Highspot

APRIL 1, 2025

Learn how AI roleplay removes these barriers, giving you a scalable, data-driven way to manage your team and prepare them for real-world sales conversations that make or break deals. You can experiment with negotiation tactics and tackle tough conversations without worrying about peers or clients observing every misstep.

Objectives and Key Results 52

Objectives and Key Results Sell Objection handling Negotiate 52

The 5% Institute

JULY 21, 2023

Dealing with objections is an essential skill for anyone in sales, negotiation, or even everyday conversations. When faced with objections, it’s crucial to respond effectively and persuasively to convince others of your viewpoint or proposition. Objection Handling Techniques FAQs Q: How can I anticipate objections?

Objection handling 52

Objection handling Technique Closing Sales 52

Highspot

OCTOBER 22, 2024

To help your sellers feel equipped to approach each phase of the sales process, create training that dives into the key skills to land in each stage – from needs assessment and product demos to objection handling and negotiation.

Process 52

Process Objection handling Quota Negotiate 52

Gong.io

NOVEMBER 12, 2021

You’d think asking someone how they have been implies you’ve had a conversation with them before. . To review: Value conversations include discovery, business impact, and use cases. Product conversations are, well, all about your product. . Value conversations help move the deal forward. #9 Objections are inevitable.

Cold Call 118

Cold Call Objectives and Key Results Negotiate Cross-sell 118

Gong.io

NOVEMBER 19, 2021

Sometimes they are, with imposter objections, — four deadly objections that masquerade as small talk. Find out what they are in our Uncensored Objection Handling Techniques: Your Guide for Turning Pushback into Pipeline.). Now all the customer’s objections are on the table where you can see them. Consider it done.

Objection handling 108

Objection handling Technique Sales Pitch 108

SaaStr

NOVEMBER 24, 2020

The Art of SaaS Negotiations: 3 Steps to Develop an Objection Handling Framework with PandaDoc will take place at 2 PM PST on December 9 – don’t miss out! Chorus is the conversation intelligence platform you have been waiting for. Their process improves deal workflows, insights and speed for their customers.

Meeting 117

Meeting Objection handling Negotiate Contract 117

Hubspot

MARCH 20, 2018

When we talk about objection handling in sales, it is often focused on the later stages of the buying cycle, usually during negotiations. We focus on pricing and timing issues -- the types of objections that prevent a deal from closing. I’m not ready for a buying conversation. The Gatekeeper. How could they be?

Prospecting 101

Prospecting Objection handling Appointment SQL 101

Highspot

JANUARY 29, 2024

Sales negotiations can be tense and anxiety-ridden. Sales negotiation is a skill that can be learned which is great news, because let’s be honest, not all of us are born sellers. So what’s the secret to building lasting relationships and negotiating the deal? Why is Sales Negotiation Important? You’ll have to read on.

Negotiate 52

Negotiate Closing Objectives and Key Results Technique 52

PandaDoc

MARCH 25, 2025

Objection handling: Customers may have concerns about pricing, competitors, or implementation. This can include negotiations, compliance checks, and/or deciding on a timeline for implementation with your customer. Build relationships: Be available to your prospect and any decision-makers.

Objectives and Key Results 52

Objectives and Key Results Contract Legal Sales 52

Gong.io

AUGUST 22, 2018

It influences everything from how the seller presents, to which objections the customer surfaces, to how much negotiating leverage you find yourself with at the end of the sales cycle. This data (along with every other data point we’ll cover) comes from analyzing almost two million recorded sales conversations with AI.

Objection handling 92

Objection handling Cold Call Objectives and Key Results Sales 92

Hubspot

AUGUST 6, 2019

Cover the main stages of the sales process and conversion rate benchmarks (i.e., Conduct reviews of new hire demos, connect calls, and close conversations. Include common objections that arise during your sales process. And let new hires respond to those objections before supplying them with ready-made scripts.

Negotiate 101

Negotiate Territory CRM Objection handling 101

Salesforce

AUGUST 25, 2022

Here’s how this works at Salesforce: sales leaders use a conversation insight tool to automate sales call analysis, and identify areas for rep improvement. For example, one group of reps may need to refine how they approach roadblocks or objections in the deal cycle. The solution is automation.

