Martech

SEPTEMBER 12, 2024

77% of all workers using AI say the technology is doing more work for them, and that it’s contributing to burnout and making it harder to be productive, according to a study by Upwork. Wix.com’s AI theme assistant is designed to streamline and enhance the website design process. Processing.

Cross-sell 110

Cross-sell Construction Legal Contract 110

Veloxy

MARCH 15, 2023

It also involves the development of processes and strategies that support the revenue team in achieving their goals, such as marketing initiatives, customer experience improvements, cross-functional collaboration, and more. Sales enablement refers to the processes and tools that help sales teams close more deals and increase revenue.

Cross-sell 246

Cross-sell Objectives and Key Results Growth Teamwork 246

Martech

JULY 19, 2024

It is often easier to sell something when no one has it but many people need it. The bad news is that growth in a mature market becomes more focused on a few strategies, including cross-sell, upsell and competitive displacement. You can feel the ROI slipping away in the process. Processing.

Cross-sell 112

Cross-sell Growth CRM Up-sell 112

Search Engine Land

SEPTEMBER 13, 2024

These include internal linking, cross-selling and upselling, regional searches and volumes, filtering and trust builders. Bridging online and offline: A three-step process There’s a three-step process here for running shoes. This is similar to how we would place “ships anonymously” for stores that sell embarrassing items.

UX 84

UX Retail Sports Cross-sell 84

Martech

JULY 15, 2024

I am the first generative AI chatbot for marketing technology professionals. This analysis can inform your decision-making process and help allocate resources effectively to achieve your marketing goals. Take our brief 2024 MarTech Replacement Survey Email: Business email address Sign up now Processing.

Customers 111

Customers Objectives and Key Results Cross-sell Follow-up 111

Veloxy

JULY 23, 2024

Start for free The Role of Technology in Predictive Sales Analytics The technology behind Predictive Sales AI is sophisticated yet accessible. Modern sales forecasting tools leverage machine learning algorithms and natural language processing. Clients transform their sales processes and outcomes by integrating these tools.

Technology 130

Technology Technology Sales Healthcare 130

Martech

MARCH 7, 2024

The marketing technology landscape is rapidly evolving, driven by advancements in AI, personalization and an ever-increasing number of tools and platforms. Actively learn from more ‘human’ customer engagement technology Chatbots have been around since 1988 (wow!), Although freely provided, collecting the data these days is not enough.

Technology 132

Technology Technology Intrinsic Cross-sell 132

Martech

NOVEMBER 7, 2024

This process involves using machine learning models to analyze thousands of data points, which help marketers predict which accounts are showing buying signals and are ready to be targeted. This process is far from simple. They unlock an account-based approach to marketing, which is the right GTM for any business selling to an account.

B2B 125

B2B Contract GTM CRM 125

Sales Pop!

MARCH 17, 2023

Sales enablement is a process that helps businesses equip their sales teams with the resources, tools, and information they need to improve their performance and close more deals. Sales enablement refers to a set of processes and tools that are designed to help salespeople sell more effectively. What is Sales Enablement?

Cross-sell 217

Cross-sell Technique Sales Pipeline 217

Sales Pop!

MAY 26, 2023

Sales enablement is a process that helps businesses equip their sales teams with the resources, tools, and information they need to improve their performance and close more deals. Sales enablement refers to a set of processes and tools that are designed to help salespeople sell more effectively. What is Sales Enablement?

Objectives and Key Results 223

Objectives and Key Results Cross-sell Sales Strategize 223

Sales Hacker

OCTOBER 11, 2021

To help take some of the pressure off, companies focus on technology investments to help their sales teams increase win rates and accelerate revenue while automating a lot of the tedious, manual processes that prove to be a bottleneck in the sales cycle. But simply investing in technology isn’t enough.

Process 116

Process Cross-sell Contract Negotiate 116

Salesforce

AUGUST 8, 2024

But with challenges around data quality, an inability to personalize, and a lack of intelligent segmentation & automation processes, it’s time to rethink your approach and use AI to take your email marketing to the next level. In fact, 73% of customers expect better personalization as technology advances.

