dealership wanting a truck, a sedan, or something as vague as a “good family car,” and the salesperson’s job was to help steer them in the right direction based on their needs. That process has changed dramatically. A 2024 HubSpot Blog Survey of 422 B2B professionals in the U.S.

B2B 81

B2B B2C Tradeshows Contract 81

Martech

SEPTEMBER 12, 2024

Wix.com’s AI theme assistant is designed to streamline and enhance the website design process. AI agents in Oracle Fusion Applications automate business processes and provide personalized insights. Oracle Cloud CX enhances personalization and improves upsell and cross-sell conversions. Processing.

Cross-sell 110

Cross-sell Construction Legal Contract 110

Partners in Excellence

OCTOBER 3, 2022

Yesterday, I published a rather long article on the Selling Process. It’s part of my series of articles about “Things We Thought We Understood About Selling But Really Didn’t.” ” Apologies, the article was rather long, but the selling process is so important.

Process 133

Process Manufacturing Legal Contract 133

Iannarino

MARCH 2, 2023

This sales strategy has been part of B2B sales processes and is practiced by sales reps in many sales organizations. But by rushing the deal to get to the pain points, you break B2B selling and buying. We describe this idea as being One-Up , meaning you have greater knowledge and experience than your buyers.

B2B 286

B2B Contact Clients Entertainment 286

Sales Hacker

OCTOBER 11, 2021

Sales teams feel constant pressure to speed up time-to-revenue and quickly close deals. To help take some of the pressure off, companies focus on technology investments to help their sales teams increase win rates and accelerate revenue while automating a lot of the tedious, manual processes that prove to be a bottleneck in the sales cycle.

Process 115

Process Cross-sell Contract Negotiate 115

SaaStr

NOVEMBER 27, 2024

Now, there’s payroll processing, payments online or in person, recurring billing, and so on — effectively expanding the market and TAM. You’re going up against companies like Gusto who already handle payroll extremely well. Toast didn’t just add payroll processing. It’s a fallacy.

Appointment 103

Appointment Contract Commission Niche 103

SaaStr

MARCH 23, 2025

I really liked this one and wanted to write up a few more learnings. When Graham joined in February of last year, Codeium had approximately 200 customers generating low single-digit millions in revenue, combining self-service and enterprise annual contracts. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1.

GTM 97

GTM Territory Pipeline Growth 97

Hubspot

AUGUST 26, 2024

I identified a key stakeholder with purchasing authority, reached out with a simple yet elegant email pitch, and they responded asking me for a contract they could sign right away. I woke up to my alarm clock shattering that fantasy. How to Use AI for Sales Follow-Ups 1.

Follow-up 85

Follow-up Contract Sales Technology 85

Iannarino

JULY 19, 2021

Don’t think of this as a step in a process. At this point, you may or may not need to provide a presentation, but you will eventually have to provide your client with a proposal and a contract. Consensus-Building. Instead, think of it as an outcome that you need to obtain as early as possible. Presentation and Proposal.

Conversion 334

Conversion Clients Sales Presentation 334

SaaStr

MARCH 21, 2022

Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? Annual contracts combined with prepaid cash are a huge benefit. You get all the cash up-front (this is how I went cash-flow positive in fact), and your churn almost by definition goes down. Get them whenever possible.

Contract 104

Contract Price Trust Up-sell 104

Iannarino

JUNE 17, 2021

One of the most significant changes in the way that we sell involves who we choose to engage in the sales conversation. At one time, as a salesperson, you would be told to find “the decision-maker,” the single individual who could sign a contract. The legacy laggard approach seeks the decision-maker. Part 4 | Discovery.

Contract 206

Contract Sales Clients Government 206

Search Engine Land

JULY 22, 2024

Niche sites, influencers and publishers Niche sites, influencers and media companies create content for small business Saturday, have round-ups sharing the best of Black Friday and Cyber Monday, as well as listicles of the best XYZ. With fewer days until free shipping and time to publish, now is the time to line up the lists.

Niche 98

Niche Retail Promote Follow-up 98

SaaStr

MAY 25, 2020

I recently put out a call on Twitter and LinkedIn on folks’ top tip to take friction out of their sales processes. In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. “E contract” — Julie Grieve, CEO CritonHQ.

Closing 137

Closing Process Contract Price 137

Salesforce

AUGUST 15, 2024

By automating routine tasks such as invoicing, inventory management, and email marketing, businesses can reduce their teams’ time and effort, freeing up their days for more important tasks like strategy and selling. Customization Ideally, tools should be flexible enough to customize dashboards, reports, and workflow processes.

Product 85

Product E-commerce CRM A/B testing 85

Martech

NOVEMBER 19, 2024

Key proposals : Force Google to sell Chrome browser. Ban exclusive search contracts. Email: Business email address Sign me up! Processing. Separate Android from Search and Google Play (without requiring the sale of Android). Expand advertiser control and transparency. Restrict Google’s AI content usage. Between the lines.

