How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider’s CEO and CMO
SaaStr
JULY 7, 2023
Humans selling to humans is a much more effective practice for that pathway to 140% NRR. Drive a culture of collaboration with cross-functional teams to support customer marketing programs. A University of Pennsylvania study says, “Customers acquired through WOM have a 16-25% higher LTV than non-referred customers.”
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