Salesforce

AUGUST 8, 2024

In fact, 73% of customers expect better personalization as technology advances. The Einstein Trust Layer, part of Salesforce Marketing Cloud, is the security architecture built into the Salesforce platform that helps companies safely use generative AI solutions. EXAMPLE: Your company sells outdoor adventure gear online.

Click Through Rate 111

Click Through Rate A/B testing E-commerce Campaign 111

Veloxy

NOVEMBER 30, 2023

This includes having up-to-date info about what they’re selling and being equipped with technology that aids their sales pitches. On the other hand, inside sales teams leverage technology-driven solutions. This allows them to focus more on selling and less on administrative tasks.

Objectives and Key Results 279

Objectives and Key Results Territory Inside sales Cross-sell 279

Sales Hacker

JANUARY 7, 2025

One of my questions right away was just, you made this transition, at least at Aircall, from APAC and running that to now overseeing you know global what are some of the differences between selling in apac and selling in in north america hmm. On how those customers are buying, who are the trust advisors?

GTM 118

GTM Sell Customers Cold Call 118

Sales Pop!

JANUARY 6, 2022

Top Contributor, Brian Sullivan is an enterprise selling expert, best-selling author, and Chief Sales Strategist at System Soft Technologies. Additionally, technology buying is becoming more consumer-like, with buyers doing online research, reading reviews and watching video cookies. In addition to being a SalesPOP!

Sell 236

Sell Cross-sell Niche Growth 236

Veloxy

JUNE 21, 2022

Before the pandemic, Salesforce found that most customers were demanding a team selling approach to satisfying their needs. Fast forward to today’s post-pandemic business world, and our research shows that sales teams are starting to put the customer experience first—and team (or collaborative) selling is an integral part of that sales plan.

Sell 189

Sell Inside sales Sports Cross-sell 189

Highspot

JANUARY 23, 2025

Yet, a rapidly changing landscape of technologies and buyer expectations can outpace professional development and overwhelm even seasoned professionals. McKinsey notes that as intelligent machines take over more physical, repetitive, and basic cognitive tasks, sales reps will need social, emotional, and technological skills to stand out.

Objectives and Key Results 52

Objectives and Key Results Negotiate Cross-sell Pitch 52

Veloxy

MARCH 23, 2023

We’re living in an era where sales has the richest technology stack and set of professional capabilities than ever before. This includes the number of salespeople on your team, the tools and technology they have access to, and the support they receive from other departments such as marketing or customer service.

Quota 246

Quota Profit margin Non-Profits Teamwork 246

Heinz Marketing

MARCH 9, 2021

The key to a good sales enablement strategy is knowing how to use the same people, products, and services, and aiding them to customize their selling approach to a targeted audience. Since people are naturally drawn towards the newest technologies, VR is the next way to capture customers’ attention. Cost reduction sells itself.

Teamwork 138

Teamwork Cross-sell Technology Technology 138

Partners in Excellence

APRIL 28, 2021

I was involved in a fascinating Clubhouse discussion on the future of selling. As we see more organizations move to permanent work from home or other more flexible workplaces, how we want to sell/engage becomes less important than the pragmatic, how does the customer want to engage. How do we regain their trust/confidence?

Sell 133

Sell Cross-sell Up-sell Technology 133

Martech

JUNE 12, 2024

First, utilize the same martech tools used to identify prospects to upsell, cross-sell and retention opportunities. Build upsell and cross-sell journey maps for key customer segments using scoring techniques and tools used for qualifying leads. Are there certain products or services they need?

Customers 116

Customers Cross-sell Education Account management 116

Martech

MAY 5, 2022

Implement personalized cross-sell campaigns. “Cross-selling increases revenue and helps reduce churn,” Naves said. ” “You want to connect with your customers in a trusted, real-time way,” she added. Click here to download! “This is your opportunity to hyper-personalize.”

Customers 121

Customers Cross-sell Gaming Up-sell 121

Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Service 105

Service Growth Cross-sell Appointment 105

Sales Hacker

AUGUST 11, 2021

Selling is about trust. Building trust means understanding your buyer’s business, empathizing with their challenges, and educating them on where you can help. When you’re chasing massive Fortune 500 companies, it’s tough to truly build trust over a video call. We found it in referral selling. That’s another story.

