B2B Ecommerce Sites: What Works for B2B Buyers?
ConversionXL
MARCH 13, 2019
The fear of making a mistake with an unproven vendor can be a powerful motivator, even if the post-purchase rationalization ignores the impact of that emotion. B2B buyers from Gen X expected phone calls and handholding. B2B buyers may not fall victim to tactics like scarcity, but they’re not purely rational decision-makers.
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