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7 Examples of Effective Cross-selling (and Why They Work)

ConversionXL

Recommending additional products or services can help customers solve problems while upping their investment. It’s called cross-selling; a tactic that drives 35% of sales for Amazon and helps leading SaaS companies reduce churn. What is cross-selling? Cross-selling is something you’ll be familiar with.

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Key SEO, UX and CRO tips to boost brick-and-mortar retail sales

Search Engine Land

The same SEO , UX and CRO concepts we use to help users find the correct product on a website apply to retail locations and in-store experiences. These include internal linking, cross-selling and upselling, regional searches and volumes, filtering and trust builders. This is where SEO, CRO and UX work come into play.

UX 81
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The Key To Painless Retail Returns: Equip Your Service Agents

Salesforce

Few things keep retailers up at night as much as merchandise returns. The average retailer incurs $106 million in returns for every $1 billion in sales, according to one report. Here’s what they’ll need to create a seamless experience for painless retail returns. Collaborative commerce speeds up service.

Retail 88
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5 Lessons B2B Marketers Can Learn From Costco

Heinz Marketing

As we all know, Costco is one of the largest and most successful retailers in the country. As stay-at-home Americans stocked up on bulk goods during the pandemic, Costco has been one of the few retailers that have mostly benefited from the pandemic. If you are selling a product or a service, make sure it is user-friendly.

B2B 138
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Post-Purchase Emails: How to Boost Retention and LTV

ConversionXL

And follow-up emails help facilitate positive brand sentiment which, in turn, leads to more sales. The Impact of Different Types of Follow-up Messaging. Among retail and ecommerce emails, the survey found an average open rate of 20.5% million follow-up emails and 24.5 conversion rate across all follow-up emails. 
An

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5 Email Marketing Campaigns Every Small Business Needs

Salesforce

The welcome series nurture A prospect’s interest in your brand is at its peak right after they sign up. Wondering if you should sell or not? Gather customer feedback by setting up focus groups with customers or sending out a survey. Upsell and cross-sell nurtures can help improve the customer’s lifetime value.

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The email marketer’s guide to effective marketing automation

Martech

I work with major retailers that earn at least 50% of their email revenue from automated emails like triggers, transactional emails and journey emails. Consider two popular transactional emails in retail ecommerce: the order confirmation and the shipping confirmation. The design also must scale up for large orders.