Martech

FEBRUARY 27, 2024

While many brands talk about focusing on the customer, few do it. Less than a quarter (24%) of global brands are mapping customer behavior and sentiment, according to Braze’s 2024 Customer Engagement Review. What’s worse, only 6% apply customer insights to their product and brand approach. “At They see a brand.”

Product 130

Product Customers Territory Strategize 130

Partners in Excellence

MAY 13, 2024

It seems like everything I read about sales productivity is focused on doing more. I see all sorts of insights, sage advice, and technology that helps improve our productivity and efficiency. We have tools that improve our productivity in generating emails, making calls, outreach to prospects. But what do we do with that time?

Product 143

Product Sales CRM Technology 143

Martech

AUGUST 12, 2024

Prompt: How might a marketer for a large B2C company incorporate a CDP into their martech stack to improve the customer experience, increase customer engagement, and increase conversion rates? Centralized customer data management Unified customer profiles: A CDP aggregates data from various sources (e.g.,

Customers 116

Customers A/B testing B2C Cross-sell 116

Hubspot

AUGUST 7, 2024

SaaS worker is a CRM platform holding their life together. If you're new to the world of CRMs, then prepare to have your world turned upside down. When someone on LinkedIn casually mentioned their CRM, it was like I was given superpowers. Everyone needs a CRM, but SaaS teams have an above-average need. User Experience.

CRM 81

CRM Price User Experience Customer Relationship Management 81

Veloxy

FEBRUARY 1, 2024

Measuring the right sales productivity metrics is crucial for any sales team looking to boost its performance. CRM tools are essential for measuring a variety of sales productivity metrics, fostering alignment between sales and marketing teams, overcoming tracking challenges, and setting targeted goals to motivate the salesforce.

Product 130

Product Quota Objectives and Key Results CRM 130

Veloxy

JANUARY 18, 2023

Offering in-person meetings, performing product demos in front of prospects, attending professional events, and engaging in door-to-door selling can help your sales team stand out in this increasingly digital environment. The purpose of field sales is to meet customers where they are. Here are the top four: 1.

Territory 246

Territory CRM Represent Lead generation 246

Veloxy

AUGUST 6, 2021

Simply put, a discovery call is the first conversation a rep has with a prospect after they show initial interest in a product. If you continue to impart info on your services and products without a discovery call, then you’re most likely wasting both you and the buyer’s time. Read up more on how to attract customers remotely.

Cold Call 328

Cold Call Pipeline Prospecting Follow-up 328

Veloxy

MARCH 22, 2021

Many companies around the world know and understand the importance of CRM. But with so many options out in the market, selecting the most ideal solution for you can be complicated. Fortunately, millions of businesses around the world can’t be all wrong by using the leading CRM in the world. 2: Flexibility and Customization.

CRM 242

CRM Education Up-sell Service 242

Martech

OCTOBER 9, 2024

How it helps you This new feature helps you turbocharge your data management by combining more than 40 firmographic, demographic and technographic attributes to keep CRM records accurate and up to date. How it helps you Video content is powerful but traditionally time consuming to edit and repurpose.

Product 128

Product Real Estate CRM Pipeline 128

Martech

AUGUST 2, 2024

How well does your organization know how customers engage with your brand? Customer journey maps can’t fix all of these problems, but they do give businesses the opportunity to visualize the various touchpoints and experiences our customers pass through as they move from awareness to post-sale. But we’re rarely sure.

Customers 120

Customers B2B Start-ups CRM 120

Veloxy

AUGUST 10, 2021

When used correctly, it can help boost productivity, automation, and overall efficiency. The same goes for eliminating manual data entry which frees up precious sales time for customer engagement. Although sellers hate entering data into a CRM, it’s essential if you want to prioritize and forecast. 3: Uncovering Customer Trends.

Process 328

Process Sales Technique Pipeline 328

ClickFunnels

NOVEMBER 22, 2022

Send emails, create and sell courses, build an eCommerce store, brand and customize your website, start a membership program, take payments, buy domains, and tons more. Want to create and sell info products like online courses? Robust CRM — Avg. Many ClickFunnels users sell high-ticket services or products.

