Martech

OCTOBER 28, 2021

The UGC-for-e-commerce platform does report that shopping is happening earlier, perhaps signifying consumer concern about timely deliveries. There’s also likely to be a small increase in purchases of “experiential” gifts — concert and theater tickets, travel and personal services like massage — as restrictions lift.

E-commerce 117

E-commerce Repeat business Closing Service 117

Salesforce

OCTOBER 2, 2024

This can negatively affect customer service. And when you give associates immediate access to data, they can provide stellar service to loyal customers and unexpected assistance to first-time shoppers. It supports a variety of retail operations, from sales processing and customer service to inventory management and business analytics.

Retail 52

Retail E-commerce Promote Technology 52

Martech

OCTOBER 18, 2021

That’s because customers value the products and services that they buy from your brand. If they’re reaching out to you via chatbot for customer service, or walking into a store, they’re expecting that [consistency of experience]. For instance, one of your e-commerce customers has left some items in their cart.

Customers 110

Customers E-commerce Repeat business Networking 110

Sales Hacker

JUNE 3, 2021

B2C clients are buying a product or service directly from you, which in most cases is for their own use. retail stores selling children’s toys), or they’re using a service (e.g. accounting or legal services). B2B clients are purchasing your products to use in their manufacturing process (e.g. Can you use one CRM system for both?

B2C 106

B2C CRM B2B E-commerce 106

Salesforce

NOVEMBER 16, 2023

This means you are one step closer to targeting customers with similar attributes likely to be interested in your products or services. When you use AI-driven recommendation engines on e-commerce platforms, product suggestions are based on individual preferences and purchase history. What are the challenges of AI in marketing?

E-commerce 123

E-commerce Drivers/motivators Campaign Technology 123

The 5% Institute

MARCH 12, 2024

In the ever-evolving landscape of online commerce, basic sales form the bedrock of a successful business. In this comprehensive guide, we delve into the intricacies of basic sales strategies, providing you with actionable insights to elevate your business to new heights.

E-commerce 52

E-commerce Objectives and Key Results Territory Technique 52

Hubspot

JUNE 21, 2022

Guided selling is similar to solution selling , in that it uses collected sales and customer data to offer recommendations about products or services that meet consumer needs. For e-Commerce operations, this may take the form of a short online questionnaire that helps sales teams determine the best-fit product selection for customers.

Sell 81

Sell E-commerce B2C B2B 81