Sales Hacker

JUNE 30, 2020

If you missed episode 115, check it out here: Improving Customer Experience: Your Magic Key to Success with Leah Chaney. Habits that create high-impact behaviors [17:25]. The lowdown on high-impact habit virtual masterclasses [35:08]. What’s the most important habit? Subscribe to the Sales Hacker Podcast.

High impact 87

High impact Meeting Drivers/motivators Conversion 87

Partners in Excellence

MAY 22, 2022

What if we applied the principles of high impact, value creating selling to our work with our own people? What if we started applying the principles we leverage to create differential advantage, customer experience which drive retention, renewal, and growing our customers to our people. Now think about these issues.

Customers 131

Customers High impact Consult Process 131

Partners in Excellence

NOVEMBER 21, 2024

It was with an entrepreneur doing fascinating things in leveraging AI, data, analytics to help his customers. He had a number customers, including some thought leaders and opinion shapers in his markets. It was clear that what he did had a very high impact on his customers. We use words around what our products do.

Customers 48

Customers CRM High impact Pitch 48

Partners in Excellence

APRIL 19, 2022

Since my earliest days of selling, I have been taught, to create real value and differentiation, I have to know more than my customers. As a result, I’ve always done a lot of research into both my customers and target customers. I could hold my own in any conversation, at any level within my banking customers.

Customers 106

Customers High impact Prospecting Conversion 106

Partners in Excellence

OCTOBER 2, 2024

It is through these meeting, whether F2F, virtual, phone, that we engage our customers, helping them navigate their buying/problem solving process. Or what if, through conducting high impact meetings, we reduce the number of meetings we need to win deals? When we look at the customer side of this.

Meeting 123

Meeting High impact Quota Start-ups 123

Partners in Excellence

JULY 27, 2022

“How do we get customers to respond, how do we get meetings with customers?” OK, here it is: We will be able to get the majority of customers to respond and meet with us, if we do this one thing: For every meeting we pay them $1000 for the meeting. That’s it, pay our customers for their time.

Meeting 100

Meeting Customers Price Up-sell 100

Partners in Excellence

SEPTEMBER 21, 2021

Coaching is one of the most important things in driving high impact performance improvement with our people. Now let’s shift gears a little, let’s think about our customers and their development. And the majority of it is high quality information. Customers need help. Where does this break down?

Customers 59

Customers High impact Territory Pitch 59

Partners in Excellence

NOVEMBER 29, 2023

I’ve noticed a huge gap in how we equip and train our sellers, how we help them engage our customers in high impact conversations that focus on them and their problems, not pitching our projects. ” And more recently, with new customer research and AI tools, the gap has become even greater.

High impact 124

High impact Pitch Conversion Prospecting 124

Hubspot

FEBRUARY 25, 2014

We follow the paths of marketers who have tackled the same customer acquisition challenges before us. Here are three critical marketing distribution channels that you can tap into today: 1) Your Existing Customers. But what about your existing customers? When you meet prospective customers, tell them about your blog.

High impact 78

High impact Sports Follow-up Strategize 78

Partners in Excellence

OCTOBER 6, 2022

We were talking about the inability for sellers to connect and communicate, in meaningful ways, with customers. Customers speak the language of their business. There are things critical to them, their industries, markets, and customers. And the customer, like us, may nod their heads, acknowledging the words we have said.

Conversion 86

Conversion Customers Construction Drivers/motivators 86

Partners in Excellence

SEPTEMBER 18, 2024

Despite YoY plummeting win rates, based on my feeds, the biggest challenge facing sellers is not winning, but seems to be prospecting, engaging customers in conversations, hopefully finding and qualifying new opportunities. They have a deeper understanding of the things these people care about and the problems/challenges that impact them.

Prospecting 116

Prospecting High impact Represent Conversion 116

Salesforce

OCTOBER 11, 2022

Utilities can use this change to build trusted relationships and collaborate with customers on decarbonization efforts. No longer just a one-way relationship, the new utility-customer partnership helps us work together toward a more resilient grid and makes utilities more valuable than ever. Transform your customer relationship.

