Salesforce

AUGUST 4, 2021

A chatbot (derived from “chat robot”) is a computer program that simulates human conversation, either via voice or text communication.Organizations use chatbots to engage with customers alongside the classic customer service channels of phone, email, and social media. What is a chatbot? How do chatbots work?

Customers 98

Customers Appointment Service Technology 98

Salesforce

JANUARY 9, 2025

Organizations are increasingly turning to technology to automate repetitive tasks, such as follow-up emails and scheduling meetings, with automating workflows ranking in the top five of IT leaders’ data priorities , according to the Salesforce State of Data Analytics Report.

Closing 98

Closing Represent Territory Lead generation 98

Salesforce

SEPTEMBER 16, 2024

The switch is usually transformative, requiring processes and technology across the organization to shift or be redesigned. Another strategy for managing the issues with usage-based pricing is to consider a hybrid model. Learn how Revenue Cloud can help. However, not all tools handle all pricing structures effectively.

Price 52

Price Electricity E-commerce Finance 52

Salesforce

FEBRUARY 3, 2025

Account A business, customer, lead, or prospect a company engages with to sell products or services to. Today, all interactions, contact details, preferred services, and transaction histories are stored in customer relationship management platforms (CRMs). Back to top ) Get the latest articles in your inbox.

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Salesforce

OCTOBER 8, 2024

It hires a partner with existing customer relationships in the market and uses a partner revenue model that allows it to achieve its financial goal while reaching more customers and increasing market penetration. Then, after noticing customer demand for wholesale buying options, you can add that channel.

Territory 87

Territory E-commerce Profit margin Sales 87

Salesforce

OCTOBER 16, 2024

One of the ways teams are leveraging AI is with conversation intelligence, which benefits sales by: Providing better attention to customers: Conversation intelligence allows a sales rep to focus on actively listening and interacting with a customer instead of note-taking during a sales call.

Conversion 59

Conversion Customers Territory CRM 59

Salesforce

SEPTEMBER 25, 2024

But the right technology can make incentive compensation management much easier and give employees the peace of mind that they’re getting the incentives they’ve earned. Manage exceptions, fringe benefits, varied commission types, and more.

Commission 95

Commission Drivers/motivators Territory Sales 95