The 5% Institute

JUNE 19, 2023

Sales is focused on closing deals, while selling is about building relationships. Sales is outcome-driven, while selling emphasizes the customer’s needs and satisfaction. Sales is a subset of selling, representing the final stage of the selling process. How can technology enhance sales and selling?

Sell 52

Sell Objectives and Key Results Technique Customer Relationship Management 52

Sales Pop!

FEBRUARY 23, 2024

Pre-sales engagement: Salespeople can influence customer perception from the very first interaction. By being well-informed and empathetic, they can build trust and lay the groundwork for ongoing customer relationships. Post-sales support: The role of sales doesn’t end with the closing of a deal.

Service 59

Service Customers CRM Campaign 59

The 5% Institute

JUNE 7, 2023

In today’s digital age, where online transactions and virtual interactions are becoming increasingly common, the value of in-person sales cannot be overstated. In this article, we will explore the benefits of in-person sales, strategies for success, the role of technology, challenges, and solutions in the field.

Represent 52

Represent Technique Sales Objection handling 52

Highspot

NOVEMBER 9, 2023

This allows sales professionals to present the latest information and updates to prospects. Needs Assessment Interactive Presentations: Sales representatives can utilize interactive presentations and tools within the digital sales room to help prospects assess their needs and explore potential solutions.

Objectives and Key Results 59

Objectives and Key Results Objection handling Teamwork Sales 59

The 5% Institute

JUNE 8, 2023

It involves a series of steps designed to identify, engage, and convert potential buyers into paying customers. A well-defined sales process acts as a roadmap for sales representatives, guiding them through each stage of the customer journey and enabling them to make informed decisions at every step.

Process 52

Process Objectives and Key Results Represent Sales 52

Highspot

OCTOBER 11, 2023

Recruitment and Training Building a competent, successful sales team is crucial. Managers are involved in recruiting, sales coaching and training, and onboarding new sales representatives. Sales Forecasting Accurate sales forecasting and pipeline management helps in resource allocation and planning.

Objectives and Key Results 59

Objectives and Key Results Quota Technique Drivers/motivators 59

SalesHandy

JULY 12, 2021

Olark is a live chat tool with in-depth analytics and customer data that helps you understand every online interaction. This live chat support can be integrated with Help Desk, eCommerce, and Customer Relationship Management (CRM) platforms. Source: Pipedrive.

Price 98

Price CRM Customer Relationship Management Growth 98