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HubSpot experts share tips for successful CRM implementations

Martech

A new customer relationship management (CRM) platform is a big change for any organization, as well as for the people tasked with using the new system. HubSpot offers resources and personnel to help guide the process and provide support. Additionally, the HubSpot CRM is designed for a quick installation and fast time to value.

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Top 5 Trends Shaping Small Businesses

Salesforce

We surveyed 3,350 small business leaders worldwide to learn insights on technology, AI, and the future of business. The Sixth Edition Small and Medium Business Trends Report results were very clear — technology is advancing rapidly. This shows that keeping customers happy and upgrading your tools with AI is key to growth.

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13 Strategies to Shorten Your Sales Cycle

Veloxy

Slow to respond or vague messaging can alienate potential customers. Also review what technology and tools your team employs. Aggregate lead data with customer relationship management (CRM) tools like Salesforce. It also keeps the solution fluid and ensures thatit meets your current business requirements.

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CDPs, their close kin and how to choose between them

Martech

Having said that, excluding solutions from consideration because they don’t meet the definition of a CDP is not wise. The result is a persistent, unified customer database that shares data with other marketing technology systems.” Is your focus on customer interactions or customer data?

Closing 68
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3 Ways AI Agents Bridge the Gap Between Remote and In-Office Workers

Salesforce

Agents can automate many tasks including scheduling meetings, generating summaries, writing emails, doing research, and analyzing data. Agents help manage project workflows Your team works in three different countries, but that doesn’t mean you can’t work cohesively.

CRM 100
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HubSpot to acquire conversational intelligence platform Frame AI

Martech

Frame AIs conversational intelligence allows marketers to pull insights from unstructured data in emails, calls, meetings and other communications. Its conversational intelligence comes from development in natural language processing (NLP) and machine learning technologies. Charles and Brandon Reiss.

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Autonomous vs Assistive Agents: Which is Right for Your Small Business?

Salesforce

90% of SMB owners are already using AI to automate customer interactions. Technology is becoming more innovative with every passing day. One of the most exciting developments in technology is the rise of autonomous and assistive agents. They work alongside users to facilitate decision-making and manage tasks.