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3 Ways the Indiana Fever Shape Their Game-Changing Fan Experience

Salesforce

When the WNBA’s Indiana Fever selected a college basketball phenom with the first pick in this year’s player draft, fan interest surged. To do this with such a rapidly increasing fan base, the Fever use trusted artificial intelligence (AI) in their customer relationship management (CRM) platform to connect with fans and keep data secure.

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How to Start a Small Business in 10 Steps

Salesforce

Set up your CRM software To enhance your marketing efforts and grow your small business, try customer relationship management ( CRM) for Small Business. Keep your customers happy When you use CRM software, you can keep track and personalize support for all your customers. What are the most business-friendly states?

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What Are Sales Channels? (and How to Pick the Best Ones)

Salesforce

These online channels usually don’t require a big staff to manage. But as sales take off, use your CRM to see trends in when and where your customers are spending. AI-powered tools Use generative AI to draft personalized sales or follow-up emails to customers by linking to your CRM. Take the free tour

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An Essential Guide to Using the MEDDIC Sales Framework

Salesforce

A good Customer Relationship Management (CRM) tool is crucial here. Clarify what the MEDDIC sales process will look like in your organization: Work out step-by-step instructions for how sales reps should apply MEDDIC, so everyone’s clear on precisely how to use the framework effectively.

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Four Pros and Three Cons of Usage-Based Pricing (and How to Know If It’s Right for You)

Salesforce

Your CPQ tool needs to integrate not only with your customer relationship management (CRM) software but it must allow access across your organization. Because you must be able to bill for all of the products you quote, it’s important to have all of the CRM, CPQ and billing functions on a single platform.

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How to Win More Customers with Conversation Intelligence

Salesforce

The information is used for call summaries, which can be automatically entered into a customer relationship management (CRM) system and shared with sales leadership and other teams. Finally, the seller receives an automated alert in their CRM notifying them to send a follow-up email offering the prospect a discounted price.

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How to Supercharge Your Sales Velocity for Quicker Wins

Salesforce

If you’re using a CRM like Salesforce, these metrics are tracked automatically and are readily available. Rev up your workflow with a CRM: Cloud-based customer relationship management (CRM) software like Sales Cloud makes it easier for your team to find, track, and connect with customers to close more deals in one, streamlined place.