Cross-sell 69

Cross-sell Legal Contract Sales 69

SaaStr

APRIL 14, 2025

It requires patience, strategy, and a deep understanding of the enterprise buying process. Identify and map out all the key players and their motivations early in the process. For example, a $25k pilot can grow into a $1M+ enterprise-wide contract over time. Really understand their process. Start Small, Then Expand.

Closing 57

Closing Contract Pitch Finance 57

Sales Pop!

FEBRUARY 15, 2022

In consulting with organizations selling into the enterprise space, I’ve often encountered start-up organizations that lack healthy lists of current accounts. The process for answering that question begins with gaining a clear understanding of what your organization does well and what a truly aligned opportunity is. That’s key.

Contract 226

Contract Up-sell Represent Clients 226

Veloxy

NOVEMBER 15, 2022

Account based selling is a B2B concept that has gained a lot of interest in recent times, but implementing it can feel rather daunting. Studies show that at least 94% of B2B teams have adopted account based selling in a bid to deliver improved buying experiences that lead to increased conversions and loyalty. It doesn’t have to.

Sell 246

Sell Objectives and Key Results SQL B2B 246

Search Engine Land

JULY 16, 2024

While some authors and news media are fighting back with lawsuits against AI, others are establishing contract agreements for fair use of content. They still make money by selling courses and books to the naïve public on “how to make easy money by mass-producing content with AI.” Business email address Subscribe Processing.

Click Through Rate 110

Click Through Rate User Experience Promote Technology 110

Sales Pop!

DECEMBER 23, 2021

Simplify the Sales Process. Revamp your sales process to accommodate your hybrid team. If you streamline your sales process, team members can quickly and easily close deals. For instance, digital contracts, invoices, and bills of sales can help team members speed up the sales process.

Sales 234

Sales Contract Drivers/motivators Growth 234

PandaDoc

OCTOBER 15, 2024

As businesses and competition grows, more companies are turning to deal desk software to organize their processes and close more deals. These are primarily used in B2B and SaaS companies to help manage complex sales processes, papers, and status updates. It doesn’t need to be more complicated by a lack of organization and process.

Legal 52

Legal Contract Cross-sell Finance 52

Sales Hacker

JUNE 13, 2023

I hear this a lot from business leaders — and it’s always kind of sheepish: “Chris, how do we actually make a sales process?” Sales processes don’t just happen. Company founders do a lot of the selling in the early days. And it results in a lot of backward sales processes. And I get it. It often comes about like this.

Process 116

Process Cross-sell Sales Finance 116

Sales Hacker

NOVEMBER 18, 2020

Selling doesn’t really have rules. Now, imagine how your prospect feels when, after the barest of discovery , you pull out a full battery of high-priced solutions and long-term binding contracts. In your discovery process, you need to go beyond surface problems to understand the impact those problems have on your customer.

Process 133

Process Customers Prospecting Sales 133

Sales Pop!

JULY 14, 2022

I taught a Selling class at Loyola University Maryland and many of the students were shocked when they saw the syllabus, which indicated that participation was 50% of their grade. I always promised my students that I would focus on what was truly important in the real world of selling, not what was chronicled in textbooks and articles.

Clients 212

Clients Contract Up-sell Growth 212

Sales Pop!

SEPTEMBER 23, 2021

But the irony is that in selling to large accounts , sales cycles are typically long and drawn out. And as the calendar pages turn in major account pursuits, doubt, uncertainty, risk, and costs add up. And you must also be able to gauge the extent of the power of the legal and contracts teams in the process and strategize accordingly.

Legal 212

Legal Finance Contract Networking 212

PandaDoc

MARCH 27, 2025

If youre looking to increase revenue without acquiring new customers, cross-selling is one of the best ways you can do that. Effective cross-selling helps customers find new products they genuinely need, so theyll leave more satisfied with your business and remain more loyal, too. What is cross-selling in sales? Lets dive in.

Cross-sell 52

Cross-sell Sell Customers Legal 52

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. Automate these 5 processes to boost customer retention. Hold regular catch-ups with clients to ensure you meet their initial expectations. Use Outreach?

Process 105

Process Education Contract CRM 105

Veloxy

JUNE 23, 2021

They all start out on a high note, bubbling with excitement as they proceed through the onboarding and ramp process. Sure, it’s easy to blame the employees and point fingers at the hiring process. What Positions Make Up an Inside Sales Team? Sure, it’s easy to blame the employees and point fingers at the hiring process.

Inside sales 232

Inside sales CRM Sales Pipeline 232

Veloxy

DECEMBER 28, 2023

However, if you’re considering a transition to outside sales or simply want to elevate your field selling game, you’re in the right place. and embark on this journey to master the art of field selling together! Get Your Free Ebook Key Takeaways Outside sales is the practice of selling through direct, in-person interactions.

Outside Sales 242

Outside Sales Cold Call Represent Objectives and Key Results 242

Search Engine Land

JULY 25, 2024

But when defending our retainer or contract renewal, businesses want to know how their SEO spend will tangibly impact the bottom line. This is both an opportunity and a threat to sell to consumers by enabling them or working to remain visible as a company and build trust. Business email address Sign me up! Processing.

Campaign 108

Campaign Objectives and Key Results Price Finance 108