A/B testing 52

A/B testing Niche CRM Up-sell 52

Veloxy

SEPTEMBER 29, 2021

This is a conundrum for most sales managers, as sales productivity is one of the common selling points of the Salesforce CRM platform. Automation saves time, and increases data accuracy, sales productivity, and revenue growth. Salesforce: A Brief Overview Salesforce is a premium CRM platform.

Territory 342

Territory Represent Sales Lead generation 342

Tibor Shanto

AUGUST 5, 2021

With my clients, we focus on Objectives, the definition is as follows: Buyers will see value in those services and/or products that remove barriers, obstacles, or help bridge gaps between where the buyer is now – and – their objectives! Productivity. Customer Value Management. You can visualize it this way: Share Your Value.

Objectives and Key Results 293

Objectives and Key Results Sales CRM Prospecting 293

ClickFunnels

AUGUST 17, 2021

Custom plan. This enables you to notice when a company that is in your target audience checks out your product and jump on the opportunity by reaching out to them immediately. That’s because, in the B2B space, the ideal customer is an organization, but you need to pitch your product to an individual decision-maker.

Prospecting 244

Prospecting Price CRM Pitch 244

Veloxy

MAY 30, 2024

This evolution has made cold outreach more targeted and data-driven, allowing us to connect with potential customers more effectively. One of the main benefits is its ability to generate new leads and expand our customer base. When we engage with potential customers, we can learn about their pain points, preferences, and objections.

Objectives and Key Results 246

Objectives and Key Results Cold Call Click Through Rate Technique 246

Veloxy

JUNE 23, 2021

One way to select between outside and inside sales hires is by analyzing the type of product you’re selling. If your product or service is a high priced solution that includes customization, then outside sales will work perfectly. However, sales can be handled remotely if you sell SaaS or other cloud based products.

Inside sales 232

Inside sales CRM Sales Pipeline 232

Veloxy

MAY 4, 2021

Many companies have been using this and many other sales acceleration techniques to move customers through the sales cycle and reach a purchase decision. These metrics will allow you to set up automated sequences such as lead scores to your CRM based on email activity. Of course, email tracking is not entirely new.

CRM 279

CRM Technique Follow-up Sales 279

Martech

SEPTEMBER 11, 2024

Organizations often claim to be customer-centric. Many companies operate with rigid boundaries between the marketing, sales and customer success departments. This creates artificial barriers that negatively impact customer satisfaction and the company’s bottom line. UX/UI is in charge of making life easier for customers.

Cross-sell 118

Cross-sell Customers UX A/B testing 118

Veloxy

NOVEMBER 22, 2022

In a SHRM survey , over 68% of employees who were empowered to choose their technology of choice experienced a huge productivity and engagement boost. Unfortunately, the same can’t be said for a CRM selection. There’s no other competing CRM for salespeople to use. “ When Salesforce is deployed across a company, that’s it.

Non-Profits 264

Non-Profits CRM Contact Consult 264

Veloxy

JUNE 23, 2021

You could even go as far as making a custom background that complements your prospect’s business. You have to show genuine interest in knowing your customers as people. One that gets you from first contact with the prospect all the way to a closed, new customer. Track individual deals and progress through CRM .

Sell 317

Sell Education CRM Up-sell 317

Veloxy

JUNE 17, 2021

The results of the equation reflect the health of the business, the overall effectiveness of the sales teams as well as where your sales team can increase sales productivity to impact revenue goals. Your customer relationship management software should already be measuring the following metrics. Calculating Sales Velocity.

Pipeline 306

Pipeline Non-Profits Sales Quota 306

Veloxy

FEBRUARY 15, 2022

Before Covid, field sales was synonymous with hitting the road, meeting customers in person, and regularly making significant commissions. Field sales is the selling strategy that prioritizes the creation and nurturing of in-person customer relationships. But what does tomorrow hold for field sales?

Territory 244

Territory Inside sales Outside Sales Pharmaceutical 244

SaaStr

DECEMBER 22, 2023

At the SaaStr Annual, Kiren Sekar, Samsara’s Chief Strategy Officer and founding chief Product Officer shared five lessons he learned along the way from scaling six products to $100M+. Building customer feedback into the DNA of your product team and products. Going multi-product early.

Product 124

Product Transportation GTM Cold Call 124

Martech

AUGUST 13, 2024

Misnomer or not, the term has stuck, and in essence means the possibility of CDPs activating data within a customer’s data warehouse (or “lakehouse”). “Be absolutely engaging,” is the motto of customer engagement platform Braze. Does that mean the data is being copied into Braze?

