Cross-sell Manufacturing Represent 
Salesforce
FEBRUARY 19, 2025
Customer service and sales representatives spend a lot of valuable time trying to answer constant inquiries of where is my order? Customers and representatives can both access the latest order information through a variety of channels, from self-service portals to phone calls and even Slack messages.
Veloxy
JUNE 21, 2022
Before the pandemic, Salesforce found that most customers were demanding a team selling approach to satisfying their needs. Fast forward to today’s post-pandemic business world, and our research shows that sales teams are starting to put the customer experience first—and team (or collaborative) selling is an integral part of that sales plan.
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Partners in Excellence
APRIL 18, 2013
We may measure them on retention, we may have goals for growing the business with our existing customers through cross sell, upsell, expanding our relationships. The customer service representative that makes the customer feel like she’s being inconvenienced by your call and questions about how to use the product.
Partners in Excellence
JUNE 30, 2012
The next 6-8 weeks represent one of those “died and gone to heaven” periods for sports enthusiasts. One of the things I’ve noticed–and it’s been a big change in the past 10-15 years, is the importance of cross training in reaching the highest levels of performance. Top sales professionals cross train.
Partners in Excellence
SEPTEMBER 10, 2012
They represent strategic priorities and initiatives for the organization and the organization needs to align resources and commitments to support the implementation and execution of these strategies. There really are a few core strategies that companies look at: How do we find more stuff to sell within our current sweet spot?
Martech
OCTOBER 20, 2022
So a lot of that was built into the way we represent attributes for each customer; we’re able to do that by focusing on both the ability to set your own attributes – if the customer was in retail and cared about average order value, I could do that, or I could do time since last purchase.” Marketing maintenance management.
Highspot
FEBRUARY 20, 2025
Product training is a structured learning process that helps team members understand, communicate, and sell a product. According to Gartner, 77% of B2B buyers say their most recent purchase felt “very complex or difficult,” highlighting the importance of thorough product knowledge for anyone selling or supporting a solution.
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