Martech

SEPTEMBER 24, 2024

With Gainsight data accessible within the Sales Cloud platform, customer success managers will be able to expand cross-sell and upsell opportunities while sales representatives will be able to incorporate customer satisfaction and product usage insights into subsequent sales cycles. The ChannelEngine integration.

Cross-sell 61

Cross-sell Represent Up-sell B2B 61

Sales Pop!

JANUARY 6, 2022

Top Contributor, Brian Sullivan is an enterprise selling expert, best-selling author, and Chief Sales Strategist at System Soft Technologies. On the topic of marketplaces, you have a point of view on marketplace taxation that represents a key trend as well, correct? In addition to being a SalesPOP! All the best!

Sell 236

Sell Cross-sell Niche Growth 236

Heinz Marketing

MAY 20, 2024

This model represents the customer journey in three stages: Awareness & Nurturing: The wide top of the funnel represents the stage where potential customers become aware of your brand and its products. One valuable tool for visualizing the customer journey is the bow-tie funnel. Every role is as important as the next.

B2B 127

B2B Cross-sell Customers GTM 127

RAIN Group

APRIL 10, 2024

Whether you call it cross-selling, upselling, or growing accounts , maximizing revenue from existing clients often represents an untapped revenue growth opportunity.

Cross-sell 52

Cross-sell Clients Sell Represent 52

Salesforce

FEBRUARY 19, 2025

Customer service and sales representatives spend a lot of valuable time trying to answer constant inquiries of where is my order? Customers and representatives can both access the latest order information through a variety of channels, from self-service portals to phone calls and even Slack messages.

Manufacturing 59

Manufacturing Cross-sell Represent Inside sales 59

ConversionXL

MAY 3, 2017

This segment represents newsletter subscribers, or leads who haven’t made a purchase from your store yet. This segment represents customers who have made one purchase. This segment represents customers who have placed at least two orders from your store. Upselling and Cross-selling ( Image Source ). Segment #1.

Customers 133

Customers E-commerce Cross-sell Represent 133

Veloxy

JUNE 21, 2022

Before the pandemic, Salesforce found that most customers were demanding a team selling approach to satisfying their needs. Fast forward to today’s post-pandemic business world, and our research shows that sales teams are starting to put the customer experience first—and team (or collaborative) selling is an integral part of that sales plan.

Sell 189

Sell Inside sales Sports Cross-sell 189

Martech

APRIL 25, 2023

The most favored strategy for optimizing for growth this year was marketing to existing customers (cross-sell/upsell; 57%). An infographic representing the results of the survey is here. Dig deeper: Why B2B buyers now hate traditional B2B selling Get MarTech! 35% cited technology as a focus for optimizing for growth.

B2B 121

B2B Cross-sell Represent Gaming 121

Partners in Excellence

APRIL 5, 2024

For the past month, I’ve been publishing stories on “Why I’m So Interested In Selling.” Some have had long careers in selling, some are relatively new. They come from all over the world, they represent B2B, technology , basic materials, SaaS, industrial products, professional services, B2B2C and B2C.

Sell 143

Sell Cross-sell Drivers/motivators Education 143

Martech

MAY 5, 2022

The buyer persona is the fictional personality marketers create that represents a specific type of user who interacts with their brand. Implement personalized cross-sell campaigns. “Cross-selling increases revenue and helps reduce churn,” Naves said. Click here to download!

Customers 121

Customers Cross-sell Gaming Up-sell 121

Salesforce

OCTOBER 15, 2024

They also offer insight into a customer’s history of purchases, making them the key to cross-selling and upselling products. Customer service representatives use that number to quickly find the invoice when a customer calls with questions.

Finance 104

Finance Territory Price E-commerce 104

Martech

JUNE 13, 2024

Integrated ad formats These platforms provide a seamless integration of various cross-device ad formats, from display and video ads to native and sponsored content. They own the inventory, sell and serve ad placements, report on their performance and do not share data with other systems.

Cross-sell 122

Cross-sell Customer Relationship Management Campaign Relationship Management 122

Martech

FEBRUARY 24, 2025

AI agents: Changing the game AI agents represent self-learning, continuously evolving systems that can act on data with minimal human intervention. Picture an AI solution provider coming in with a robust platform but little understanding of your specific market, your brand’s unique selling propositions or your internal data structures.

