Martech

SEPTEMBER 11, 2024

Organizations often claim to be customer-centric. Many companies operate with rigid boundaries between the marketing, sales and customer success departments. This creates artificial barriers that negatively impact customer satisfaction and the company’s bottom line. UX/UI is in charge of making life easier for customers.

Cross-sell 108

Cross-sell Customers UX A/B testing 108

Hubspot

NOVEMBER 12, 2024

Every once in a while, the conversation with a prospect is going to die down and never pick back up — but you don't have to take those fizzle-outs lying down. There are some strategies you can leverage to give yourself a fighting chance at re-engaging a prospect who seems like a lost cause. Let's see what they had to say!

Prospecting 81

Prospecting Contract Follow-up Pitch 81

Martech

MARCH 10, 2025

Only humans can provide the genuine interaction and empathy to build lasting customer relationships. While AI can help identify your ideal customers, you must go old school to nurture them. “AI is a magnificent tool,” said Kyle Tudor, head of sales at Perfection and Custom, at last fall’s MarTech Conference.

Customers 111

Customers A/B testing Click Through Rate Campaign 111

Sales Pop!

OCTOBER 30, 2024

Imagine your sales podcast could dynamically offer different versions of the same episode to distinct customer segments—for instance, content customized for potential clients in healthcare versus those in retail. This level of personalization makes your podcast an invaluable resource, increasing listener loyalty and engagement.

Objectives and Key Results 246

Objectives and Key Results Healthcare Education Sales 246

Sales Gravy

FEBRUARY 4, 2025

Ask Jeb: How to Sell When Your Customer Has to Sell First Welcome to another Ask Jeb segment on the Sales Gravy Podcast! Im Jeb Blountbestselling author of Fanatical Prospecting, Objections, Sales EQ, and INKED. When your customer finally wins their deal, theyll feel comfortable turning to a friendyoufor the solution they need.

Sell 80

Sell Customers Contract Construction 80

Iannarino

MARCH 6, 2023

To do this, the salesperson will need to contact potential customers over time, identifying and scheduling a first meeting with potential buyers. B2B salespeople need to create a pipeline of new opportunities to achieve their goals.

Prospecting 292

Prospecting Pipeline Contact B2B 292

Hubspot

OCTOBER 15, 2024

Sales is, in large part, the art of developing trust in a tight window — making credibility one of the most valuable assets you can have when engaging with prospects. To help you out on that front, we connected with some sales leaders for the strategies they leverage to establish themselves as credible, consultative resources for prospects.

Prospecting 74

Prospecting Trust Consult Pitch 74

Sales Pop!

NOVEMBER 8, 2024

In particular, the Philippines—a leader in outsourcing and customer service—has embraced AI technologies in its call centres, optimising efficiency while maintaining the crucial human touch. One of the primary benefits of AI in inbound sales is its ability to analyse vast amounts of customer data in real time.

Sales 233

Sales Technology Technology Conversion 233

Iannarino

JANUARY 5, 2023

The answer to the question “What is a good customer acquisition cost?” One company's cost to acquire a customer may be considered good for their business but awful for another company or another industry. will be different across companies.

Customers 278

Customers Prospecting 278

Hubspot

JULY 15, 2024

Here's a look at the “clear strategy” I use to ensure I get the most out of my LinkedIn prospecting efforts. Ingram's Tested, 10-Step Process for Nailing Prospecting on LinkedIn Your LinkedIn profile is your first digital impression, and you don‘t want to waste your shot with a lackluster profile. Pin down your ICP. Propose next steps.

Prospecting 78

Prospecting Process Real Estate Non-Profits 78

Sales Hacker

JANUARY 7, 2025

Because I think when you start having the signal that, I’ve got a product market fit, I’ve got organic traction, I can win, I can keep my customer. On how those customers are buying, who are the trust advisors? I like what you say about making sure the market is pulling you. Okay, let’s go on invest.

GTM 117

GTM Sell Customers Cold Call 117

Sales Pop!

MARCH 12, 2025

Prospects think they should be offered something of value before they commit; they should be educated, not just sold. The minute you focus on valuable opportunities such as courses, webinars, or interactive training, you build your brand as an authority and keep potential customers engaged. And why is it so?

Lead generation 130

Lead generation Process Education A/B testing 130

Veloxy

JANUARY 7, 2025

This is the foundation of your sales management, outlining the progression from prospect to customer. A sales cycle is the process your sales team goes through in order to close a sale with a customer. It traditionally has steps that include prospecting, engagement, qualification , presentation, objections and closing.

Objectives and Key Results 130

Objectives and Key Results Negotiate CRM Sales 130

Iannarino

DECEMBER 7, 2022

One of the worst things you might ask your prospective client in a first meeting is " What is your problem ?" or "What are your pain points?” Without realizing it, you have lowered your status in your client's eyes. Instead of showing up as an authority and expert, you are another in a long line of salespeople who don’t know much.

Conversion 252

Conversion Customers Clients Meeting 252

Sales Pop!

OCTOBER 24, 2024

So, hundreds of sales professionals from across the globe representing different verticals, roles and customer bases responded. Regarding the #1 tip, as you might guess, much focus on listening focused on how how doing it well dramatically increases your chances of learning, especially when the customer is talking.

