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Mike Nager: Yes, I went to school for an engineering degree. As a result, I’m an electricalengineer by degree. I was typically in a customer-facing position, such as applications engineering, sales, or product marketing. We should pitch it to someone in Hollywood. However, they can’t go out as much.
It’s able to establish itself as a source of information, rather than a domineering force, and uses the platform for its own version of customer service. Don’t be afraid to use Twitter for customer service -- your followers expect it. Give props to your customers, followers, or volunteers -- they’ll notice, and often reciprocate.
Once I got out of college and got into the working world, I graduated as an engineer. I went to work at NASA, for a NASA subcontractor as an electricalengineer. What that has meant over the years is that we’ve been able to take a different approach than our competitors do to the relationship with the customer.
He is proud to have helped marquee customers over the years, including Amazon, AT&T, DISH, and Disney. He holds a BSc in electricalengineering and an executive MBA from the University of Leicester. Because we want to help our customers. I’m just there to help the customers. The money is secondary.
I studied electricalengineering. I went out and interviewed companies that I thought could be their customers. Ryan Carlson: And those things only matter if you can turn them into paying customers. And ultimately, and this is probably the most important part, pulling the customers into this discussion.
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