Click Through Rate 111

Click Through Rate A/B testing E-commerce Campaign 111

Martech

FEBRUARY 24, 2025

A new wave of AI-driven agents promises to upend this, offering a more streamlined and efficient approach to marketing technology. This stems from large vendors acquiring smaller companies with disparate technologies. Organizational change: Transitioning to a new model demands more than technological shifts.

Objectives and Key Results 98

Objectives and Key Results Government Technology Technology 98

Salesforce

APRIL 29, 2022

Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Digitization (upgrading technology) may seem daunting, but the following steps can start you down the right path. Foster a collaborative mindset.

Technology 98

Technology Technology Customers Cross-sell 98

Veloxy

JUNE 21, 2022

Before the pandemic, Salesforce found that most customers were demanding a team selling approach to satisfying their needs. Fast forward to today’s post-pandemic business world, and our research shows that sales teams are starting to put the customer experience first—and team (or collaborative) selling is an integral part of that sales plan.

Sell 189

Sell Inside sales Sports Cross-sell 189

Veloxy

MARCH 23, 2023

We’re living in an era where sales has the richest technology stack and set of professional capabilities than ever before. This includes the number of salespeople on your team, the tools and technology they have access to, and the support they receive from other departments such as marketing or customer service.

Quota 246

Quota Profit margin Non-Profits Teamwork 246

Salesforce

JULY 13, 2021

Here are five steps to ensure that your customer service process automation is primed for success: 1. Test the workflow with a small cross-section of people who are typical contributors to the service process. Include employees who have been using the original process for a long time, as well as a few new to their roles.

Service 97

Service Process Customers Cross-sell 97

Heinz Marketing

MAY 20, 2024

Imagine how your customer feels if they encounter inconsistent messaging, a clunky onboarding process, or a lack of post-purchase support. The ideal outcome extends into the advocacy stage, where satisfied customers become brand champions, spreading positive word-of-mouth and potentially leading to upsell or cross-sell opportunities.

B2B 127

B2B Cross-sell Customers GTM 127

Partners in Excellence

MARCH 15, 2022

Most of our “sales processes” are failing us. Second, we have outdated views of the sales process. Despite knowing the customer buying process is very squishy and wandering, we design our processes to be relatively rigid, rigid to the point of being highly scripted. This post isn’t for those people.

Process 87

Process Cross-sell Sales Sell 87

Veloxy

MAY 3, 2022

Process Street. Sales Resources : Sales Calculators Sales Checklists Sales KPI Dashboard Sales Technology Landscape Continuous Learning for Salespeople. Veloxy is a Salesforce AppExchange mobile app that helps automate, streamline, and accelerate the sales process. Process Street's Sales Process Checklists.

Sell 182

Sell Cold Call Tradeshows Cross-sell 182

Martech

SEPTEMBER 16, 2024

Think of it as the core of your marketing strategy, where all tools and processes support your business goals. Sales and support Role: Streamline the customer acquisition process while providing exceptional post-sale support. Increase cross-sell and upsell revenue by 25%. Processing.

Go To Market 62

Go To Market Objectives and Key Results A/B testing Territory 62

Martech

JUNE 8, 2023

Artificial intelligence (AI) is sprouting everywhere in marketing technology. Also, Salesforce Marketing Cloud Personalization customers can use these assistants to deliver offers, product recommendations, and upsell or cross-sell campaigns in a human-like personalized two-way communication platform. In your inbox.

Technology 81

Technology Technology Cross-sell Campaign 81

PandaDoc

OCTOBER 15, 2024

As businesses and competition grows, more companies are turning to deal desk software to organize their processes and close more deals. These are primarily used in B2B and SaaS companies to help manage complex sales processes, papers, and status updates. It doesn’t need to be more complicated by a lack of organization and process.

Legal 52

Legal Contract Cross-sell Finance 52

Partners in Excellence

APRIL 5, 2024

For the past month, I’ve been publishing stories on “Why I’m So Interested In Selling.” Some have had long careers in selling, some are relatively new. They come from all over the world, they represent B2B, technology , basic materials, SaaS, industrial products, professional services, B2B2C and B2C.

Sell 143

Sell Cross-sell Drivers/motivators Education 143

Veloxy

OCTOBER 29, 2021

This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. Salesforce’s state of sales report shows that sales leaders expect their AI adoption to grow faster than any other sales related technology. How is AI Changing Sales?