Electricity 98

Electricity Customers Drivers/motivators Manufacturing 98

Salesforce

MAY 31, 2023

Regardless of industry or what you’re selling, delighting your customers is key to your success — where trust, personalization, and seamless interactions intersect. But pleasing your customers isn’t just about meeting their needs — you need to be one step ahead. But making customers happy is often easier said than done.

Government 98

Government Customers Trust Service 98

Salesforce

MARCH 3, 2022

His company, BioDapt , makes high-performance lower limb prosthetic components that enable amputees to participate in high impact sports like snocross, motocross, and snowboarding. And now they’re using Salesforce’s Customer 360 to dial up the wow. It’s all very customized and unique for each application.”.

Angle 98

Angle Customers Sports Gaming 98

Martech

NOVEMBER 1, 2024

Whether your focus is revenue growth, customer acquisition, improving customer satisfaction or operational efficiency, these goals should inform your AI marketing efforts. Identify high-impact AI marketing use cases Where can AI help your marketing have the most significant impact on your business goals?

Objectives and Key Results 109

Objectives and Key Results Click Through Rate High impact Drivers/motivators 109

Hubspot

APRIL 21, 2021

I care about customers. Whether they're your customers, my customers, or my customers' customers, I want every one of them to have a good experience every time they pick up the phone to call a business, open a marketing email, or visit a website. They're the people who set every customer-facing team up for success.

Customers 101

Customers Launch Growth Start-ups 101

Partners in Excellence

JUNE 10, 2024

Recently, in speaking with a colleague, he was showing me a series of AI prompts to help sellers do deep research on customers, their markets, issues, and so forth. often, takes time away from higher return efforts like meeting with customers, working with our people. How do we engage this CFO in a high impact two way conversation?

High impact 129

High impact Healthcare Manufacturing Follow-up 129

Partners in Excellence

DECEMBER 2, 2024

Whether they are organizations you admire, competitors, customers, suppliers, or organizations you have worked for. Effective communicators: Ability to connect with everyone they work with in high impact ways. Value listening more than talking, driving high impact collaborative conversations.

High impact 62

High impact Quota Growth Strategize 62

Martech

JULY 26, 2024

An optimized website is key for customer engagement and retention, impacting every phase of the customer journey. Here’s why a strong digital presence is indispensable: Strategic engagement : A website that strategically engages visitors with personalized experiences enhances customer loyalty and drives conversions.

Strategize 114

Strategize User Experience High impact Construction 114

Search Engine Land

SEPTEMBER 17, 2024

Meta introduced a suite of new advertising tools and formats ahead of the holiday season, aiming to help businesses capture sales by reaching customers with more personalized and timely messages. Key details.

Retail 89

Retail High impact Campaign Promote 89

Heinz Marketing

NOVEMBER 7, 2024

Reassess Your Ideal Customer Profile (ICP) and Target Accounts 2025 will be about precision, not scale. Begin by revisiting your Ideal Customer Profile (ICP). Sales, marketing, and customer success teams should work from a unified playbook and metrics from day one. This lets your team focus on high-impact, personal engagements.

Go To Market 59

Go To Market Negotiate High impact Territory 59

Partners in Excellence

JULY 26, 2024

But let’s move on to our meetings with our customers. Reflect, now, on your meetings with your customers. Our sales calls and meetings should focus on creating high impact two way, collaborative conversations. Too often, we focus on ourselves, our goals, and what we need to tell our customers.

Conversion 116

Conversion Meeting High impact Pitch 116

Cerebral Selling

AUGUST 30, 2022

When it comes to running high-impact sales discovery, one of the areas so many reps struggle with is asking engaging discovery questions that customers actually want to answer! You ask your customer to finish this sentence: “I could [INSERT GOAL] in [INSERT TIME HORIZON] if __.”. deliver better customer service”.

High impact 245

High impact Up-sell Networking Sell 245

Sales Hacker

NOVEMBER 18, 2020

There is, in my opinion, one exception to this: the hard-and-fast rule to focus on your customer. According to a survey by Salesforce last year , the top 20% of sales teams last year are almost 3x more likely to say they have been focusing on personalizing customer interactions. What’s the financial impact?

