Salesforce

MAY 20, 2024

When the WNBA’s Indiana Fever selected a college basketball phenom with the first pick in this year’s player draft, fan interest surged. To do this with such a rapidly increasing fan base, the Fever use trusted artificial intelligence (AI) in their customer relationship management (CRM) platform to connect with fans and keep data secure.

Gaming 102

Gaming Sports Teamwork CRM 102

Salesforce

APRIL 2, 2025

To understand how customers really feel about your product or service, delve deeper with these metrics: Net promoter score (NPS): Measures how likely customers are to recommend your product or service to others. Customer satisfaction score (CSAT): Measures how satisfied customers are with your products or services.

Product 75

Product Territory Sales Price 75

Salesforce

FEBRUARY 3, 2025

Account A business, customer, lead, or prospect a company engages with to sell products or services to. Today, all interactions, contact details, preferred services, and transaction histories are stored in customer relationship management platforms (CRMs).

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Salesforce

MARCH 3, 2025

Step 1: Take in requests The Deal Desk process starts with sales reps submitting requests, usually through sales technology such as a Customer Relationship Management (CRM) or Configure, Price, Quote (CPQ) system. Measure performance KPIs need to reflect that the value of Deal Desks is a two-way street.

Legal 59

Legal Contract Finance Non-Profits 59