Engineering 98

Engineering Sell Objection handling Negotiate 98

Sales Hacker

APRIL 5, 2018

I’ve also had my fair share of awful demos, discovery calls, and bad negotiation tactics. The most effective sales people understand that they aren’t necessarily overcoming objections as much as they are trying to get to the truth. When you think of objection handling from that point of view, everything changes.

Cold Call 91

Cold Call Objection handling Technique Sales 91

Sales Hacker

FEBRUARY 2, 2021

Here, sales reps introduce themselves and set out to create a rapport with the prospect through small talk, asking questions, and other conversational skills. Be ready with responses to your prospect’s objections. RELATED: Check out our tips on objection handling. Presentation. Closing the sale. Closed-Won: =].

Sales 112

Sales Cross-sell Pipeline Negotiate 112

Gong.io

SEPTEMBER 10, 2021

And there’s an entire section on cold calling scripts — complete with objection handling for just about every scenario you can imagine. Whoever asks the questions controls the conversation — especially during cold calls. Tip #5: Have your objection handling game on the ready. Terms and definitions. A time-zone map.

Cold Call 71

Cold Call Objection handling Negotiate Sales 71

Salesforce

OCTOBER 10, 2023

Second, having set stages for every sale removes the worry about what should happen next, allowing reps to be fully present in prospect conversations and focus on building authentic relationships. Your prospects will be more likely to keep the conversation going if the communication feels authentic and focuses on their interests first.

Objectives and Key Results 109

Objectives and Key Results Negotiate Sales Technique 109

Gong.io

JUNE 25, 2021

We crunched the stats, and it turns out the “Interest CTA” is the highest performing call to action for cold emails: The Interest CTA sells the conversation, not the meeting. . Tell it early in the call, and don’t be afraid to repeat it later on in the conversation. Slides are less about conversation, more about presentation.

Sell 93

Sell Cold Call Objectives and Key Results Negotiate 93

Gong.io

MAY 12, 2019

That last bit is important because whoever asks the questions controls the conversation. It works in some situations (like negotiations), but it doesn’t work on cold calls. Your approach for the rest of your sales process depends entirely on what you learn in this conversation, so get lots of information out of your buyer.

Cold Call 107

Cold Call Objectives and Key Results Price Negotiate 107

SalesLoft

DECEMBER 3, 2019

So if you think about the core pillars of what makes a great set of sales skills, you’ve got things like discovery, you’ve got things like prospecting, and objection handling, and presenting and negotiation. And still, if you’re weak, for example, at objection handling, that is your weakest link.

Objection handling 59

Objection handling Quota Negotiate Presentation 59

Gong.io

MAY 31, 2021

It leads your sales reps through various scenarios: how to prospect, when to sell what product or service, how to overcome common objections, what to negotiate for (and how ) to name a few. Objection handling. All CRM-related conversations are not to be trusted. Best-in-class sales playbooks include: .

Territory 118

Territory Objectives and Key Results Contract Price 118

criteria for success

MARCH 11, 2020

The opposite, a bottom-line, risk-taking buyer, will also raise an objection or concern to test your abilities or determine whether they can trust you. Objections are Opportunities. Fine-tuning your objection handling process can actually improve the quality of the conversation for both parties.

Closing 69

Closing Objectives and Key Results Objection handling Cross-sell 69

Gong.io

NOVEMBER 12, 2021

You’d think asking someone how they have been implies you’ve had a conversation with them before. . To review: Value conversations include discovery, business impact, and use cases. Product conversations are, well, all about your product. . Value conversations help move the deal forward. #9 Objections are inevitable.

Cold Call 71

Cold Call Objectives and Key Results Negotiate Cross-sell 71

Hubspot

OCTOBER 14, 2020

This scenario helps them get acquainted with call aspects like introductions, objection-handling, and the specific messaging your company uses. This kind of call is reserved for seasoned reps who are going to be touching base and negotiating with executives and other legitimate decision-makers. Prospect Demanding a Discount.

Cold Call 92

Cold Call Objectives and Key Results Objection handling Construction 92

The 5% Institute

MAY 9, 2023

From prospecting and lead generation to objection handling and closing techniques, we will cover a wide range of topics that are essential for B2B sales success. This includes metrics such as lead conversion rates, win/loss ratios, average deal size, and sales cycle length. What are some common B2B sales training topics?

B2B 52

B2B Objection handling Negotiate Technique 52

Hubspot

APRIL 2, 2018

Below are seven conversations you should never have over email. Objection handling. You should welcome objections: They give you a chance to address your prospect’s reservations and reasons not to buy. But don’t handle them over email. Negotiations. Email is great for administrative details.

