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How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider’s CEO and CMO

SaaStr

Humans selling to humans is a much more effective practice for that pathway to 140% NRR. Drive a culture of collaboration with cross-functional teams to support customer marketing programs. According to Nielsen, “77% of consumers are more likely to purchase a product or service when they hear about it from someone they trust.”

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Seed Investing Today: What’s Changed, What Hasn’t with Aileen Lee and Jason Lemkin (Video + Transcript)

SaaStr

Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. But I do think … we’re investors in a company called Homebase that basically sells SaaS for small-medium size businesses to do hourly work management. ” And she was like, “Trust me. Jason Lemkin: Yeah.

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SaaStr Podcast #212: Nick Mehta, CEO @ Gainsight Discusses Why Burying Customer Success Under Sales Does Not Work

SaaStr

One charter is work with the customers, drive adoption, that’s kind of what you typically expect, but charter two is drive this cross-functional initiative around the customer journey. Nick Mehta: So, from my childhood, I had this interesting thing planted in my mind and I had a meandering path from there.

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Sales Invoices: What You Need to Know to Get Paid On Time

Salesforce

In short, sales invoices are like the friendly reminder that helps you stay organized, build trust with your customers, and manage your cash flow effectively. They also offer insight into a customer’s history of purchases, making them the key to cross-selling and upselling products.

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The Secret of Successful Account-Based Selling? Going After the Big Fish

Salesforce

You decide to go for it… This is what account-based selling (ABS) is like. Read on to learn how to grow your business with account-based selling. What you’ll learn: What is account-based selling? Watch the demo What is account-based selling?

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How to Get Started with Door-to-Door Sales in the Digital Age

Salesforce

Like other sales approaches, the goal of door-to-door sales is to establish a relationship with a customer, upsell , cross-sell, and close more deals. You also need to convey excitement about the product or service you’re selling and help prospects understand its benefits in a way that feels personal to them.

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Competitive Pricing: The Secret to Winning More Deals

Salesforce

Your business will have to set firm red lines that cannot be crossed, no matter how badly the sales team wants to close a deal. That honesty can build trust between your organization and your customers. This can be risky, but it can make sense if a business plans to rely on upselling and cross-selling. Watch the demo

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