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Generative CRM — Here’s What It’ll Mean For Your Business

Salesforce

Now imagine your customer relationship management (CRM) platform doing all this in seconds, so you can fine-tune that email and send it sooner. This is the promise of generative CRM, which will combine the power of generative artificial intelligence (AI) with your customer data to make your teams more productive.

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Introducing Sales Hacker’s New Community Leaders

Sales Hacker

Joe is an experienced Lead Development Manager with a long history in the information technology and services industry. Skilled in Coaching, Sales, Customer Relationship Management (CRM), Team Building, and Contact Centers. He now resides in a small community in Fulshear, Texas, a suburb of Houston. Joe Latchaw.

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An Essential Guide to Using the MEDDIC Sales Framework

Salesforce

One lead may want to cut down on time-consuming tasks, while another is more concerned about increasing customer renewal numbers. Your sales pitch for each of these prospects should highlight different features and case studies to cater to their priorities. A good Customer Relationship Management (CRM) tool is crucial here.

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70 Words That Win: Sales Terms Every Rep Should Know

Salesforce

Account A business, customer, lead, or prospect a company engages with to sell products or services to. Today, all interactions, contact details, preferred services, and transaction histories are stored in customer relationship management platforms (CRMs). ” Positions the rep as a partner, not a nuisance 2.

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How to Create Sales Presentations That Close Deals, According to an Expert

Salesforce

Sales presentations differ from sales pitches , which are usually shorter and focus on a specific aspect of your prospect’s needs. They’re typically given by sales reps, sales managers, account executives, or solutions consultants during the middle and later stages of the sales cycle after a lead has been qualified.

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How to Succeed as a Territory Sales Manager

Salesforce

Territory sales managers are typically focused on a few large, high-priority accounts. Consequently, they spend a lot of time talking with potential and existing customers. Back to top ) How to become a territory sales manager To become a territory sales manager, you need a track record of closing sales.

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How to Increase Sales Effectively: Expert Strategies for 2025

Salesforce

Tools like Agentforce provide personalized sales role-plays that help reps refine their pitching, objection handling, and negotiation skills. They’re wary of big promises and sales pitches, often delaying decisions as they evaluate options across multiple channels. A 2024 Pew Research Cente r study found that 58% of U.S.