Remove Customer Relationship Management Remove Idaho Remove Up-sell
article thumbnail

Selling Semantics

Adaptive Business Services

Let’s start with CRM (acronym), Customer Relationship Management. We used to call them Contact Managers, but should we really be managing our contacts? No, we should be managing our relationships. . Apparently managing is now a bad word. Pointy-haired boss … “Sign me up!”. Idaho joke.

Sell 77
article thumbnail

An Essential Guide to Using the MEDDIC Sales Framework

Salesforce

A lead’s criteria may not neatly line up with what you consider the product’s main selling point. Their decision criteria may include how well the product integrates with their current tech stack, whether it’s easy to use without training, or what ongoing customer support looks like.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What Are Sales Channels? (and How to Pick the Best Ones)

Salesforce

According to the Salesforce State of Sales report, organizations use an average of 10 channels to sell to customers. That’s a lot of channels for sales teams to manage in an ever-changing landscape of business. Sales channels stand as the conduits that connect companies to their customers.

article thumbnail

How to Supercharge Your Sales Velocity for Quicker Wins

Salesforce

And analyzing how quickly customers move through the sales pipeline — or where they stall — can identify things that are working well and areas that need improvement. Below, we explore how to track sales velocity and rev up your sales team’s productivity for faster conversions. Sign up now Thanks, you’re subscribed!

article thumbnail

How to Win More Customers with Conversation Intelligence

Salesforce

Probably a lot, since sales reps spend 70% of their week on non-selling tasks, according to the Salesforce State of Sales Report. With that in hand, the sales rep can reference specific call details for personalized customer follow-up communications. Sign up now Thanks, you’re subscribed!

article thumbnail

How to Create Sales Presentations That Close Deals, According to an Expert

Salesforce

It can also serve as an opportunity to upsell or cross-sell. They’re typically given by sales reps, sales managers, account executives, or solutions consultants during the middle and later stages of the sales cycle after a lead has been qualified. Supporting data: Back up your assertions.

article thumbnail

Top 10 Sales Incentives That Actually Work

Salesforce

Showing up to work is one thing; bringing genuine enthusiasm to the job is another. Sales incentives can be a valuable tool to get your team fired up, but they’re not one size fits all. But you can also shake up your incentive program by adding more creative ideas to the mix. Here are some to consider: 1.