Sat.Feb 15, 2025

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Will Buyers Ultimately Pay More for AI? Vendr’s Data Says … Maybe Not

SaaStr

So will buyers really pay more for AI? Or will they expect it to be included in the already in many cases expensive purchase price for the core product? We’re still learning. On the one hand, many players in the support space have clearly been able to charge incrementally for AI-based issue resolution, from Intercom to Zendesk to Gorgias and more.

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