Hubspot

JULY 21, 2011

In turn, this will lower the reliance on referrals and repeat business, which is often hard to predict and grow. By only performing niche services like website design or social media marketing, these agencies mostly acquire projects rather than retainers, leaving clients to rely on them for only a brief time.

Lead generation 72

Lead generation Niche Customer Relationship Management Repeat business 72

Salesforce

DECEMBER 5, 2023

Solution selling, on the other hand, uses active listening to uncover what a customer’s problems are, then offers recommendations that address those problems. It’s very consultative, and can lead to a long-term relationship and repeat business. Why is solution selling important?

Sell 94

Sell Pharmaceutical Manufacturing Consult 94

The 5% Institute

MAY 24, 2023

Customer relationship management (CRM) systems, automation tools, and analytics software enable businesses to streamline sales operations, track customer interactions, and make data-driven decisions. Satisfied customers are more likely to become repeat buyers and advocates for the brand.

Objectives and Key Results 52

Objectives and Key Results Objection handling Technique Repeat business 52