Prospecting 101

Prospecting X-functional Contract Cross-sell 101

Sales Hacker

MAY 31, 2019

Objection handling, negotiation, and closing skills are necessary traits to being successful in sales. They can be measured by conversation quality, deal velocity, and win rates. This core competency creates thoughtful sales pros who understand their customer’s needs. Combat Training. Required knowledge.

Objection handling 74

Objection handling Technology Technology Commission 74

The 5% Institute

JUNE 8, 2023

Timing objections: “It’s not the right time for me to buy/sell.” To address this objection, engage in a conversation to understand their reasons for waiting. These materials help clients visualize the property’s features and benefits, making it easier to address objections and build enthusiasm.

Real Estate 52

Real Estate Objection handling Transportation Finance 52

Sales Hacker

OCTOBER 22, 2018

A good sales playbook breaks down your sales process—think buyer personas, call scripts, discovery, scoping and negotiation questions, and deal intelligence. Watch your sales teams close rates improve when they have on-demand materials to support their conversations. In sales, it’s not much different.

Sales 111

Sales Gaming Objection handling Quota 111

Gong.io

JULY 11, 2022

Depending on their role within the team, inside sales reps engage in research, prospecting, email and social media outreach, cold calling, lead nurturing, qualification, demonstration, and negotiation conversations. Negotiating and closing contracts. Negotiation. Inside sales vs. outside sales . Demo/presentation.

Inside sales 62

Inside sales Commission Outside Sales Quota 62

Sales Hacker

MAY 14, 2018

Deals are slipping through the cracks due to more sales conversations. For example, what better time to reinforce your negotiation strategy than when your rep is prepping for a pricing discussion? They will be better prepared to deliver relevant messaging that sells your value and moves the conversation forward. .

Objectives and Key Results 76

Objectives and Key Results Cross-sell Objection handling Sales 76

The 5% Institute

JUNE 27, 2023

By crafting an engaging sales message, you capture the attention of your prospects and increase your chances of conversion. These can include consultative selling , relationship building, objection handling, and effective negotiation skills. It is nurtured through transparent and honest interactions.

Objection handling 52

Objection handling Drivers/motivators Technique Sales 52

Highspot

OCTOBER 16, 2024

How to Measure Sales Performance Metrics like sales revenue, conversion rates, close rate, and customer retention are used to measure sales performance. It also involves looking at softer skills like negotiation, communication, and responsiveness. You can help by enabling sales reps with objection handling training.

Closing 92

Closing Objectives and Key Results Quota Sales 92

Sales Hacker

JULY 26, 2023

It’s like having a conversation with a real human — powered by advanced AI. How to follow up even further: Let’s say you got an objection related to data privacy. Ask ChatGPT to dive deeper to help you improve your objection-handling for next time: This kind of output helps reveals what ChatGPT is ideal for.

Objectives and Key Results 96

Objectives and Key Results Pitch Cold Call Sales 96

Highspot

JANUARY 9, 2024

It starts with prospecting for potential leads, then moves through to negotiation and closing the deal. Objection handling: Sales reps address any concerns or doubts the prospect might have, showcasing their expertise and the value of their solution. Teach Objection Handling Equipping sales reps to handle objections is vital.

Technique 52

Technique B2B Cross-sell B2C 52

Sales Hacker

APRIL 3, 2020

So we’re going to cover three things: a mindset that I want you to get into whenever you hear an objection, some phraseology or words that you can use, and then an offer at the end, which, yes, is a blatant sales pitch. But you’re not going to be able to raise any objections because this is a one-way webinar. ” Or.

Objection handling 84

Objection handling Sales Commission Prospecting 84

The 5% Institute

MAY 24, 2023

This includes developing effective communication skills, active listening, persuasive negotiation, objection handling , and relationship building. Sales professionals need to navigate objections , handle rejections, and overcome sales hurdles.

Objectives and Key Results 52

Objectives and Key Results Objection handling Technique Repeat business 52

SalesLoft

JANUARY 8, 2019

It should convey something like “we showed XYZ client in your industry how to increase their conversion rates by 32%.” The typical value prop or elevator pitch is “We provide sales training and consulting that focuses on prospecting, meeting execution, negotiation, objection handling, and closing.” See the difference?

Healthcare 52

Healthcare Objection handling Construction Manufacturing 52