Objectives and Key Results 99

Objectives and Key Results Government Technology Technology 99

Martech

JANUARY 5, 2022

Channel agnostic metrics will be part of this new environment and Comscore Everywhere represents a step in that direction — at least for media. ” The next step will be for Comscore to work with buy-side and sell-side partners to combine TV, CTV, digital and social media assets into one offering with audience intelligence capabilities.

Launch 110

Launch Cross-sell B2C Represent 110

Heinz Marketing

MARCH 9, 2021

The key to a good sales enablement strategy is knowing how to use the same people, products, and services, and aiding them to customize their selling approach to a targeted audience. This effect occurs because it provides authentic and meaningful experiences with company representatives that reflect typical physical social interactions.

Teamwork 138

Teamwork Cross-sell Technology Technology 138

Veloxy

FEBRUARY 22, 2023

Field sales is a critical aspect of many businesses’ sales strategies, with representatives and managers working in the field to meet with customers and close more deals. Zippia reports that there are over 731,605 field sales representatives and 127,122 field sales managers currently employed in the United States.

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Heinz Marketing

NOVEMBER 30, 2021

How do you sell if you don’t know who you’re selling to? Irrefutable and revealing, data will ensure your ICP is representative not of a fictitious ideal customer but your actual high-value buyers. What type of accounts do we not sell to? By Brittany Lieu , Marketing Consultant at Heinz Marketing. Qualitative Analysis.

Customers 122

Customers Objectives and Key Results Cross-sell CRM 122

SaaStr

MAY 24, 2023

It’s crossed $640,000,000 in ARR, growing a stunning 50%! That doesn’t mean huge enterprise customers, but here it’s their $50k+ ACV ones, which now represent 28% of revenue, up from 22% just a year ago. SaaStr favorite Monday.com is one of them. 5 Interesting Learnings: #1. $50k+

Cross-sell 131

Cross-sell Represent CRM Growth 131

SaaStr

FEBRUARY 2, 2020

But if you want to meet with, interact with, share with, and sell to 5,000+ SaaS and Cloud CEOs (out of 15,000 attendees), SaaStr Annual is the place. Every Functional Area is Actually Pretty Well Represented. CEOs represent 35% of the attendees, which is actually kind of stunning. Let’s take a deeper look: 1.

Cross-sell 112

Cross-sell Represent Meeting Gaming 112

ClickFunnels

SEPTEMBER 12, 2022

The secret is something we call “ Hook, Story, Offer “ At the end of this day, you’ll know how to discover your key selling point, relate a story that speaks to your target market, and present your offer in a way that generates lots of sales. Jamie Cross. You gotta represent. Day 4 – Irresistible Ads.

E-commerce 244

E-commerce Niche Real Estate Cross-sell 244

Partners in Excellence

SEPTEMBER 4, 2013

Our job as sales professionals becomes aligning our selling process with the customer’s buying process, moving through the process in a disciplined manner. I think this picture represents a lot of what I see in B2B buying cycles. In crass sales terms, growing our share through cross sell and upsell.

Cross-sell 122

Cross-sell Represent Account management Quota 122

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. A lot of sales reps end up competing on who sold the most or what product is selling faster. Maybe you’re selling the right products to the wrong audience in the wrong market. However, salespeople tend to miss the bigger picture.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Hubspot

MARCH 7, 2018

Upsell/Cross-Sell Rates. Instead, they rely heavily on their field representatives to be their eyes and ears. Working in sales requires persistence, and sometimes representatives can run out of steam. Upsell/Cross-Sell Rates. Employee Satisfaction. Net Promoter Score (NPS). Employee Satisfaction.

Territory 101

Territory Cross-sell A/B testing Promote 101

Heinz Marketing

APRIL 14, 2022

These listen to us – “transmission” messages were neither what prospects or customers wanted to hear, nor what the sales folks and channels needed to sell. To stay relevant and a be strategic partner today, CMOs need to drive more value with five salient actions: Cross-functional Alignment with Common KPIs. Customer Obsession.