Referrals 130

Referrals Sell Cross-sell Trust 130

Sales Pop!

JANUARY 5, 2023

And much of journalism, a field that once had a great deal of meaning, seems to have wholly lost its search for objective truth in the quest to sell advertising. As Frederic Bastiat stated, “When goods don’t cross borders, soldiers will.” Loyalty and honesty are other aspects, so a prospect knows they can trust the salesperson.

Pipeline 190

Pipeline CRM Intrinsic Networking 190

ConversionXL

OCTOBER 7, 2022

Industry Average CAC Travel $7 Retail $10 Consumer goods $22 Manufacturing $83 Transportation $98 Marketing agency $141 Financial $175 Technology (Hardware) $182 Real estate $213 Banking/Insurance $303 Telecom $315 Technology (Software) $395. Can you lower costs by removing steps to market or sell your product (e.g.,

Cross-sell 22

Cross-sell Customers Referrals Drivers/motivators 22

Martech

OCTOBER 23, 2023

Antonio Rangel, a California Institute of Technology economist, testified that Google’s defaults discourage users from switching, saying switching to a different search engine is not easy. When Google’s lawyer cross-examined Dijk, he was asked why he called a question “stupid and condescending” during his deposition.

Trust 90

Trust Objectives and Key Results Engineering Negotiate 90

SaaStr

FEBRUARY 25, 2020

The first step to sales tax compliance is knowing if what you sell is even taxable. For example, you can establish “economic nexus” in a state simply by crossing a dollar threshold of sales in a state, or by making a small number of sales (usually around 200) in a state per year. Understand your sales tax responsibilities.

Technology 78

Technology Technology Growth Cross-sell 78

A Sales Guy

FEBRUARY 24, 2015

Top 3 Mistakes in Selling to Inbound Leads. With fingers crossed, cold callers deliver a well crafter elevator pitch and hope it resonates with the recipient on the other end of the line before they hang up. With every question, you are building trust. This post does a great job of breakin’ it down. It is a great trend.

Sell 126

Sell Pitch Cross-sell Cold Call 126

Salesforce

FEBRUARY 19, 2025

A world where technology can help provide real-time order updates to both your teams and your customers is a lot closer than you might realize, however. Strained customer relationships often result, as delays and ambiguities in order status can foster dissatisfaction and erode trust.

Manufacturing 59

Manufacturing Cross-sell Represent Inside sales 59

Veloxy

OCTOBER 29, 2021

This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. Salesforce’s state of sales report shows that sales leaders expect their AI adoption to grow faster than any other sales related technology. How is AI Changing Sales?

Sales 223

Sales Non-Profits CRM Pipeline 223

PandaDoc

MARCH 25, 2025

If youre selling a cup of coffee, the options are relatively simple. Identifying upsell and cross-sell opportunities to drive continued revenue growth. No matter how long it takes, you need to maintain the prospects interest and trust, which is honestly hard. The sales process varies greatly depending on the purchase.

Objectives and Key Results 52

Objectives and Key Results Contract Legal Sales 52

Martech

FEBRUARY 13, 2024

Developing your alignment roadmap The following steps will help you create a plan to align your marketing technology with your main business goals. For example, if you’re in the healthcare industry, focus on privacy and personalized patient engagement technologies. If it worked once, it can work again.

Objectives and Key Results 110

Objectives and Key Results Cross-sell Strategize Retail 110

Salesforce

NOVEMBER 18, 2024

Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance and customer trust. And you don’t have to build this by yourself. And you don’t have to build this by yourself.

Service 52

Service Non-Profits Territory Trust 52

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. Embrace sales technology and analytics Sales technology is among the biggest facilitators that help managers solve the biggest problems that come with outside sales. However, salespeople tend to miss the bigger picture.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Heinz Marketing

JUNE 23, 2023

From tiger teams to “marketing mischief” and AI, they explore hot takes and practical ways for contemporary marketing teams to approach change, trust, and complexity to drive success forward. We are a human-first business that not only sells to humans but is run by humans.