Customers 125

Customers GTM Launch Campaign 125

Veloxy

APRIL 19, 2021

Sales reps reach out to prospects and deliver pitches with the hopes of gaining customers. The main difference with inbound sales is that potential customers come to you as opposed to outbound where you have to reach out. Keep in mind that you will have multiple buyer personas depending on the products you sell and their appeal.

Teamwork 245

Teamwork Outside Sales Cold Call Sales 245

Veloxy

NOVEMBER 29, 2021

Salesforce is arguably the best customer relationship management system for B2B companies. There are sections of this guide that presumes you’re using Veloxy Sales AI Software for Salesforce, which easily and automatically accelerates sales by predictably optimizing customer engagement. What is Sales Acceleration? No need to fret.

Sales 290

Sales Quota Up-sell B2B 290

Martech

JUNE 12, 2024

So, why don’t we consistently use those strategies on existing customers with a higher brand understanding? Many marketing teams neglect the opportunity to engage and upsell customers using proven, data-driven prospecting techniques. Customer marketing and prospecting are not the same. Watch for patterns in page path analysis.

Customers 125

Customers Cross-sell Education Account management 125

Veloxy

DECEMBER 28, 2023

Download Now: The Big Blue Book of Field Sales Outside Sales Reps — flip to the chapters on outside sales productivity, mastering the art of in-person selling, and how to shorten your sales cycle. and embark on this journey to master the art of field selling together! Grab a warm coffee or tea and let’s get started!

Outside Sales 242

Outside Sales Cold Call Represent Objectives and Key Results 242

Veloxy

OCTOBER 29, 2021

Thanks to Sales AI, sellers are also streamlining their workday and receiving automated and actionable customer intelligence. This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. Would you like to know more about AI for Sales?

Sales 223

Sales Non-Profits CRM Pipeline 223

Martech

FEBRUARY 16, 2024

Engaging today’s customers is like trying to hit a moving target. This article reveals how to implement the technologies and strategies necessary to understand, align and act on individual customer contexts for situational engagement. Collect and integrate diverse data types to build comprehensive customer profiles.

Customers 128

Customers Objectives and Key Results Technology Technology 128

Martech

AUGUST 12, 2024

This month, the big news is all about improved data management, making customer interactions smoother and cutting down the time you spend on busy work. How it helps you This update allows marketers to engage in live, two-way conversations with customers, transforming SMS into a powerful relationship-building tool.

CRM 128

CRM Pipeline Contact Conversion 128

Martech

MARCH 4, 2024

Prompt What are the top five metrics to track with a customer journey orchestration tool? Conversion Rate: This metric measures the percentage of customers who complete a desired action or goal, such as making a purchase or signing up for a newsletter. By addressing these issues, businesses can improve customer retention and loyalty.

Customers 115

Customers Objectives and Key Results Manufacturing CRM 115

Partners in Excellence

FEBRUARY 28, 2024

The commonality between the two of us is the obsession around helping customers solve complex problems and create great value. My obsession to provide Customer Value Written by Christian Maure r Dave, thank you very much for picking up the challenge. That’s how my obsession to provide customer value was borne.

Customers 139

Customers Contract Consult Electrical Engineering 139

Veloxy

JUNE 24, 2021

Lots of things could kill a sale, but the way you interact with customers should never be one of them. Just like you, customers want to buy from brands that are open and honest about what they’re selling. Appearing like you’re in control translates to more customers being likely to trust your judgment and what you’re saying.

Cross-sell 287

Cross-sell Technique Pitch Contact 287

Salesforce

JANUARY 17, 2024

When you’re a customer Service Star, staying ahead of the curve isn’t just an advantage — it’s an absolute necessity. You get the pivotal role technology plays in shaping the future of customer service. Table of contents What is a customer Service Star? Get the free report What is a customer Service Star ?

Service 132

Service Customers Networking Negotiate 132

Salesforce

AUGUST 1, 2024

Imagine rolling out the red carpet for every single customer, tailoring a customized experience instead of making them feel like just another number. It’s not just about attracting customers and leaving the rest of the job to another department. That’s the power of lifecycle marketing.

Customers 119

Customers Campaign B2C Referrals 119