B2B 116

B2B Cross-sell Education Strategize 116

Martech

OCTOBER 5, 2023

It can display frequently bought products to facilitate cross-selling and upselling. Order placement in the service console Customer service representatives can now place orders for customers directly from their service console without requiring an Order Management license.

Cross-sell 122

Cross-sell B2B User Experience Represent 122

Partners in Excellence

AUGUST 30, 2022

They had invested a lot in training, content, and other programs to support the account based selling focus. Sometimes, I think we make Account Planning and Account Based Selling more complicated than it needs to be. Account based selling is no different. These all represent new customers within the account.

Sell 129

Sell Territory Cross-sell Referrals 129

ConversionXL

NOVEMBER 6, 2015

Main problem: understandable, consistent cross-tool reporting. You need someone to put in the time to conduct cross-browser and cross-device testing for each variation before starting the experiment. This way, you reduce the risks associated with cross-device pollution. Run tests separately for each type of device.

A/B testing 133

A/B testing Cross-sell Campaign Represent 133

criteria for success

JUNE 3, 2021

One way to both improve revenue growth and inspire collaboration is by creating a Cross-Functional Revenue Growth Team, or as we sometimes refer to it, a Sales Growth Team. What is a Cross-Functional Revenue Growth Team? We recommend picking representatives with both the knowledge and the bandwidth to be part of the team.

Growth 97

Growth Cross-sell Finance Represent 97

Martech

FEBRUARY 7, 2022

Bringing together the measurement capabilities of these companies will aim at establishing a new standard for cross-platform measurement, or a “total view” at scale. TVSquared provides measurement for brands, agencies, publishers and broadcasters on six continents. Read more: Innovid becomes Olympics ad management partner.

Cross-sell 98

Cross-sell Represent Up-sell Closing 98

Sales Hacker

NOVEMBER 23, 2020

Sell as a team. Coordinate with cross-functional teams. If you’ve got a room full of reps trying to close those final deals and executives juggling end-of-year priorities, you need to ensure you’re delivering maximum value without taking too much time away from selling activities. Gain executive support.

Closing 131

Closing Cross-sell Contact CRM 131

Martech

MARCH 1, 2024

I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase. A classic example of up-selling can be seen in McDonald’s familiar “SuperSize that for you?” Cross-selling : Offering customers related or complementary products.

B2B 131

B2B Cross-sell Pharmaceutical Account management 131

Veloxy

OCTOBER 26, 2023

The Role of a Medical Device Sales Rep Medical device sales representatives play a critical role in the healthcare industry, selling and promoting medical devices to healthcare professionals. Aligning your personal and professional interests with the medical devices you sell can help you excel in your role.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

ConversionXL

NOVEMBER 27, 2018

After booking a meeting with a representative, Segment immediately reassures users that “You’re in Great Company” and offers several success stories and strong social proof : ( Image source ). Pitch an upsell or cross-sell. television), a specific discount on an upsell or cross-sell item makes more sense.

Cross-sell 133

Cross-sell Hospitality Referrals Real Estate 133

Heinz Marketing

JANUARY 25, 2022

Every customer represents future value to your organization, so it’s crucial to understand how your team can nurture current customers and develop lasting partnerships that enhance your bottom line. Getting a new customer can be the single most expensive thing your business will do.

Growth 109

Growth Customers Repeat business Cross-sell 109

Salesforce

FEBRUARY 3, 2025

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Account A business, customer, lead, or prospect a company engages with to sell products or services to. Business-to-business (B2B) A model in which businesses sell products or services directly to other businesses.

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Salesforce

NOVEMBER 18, 2024

Here are some specific use cases: Drive sales performance: AI agents can identify policy renewal and cross-selling opportunities within a producer’s book of business, initiating campaigns with pre-approved, compliant content. However, 85% of customer service representatives at organizations that use AI say it saves them time.

Service 52

Service Non-Profits Territory Trust 52

Martech

JULY 24, 2023

We always emphasize that your welcome email should meet these qualifications: Represents your brand well. Does it represent your brand’s current look and feel? If you’re selling things without a compelling story, maybe not. This style of suggestive selling has become a common practice. Looks good on mobile.

Cross-sell 98

Cross-sell Real Estate Retail Represent 98