B2B 97

B2B GTM Cross-sell Trust 97

Sales Hacker

DECEMBER 14, 2022

Selling has historically been an inefficient activity. Salespeople typically didn’t get any guidance beyond “sell, sell, sell.” Because of that, buyers are expecting salespeople to be experts and trusted advisors in their fields. Don’t sell excitement — sell techniques. Why sales enablement matters.

Meeting 122

Meeting Cross-sell Technique Education 122

Salesforce

DECEMBER 8, 2022

Sales reps spend only 28% of their week selling, down from 34% in 2018. Sellers want to sell, but they spend more than two-thirds of their time distracted by record keeping, broken processes, tool management, and tasks like data entry and lead management. 81% of sales representatives say team selling helps them close deals.

Cross-sell 98

Cross-sell Gambling Quota Sales 98

Pointclear

APRIL 3, 2014

Toss the technology. But while technology has forever altered our sales processes, it won’t save our sales careers. Technology provides us with many great tools, but it is the person behind the LinkedIn profile , all the fancy gadgets, and high-tech presentations who actually makes the sale. Relationships rule in sales.

Cold Call 100

Cold Call Referrals Cross-sell Technology 100

Sales Hacker

OCTOBER 2, 2020

A Sales Engagement platform is a technology platform that brings sales (and often customer success) activities under a single roof, allowing sales professionals to efficiently and effectively focus on selling. 10% of companies that have reduced headcount have reinvested the savings into new sales technologies.

Objectives and Key Results 139

Objectives and Key Results Sales Cross-sell Technology 139

Martech

MARCH 10, 2022

As a result, many businesses are trying to reinvent themselves, adapt to new business models and technologies, adhere to new consumer expectations, and keep pace with their competitors. Targeting WITHOUT personas puts more onus on the prospect to decipher your offering and complicates the customer experience, eroding confidence and trust.

E-commerce 107

E-commerce Growth Cross-sell Objectives and Key Results 107

Highspot

FEBRUARY 20, 2025

Does that inspire trust? Product training is a structured learning process that helps team members understand, communicate, and sell a product. That trust grows as reps use their in-depth understanding to suggest relevant features and benefits, helping buyers make informed decisions. Probably not. What is Product Training?

Product 52

Product GTM Objectives and Key Results Cross-sell 52

Salesforce

JUNE 8, 2022

According to the Occupational Safety and Health Administration (OSHA) , companies that prioritize safety build trust with customers. Over the last few years, technology has had to evolve rapidly to meet the growing demands of our changing society. Work plans provide an opportunity to generate revenue with upselling or cross-selling.

Service 98

Service Cross-sell Appointment Electricity 98

Highspot

NOVEMBER 24, 2024

It’s typically a cross-functional initiative between sales and marketing. At its core, sales training teaches sales reps how to sell, imparting essential skills and techniques for engaging customers. On the flip side, sales enablement provides the tools to sell better. What Does Sales Enablement Training Include?

Pitch 52

Pitch Sales Technique Cross-sell 52

Veloxy

SEPTEMBER 8, 2022

But, as you know, the insane number of variables and non-selling activities in your sales process makes it nearly impossible to start improving sales velocity. Customers love buying from people they like and trust. CRM adoption and doubling selling time are the most popular starting points for our clients.

Cross-sell 130

Cross-sell Sales Quota Contact 130

Veloxy

FEBRUARY 22, 2023

This complete guide will explore the importance of field sales, the roles and responsibilities of representatives and managers, challenges they face, tools and technology available to them, job market information, necessary qualifications and skills, salary ranges, and training and development opportunities. Schedule your free workshop NOW!

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Salesforce

JULY 18, 2022

Affording expenses for a contact center, such as technology licenses and agent salaries, can be challenging for any business. Digital leaders are at the forefront, with 49% of leaders selling through their customer service centers compared to 40% of laggards. Learn to build trust and brand loyalty through solid digital strategies.

Contact 97

Contact E-commerce Cross-sell Manufacturing 97

Highspot

MAY 3, 2024

The goal is to simplify the complexities of today’s selling environment and create a smoother experience for buyers and sellers. The current selling environment for new business and within your existing customer base is more complex, and intense, than any time in the past decade. Why Do You Need Revenue Enablement?

Cross-sell 93

Cross-sell Technology Technology GTM 93