Sales 223

Sales Non-Profits CRM Pipeline 223

Heinz Marketing

MARCH 9, 2021

The key to a good sales enablement strategy is knowing how to use the same people, products, and services, and aiding them to customize their selling approach to a targeted audience. Since people are naturally drawn towards the newest technologies, VR is the next way to capture customers’ attention. Cost reduction sells itself.

Teamwork 138

Teamwork Cross-sell Technology Technology 138

Martech

MAY 6, 2024

I am the first generative AI chatbot for marketing technology professionals. While the focus of lead scoring is typically on identifying and prioritizing new leads, it can also be applied to existing customers to determine their level of engagement, satisfaction, and potential for upselling or cross-selling opportunities.

Cross-sell 113

Cross-sell Customers Referrals B2B 113

Heinz Marketing

APRIL 14, 2022

These listen to us – “transmission” messages were neither what prospects or customers wanted to hear, nor what the sales folks and channels needed to sell. To stay relevant and a be strategic partner today, CMOs need to drive more value with five salient actions: Cross-functional Alignment with Common KPIs. Customer Obsession.

B2B 116

B2B Cross-sell Education Strategize 116

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. Automate these 5 processes to boost customer retention. The renewal process is complicated enough, whether it’s weekly, monthly, or yearly. X amount of days pass.

Process 105

Process Education Contract CRM 105

Martech

APRIL 25, 2023

The most favored strategy for optimizing for growth this year was marketing to existing customers (cross-sell/upsell; 57%). 35% cited technology as a focus for optimizing for growth. marketing ops and technology was the leading area where more spending was expected. Business email address Subscribe Processing.

B2B 119

B2B Cross-sell Represent Gaming 119

Force Management

MAY 30, 2024

Customer Success (CS) is a critical component of a successful customer engagement process. Growing revenue requires your organization to be cross-functionally aligned on buyer value and solution differentiation before and after the sale.

Customers 133

Customers Cross-sell B2B Sell 133

Salesforce

FEBRUARY 19, 2025

Yet many companies are still held back by the inefficient manual processes that order management entails. A world where technology can help provide real-time order updates to both your teams and your customers is a lot closer than you might realize, however. Maximize upsell and cross-sell opportunities to drive revenue growth.

Manufacturing 59

Manufacturing Cross-sell Represent Inside sales 59

Martech

OCTOBER 10, 2022

Disconnect 2: Internal-focused sales and marketing process versus buyer-driven journeys. Yes, there is only one process we should focus on — the customer process. Disconnect 3: Siloed people, process, data and technology versus company-wide integration. Dig deeper: How to overcome data silos and fragmentation.

B2B 119

B2B GTM Customers Cross-sell 119

Partners in Excellence

MARCH 26, 2024

It’s a solution that addresses the way buying is changing, integrating digital and personal selling. But what really interested me were Bill’s perspectives on where buying and selling is headed and how we must change our engagement strategies to work with buyers more impactfully.

Sell 137

Sell Cross-sell Finance B2C 137

Martech

JUNE 12, 2024

First, utilize the same martech tools used to identify prospects to upsell, cross-sell and retention opportunities. Build upsell and cross-sell journey maps for key customer segments using scoring techniques and tools used for qualifying leads. Watch for patterns in page path analysis.

Customers 114

Customers Cross-sell Education Account management 114

Partners in Excellence

APRIL 28, 2021

I was involved in a fascinating Clubhouse discussion on the future of selling. As we see more organizations move to permanent work from home or other more flexible workplaces, how we want to sell/engage becomes less important than the pragmatic, how does the customer want to engage. How do we help them recognize these challenges?

Sell 131

Sell Cross-sell Up-sell Technology 131

Partners in Excellence

AUGUST 14, 2024

” And then there is a random series of meaningless insights like, “You need more pipeline, You need more top of funnel, You need to get your meetings/demos/calls up, You need to do more prospecting… ” My reaction is, “Weelll, that might work, fingers crossed… ” This isn’t coaching!

Cross-sell 134

Cross-sell Pipeline High impact Meeting 134