Technique 238

Technique Represent Education Clients 238

Partners in Excellence

NOVEMBER 15, 2024

They know everything about how our solutions improve productivity, reduce costs, drive growth, improve customer satisfaction. So how are we to become relevant and interesting to prospects and customers? It’s all about getting the customers to ask the questions! How do we incite customers to ask the questions?

Pitch 127

Pitch Prospecting Presentation Growth 127

Partners in Excellence

JANUARY 13, 2025

” It turned out the problem the prospect CRO had was not focused on AI. I see virtually the same thing in all my feeds, in too many of the discussions, and in the majority of the prospecting outreaches inflicted on me. ” I get it, it’s something new to talk to prospects about, but is AI the core issue?

Sell 126

Sell Prospecting Technology Technology 126

Sales Pop!

DECEMBER 14, 2024

Focusing on customer service but ignoring customer care is a routine error in business that can badly affect future growth. A recent experience clearly defines each term and magnifies the vital nature of customer care. The customer service was excellent. Reexamine the physical and mental environment you provide.

Service 130

Service Growth Customers Trust 130

Martech

OCTOBER 21, 2024

Customer success is scrambling to find reference customers for panels. But this time, we tried something new: nine months out, we gathered every team — from field marketing and web to PR, community and customer success. Customer success mined quarterly business reviews (QBRs) for speakers. The result?

Strategize 112

Strategize Angle Territory Sports 112

Martech

JANUARY 8, 2025

Whether thats adding complexity to a simple process or frustrating customers with needless back and forth, friction is bad news for deal velocity. Tools like Calendly or HubSpots meeting scheduler let prospects see when youre available and book a time instantly. The easier prospects can book, the faster sales can move.

CRM 119

CRM Follow-up Sales Prospecting 119

Martech

SEPTEMBER 11, 2024

In interviews, the cynical side of me also picked up that perhaps prospects were requesting they end the conversation — but that might just be me. Prospects have a preference for certain content. The same can be said for buyers and customers. Events Content related to user events received considerable attention.

B2B 132

B2B Campaign Represent Presentation 132

SaaStr

FEBRUARY 24, 2025

The Market Reality: Integration is the New Must-Have Want to know what’s keeping your prospects from signing? Libby Stangle, Vice President of Customer Success, Prismatic Libby Stangle leads Prismatic’s customer success organization, where she’s pioneered new approaches to seamless sales-to-CS handoffs.

Customers 69

Customers Promote B2B Closing 69

Partners in Excellence

DECEMBER 9, 2024

Customers may be interested in learning more about our products, about issues we see happening, about how their competitors are addressing certain issue. Too many sellers fear having the right conversations with their prospects. They believe if they can keep these prospects talking, they will eventually get a deal. Why… ?”

Pipeline 117

Pipeline Prospecting Conversion Meeting 117

Martech

AUGUST 12, 2024

This month, the big news is all about improved data management, making customer interactions smoother and cutting down the time you spend on busy work. How it helps you This update allows marketers to engage in live, two-way conversations with customers, transforming SMS into a powerful relationship-building tool.

CRM 117

CRM Pipeline Contact Conversion 117

Veloxy

AUGUST 6, 2021

Round one of almost all sales pits you against a prospect in the ring by way of discovery call. Once a lead surrenders their contact info to your website, they’re officially entered into your sales funnel as prospects. That’s why the first call after connecting with a prospect is actually the most important action in the process.

Cold Call 328

Cold Call Pipeline Prospecting Follow-up 328

Salesforce

NOVEMBER 25, 2024

At Connections ’24 we announced that customers in the AMER region could access many of the features we were building out in Marketing Cloud Growth and Advanced Editions. In the Winter ’25 release, we are expanding new functionality in Account Engagement to all customers on Growth, Plus, Advanced, and Premium.

Cross-sell 64

Cross-sell Customers Territory Campaign 64

Sales Gravy

OCTOBER 15, 2024

For example, instead of fearing customer reactions based on past experiences, sellers should prioritize addressing concerns promptly, reducing anxiety and maintaining customer trust. Value-Based Selling: One of the major challenges in sales is convincing prospects to see beyond the initial costs and focus on the long-term benefits.

Sell 98

Sell Pipeline Lead generation Networking 98

Martech

OCTOBER 22, 2024

Lead scoring is crucial for tackling this challenge by ranking and assessing prospects’ readiness to buy. Incorporate engagement data for real-time insights Understanding engagement data is key to gauging a prospect’s interest and readiness to purchase. Consider tracking the following engagement data points.

Cross-sell 117

Cross-sell Lead generation GTM Territory 117

Veloxy

AUGUST 10, 2021

But not to worry, the additional free time will allow your employees to spend more time actually selling and connecting with prospects. The same goes for eliminating manual data entry which frees up precious sales time for customer engagement. This also ties with the ability of AI to provide meaningful customer information.

Process 328

Process Sales Technique Pipeline 328

Sales Gravy

OCTOBER 29, 2024

Results in prospecting don’t happen overnight; staying consistent over time is key to building a strong pipeline and generating lasting success. – The opening of a conversation is just as important as closing a deal, making daily prospecting essential for building new relationships.

Appointment 97

Appointment Negotiate Sales Represent 97