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How Technology Can Improve Energy & Utility Customer Satisfaction

Salesforce

Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Digitization (upgrading technology) may seem daunting, but the following steps can start you down the right path. Foster a collaborative mindset.

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The marketer’s guide to state data privacy laws

Martech

Texas Data Privacy and Security Act Will apply to businesses that: Process of engaging in the sale of PI, and Are not excluded as a small business, according to the Small Business Administration.

Contract 133
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How to Negotiate Your Next Sales Contract: 9 Tips for Success

Salesforce

To successfully negotiate a contract in today’s sales climate, you need to prioritize relationship building over persuasion, practice active listening, and empathize with your customers’ challenges. What you’ll learn: What is contract negotiation? Why is contract negotiation important?

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Confused By New Data Privacy Laws? Start Here

Salesforce

This trend is expected to accelerate, as other state legislatures — such as Florida , Illinois , and Texas — continue to introduce new data privacy bills. What you can do right now: Understand which service providers your organization uses and what each service provider does, and ensure that your contracts are up to date.

Legal 94
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70 Words That Win: Sales Terms Every Rep Should Know

Salesforce

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Annual contract value (ACV) The average annual revenue generated per customer contract. Sales operations manager A professional overseeing the processes, tools, and technologies supporting the sales team.

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How Outreach Helped an Inside Sales Guy Crush It Out In Field Sales

Outreach

At my last job—that is, before I became such an Outreach fan that I joined the company—mine spread from Texas to Florida. That meant generating more leads, doing more demos, and signing more contracts. Outreach Helped Me Sell Like a Neighbor—From 1,000 Miles Away What’s your territory? More, more, more.

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Make it. Move it. Sell it. — Episode #2

Spiro Technologies

That’s again where I look back at our customers and say tell me about the businesses that you’re spraying or the contracts that you have. Are they 90-day contracts because you’re not gonna be able to pay me in 30 days, you’re gonna need to work out a different arrangement on that individual contract.

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