Process 127

Process Customers Prospecting Sales 127

Partners in Excellence

AUGUST 26, 2024

.” We contrasted what we see in too many demand gen and prospecting programs, with what we have seen that drives higher quality customer engagement. If we hit the customer at the right moment, they might say “Let’s talk… ,” but we know how increasingly rare that is. How are you addressing this?”

Growth 117

Growth High impact Trust Conversion 117

Cerebral Selling

OCTOBER 7, 2024

Not surprisingly then, numerous experiments have been carried out in the realm of social psychology to determine how and why customers leave the tips they do. In one such experiment , researchers explored the impact of giving customers a gift at the end of a meal; a small candy along with their bill. No ask in return.

Pitch 130

Pitch Sports Up-sell Prospecting 130

Partners in Excellence

JULY 25, 2024

We have tools and technology that “equip” us for conversations with our customers. AI tools that enable us to do financial and other analyses on our customers. AI tools that can help us translate all of the above into things we should be talking about with our customers. Now, all of it is at our fingertips.

Conversion 77

Conversion High impact Technology Technology 77

Search Engine Land

AUGUST 20, 2024

What items would you place in the top left and right (high impact)? What items would you place on the bottom (low impact)? You should plan to examine all opportunities over a year or so, but focusing on high-impact items first will help you achieve faster SEO results. Quite the contrary.

High impact 91

High impact Clients Campaign Growth 91

Search Engine Land

MARCH 7, 2024

Marketers are leaving money on the table by focusing only on optimizing campaigns, not customer experiences. A campaign that leads to a customized/optimized landing page can dramatically impact overall campaign economics and customer engagement.

Drivers/motivators 81

Drivers/motivators High impact Campaign Engineering 81

Partners in Excellence

SEPTEMBER 21, 2023

Looking at prospecting and conducting sales calls–sellers are spending 33% of their time engaging with customers/prospects. For example customer meeting preparation, deal negotiation and closing are critical to getting the work done with customers. Stuff happens, both with our customers and within our own organizations.

Territory 87

Territory High impact Negotiate Meeting 87

Partners in Excellence

SEPTEMBER 28, 2023

As sellers, and as leaders, we are asking our customers and our people to invest their time in us. Rather than measuring activity or meetings, what if we started looking at high impact interactions? We did this years ago in our own engagement strategies by rethinking our customer meetings.

High impact 118

High impact Meeting Customers Closing 118

Partners in Excellence

APRIL 17, 2024

We are trying to get our customers to change from the current products or services they are using, to our products and services. We want the customer to change how they are approaching a certain function in their business–so they can buy our solutions. What about tools to help us and our customers manage the process?

High impact 120

High impact Service Conversion Growth 120

Martech

JUNE 1, 2022

In this context, it is critical to develop strategies to keep your audience engaged and further develop your customer base. High-impact audience development strategies. Think of audience development as a timeline that involves attracting customers to your brand and keeping them loyal to your business over time.

High impact 108

High impact Campaign Niche Repeat business 108

Partners in Excellence

NOVEMBER 5, 2024

We can reduce swelling admin time by 20%, we can increase revenue by $100M… ” The numbers can appear big, particularly in context of the investment the customer may have to make in our solutions. In the context of the issues they face, the impact is small. Unless we deeply understand our customers’ business.

Represent 86

Represent Up-sell High impact Gaming 86

Partners in Excellence

MAY 16, 2024

It’s focuses on exploiting any list we get, including “Dear occupant or current resident… ” And the act of cold calling is all about pitching a product, not understanding a customer. They may be working at a current customer, but a part of the organization you have never explored. It is alive and thriving.

Cold Call 118

Cold Call Technique High impact Pitch 118

SaaStr

DECEMBER 18, 2023

High-Impact Proven Use Cases with AI IBM has three high-impact, proven use cases for AI. Talent Customer Service App modernization Talent None of us can build a successful company without thinking about talent. If you’re not doing it today, your competitor definitely will be.

Gaming 99

Gaming Technology Technology Appointment 99

Partners in Excellence

JUNE 19, 2024

But I still had some skepticism, I’d always thought of the concept of high impact meetings. Meetings where we create value with the customer. Meetings where the customer reflects, “That was a good use of my time… ” At the feet of the guru, I discovered how wrong I was. ” I was kicking myself.

Sell 121

Sell High impact Meeting Up-sell 121