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What Is an AI Agent For Small Business? 

Salesforce

But the right technology, like an artificial intelligence (AI) assistant, or agent, for small business, can make a world of difference. Imagine having a digital partner that keeps your tasks on track, boosts your customer service, and makes daily operations smoother. Owning a small or medium-sized business (SMB) is no small feat.

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5 Myths About Autonomous Agents

Salesforce

It’s understandable to be confused about new and revolutionary technologies like autonomous agents. These are legitimate questions, and as with any new technology, there are some misconceptions floating around that might cloud your understanding of its potential. Will they really deliver value? What can and can’t they do?

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How AI Relationship Intelligence Boosts Medical Sales

Salesforce

Building strong relationships is the key to successful sales. In the healthcare and life sciences industries, those relationships have traditionally developed in person. Visits to a doctor’s office to hand out drug samples are more limited, as are “lunch and learn” sessions to explain the latest technology to staff.

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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

Let’s look at how proactive customer service can set yourself apart from the competition and build strong lasting connections with your customers. What you’ll learn: What is proactive customer service? What are the key benefits of proactive customer service?

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What is an AI Copilot?

Salesforce

Take all of the generative AI technology you’ve come to know and love in apps like ChatGPT, Bard, and Einstein. Before the world of AI copilots, you’d first scan the client’s customer relationship management (CRM) record to check for any dietary preferences. Here’s the difference between now and then.

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What Is Business Development?

The 5% Institute

Business development professionals work closely with the sales team to develop effective strategies that address customer needs, address pain points, and create compelling value propositions. Customer Relationship Management (CRM) Maintaining strong relationships with customers is crucial for long-term success.

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4 Things You Can Do Now To Improve Your Territory Management

Salesforce

Start learning +100 points Module Learn Territory Management Best Practices Sales territory management best practices Below are the best practices to help you continually improve your territory management, using a foundation of seller feedback, data, and technology. Let’s take a look.