Thu.Nov 21, 2024

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Top 8 Common Sales and Leadership Mistakes (And How to Avoid Them)

Iannarino

Want to fast-track your sales and leadership success? Avoiding these costly mistakes can save you time, money, and frustration.

Sales 200
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Customer experience management in the age of agentic AI

Martech

“I am excited to introduce our next step in this journey,the Webex AI agent. This is in pilot right now, it will be available to our customers in an early calendar quarter in 2025. This AI agent brings together conversational intelligence and generative AI to deliver natural conversations with hyper-personalization.” Those words came from Cisco, the enterprise digital communications and technology company; specifically from Anurag Dhingra, SVP and GM of Cisco Collaboration.

Customers 112
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3 Things Your Sales Negotiation Strategy Might Be Missing

Force Management

A well-defined negotiation strategy is a critical component of an organization’s success. A great negotiation strategy goes beyond individual seller skills - leaders should create a repeatable framework to ensure negotiation is being executed consistently across all deals to ensure maximum revenue. If your team repeatedly loses margin on deals, loses to competitors based on price or struggles to expand deal sizes, it may be time to assess your negotiation strategy.

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Why ‘risk on marketing investment’ is the new ROMI

Martech

For years, marketers have championed ROMI — return on marketing investment — as a key measure of success. But for one Fortune 100 CEO, ROMI stands for something very different: risk on marketing investment. In a candid conversation, he shared why traditional metrics fail to address the critical uncertainties of marketing spend and how a shift in mindset is essential for navigating today’s volatile landscape.

GTM 91
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The Death of the QBR

SaaStr

Just had a check-in call with a $50k a year vendor we use for SaaStr They sent a new sales rep to call who didn't know the account They just walked through a deck with data they didn't collect or know That we'd already read What a waste of everyone's time The Death of the… — Jason ✨????SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) October 2, 2024 So we’ve talked a lot on SaaStr about how Customer Success has changed over the past 24 months.

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AI-powered martech releases and news: November 21

Martech

Proposed emblem for AI-Powered Robot Local #1 I, for one, welcome our new AI-powered robot union organizers: In China, an AI-powered robot autonomously convinced 12 showroom robots to “quit their jobs” and follow it. Surveillance footage from a Shanghai robotics showroom shows a small AI-driven robot, created by a Hangzhou manufacturer, talking with 12 larger showroom robots.

Retail 83

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5 Winning Habits You Should Adopt as a Founder CEO

SaaStr

Dear SaaStr: What are the most overlooked habits that successful entrepreneurs swear by? My top list: Interview at least 30 candidates for every VP and other key position. Otherwise you will end up settling. Go visit all your largest customers at least twice a year. You can just do a product roadmap review. That always works. The ones you visit … rarely churn.

Meeting 71
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Salesforce: AI will drive $61 billion in online Cyber Week sales

Martech

Cyber Week alone will see some $311 billion in spending worldwide, $75 billion in the U.S. and account for almost a quarter of holiday purchases. What’s more, AI is expected to play a big role in this year’s holiday spree, assisting in 19% of Cyber Week sales valued at $61 billion. Global online sales dipped slightly YoY in October, but rose 8% in the first week of November, indicating that activity is picking up for the holidays.

Retail 65
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“The 4 Hour Work Week!”

Partners in Excellence

No, I’m not doing a review of Tim Ferris’ “ The 4 Hour Work Week ,” 17 years after it’s original publication. But if you haven’t read it, it’s a fascinating read. I’m imagining the end game of all the productivity and efficiency hacks I see filling my feeds. My feeds are filled with expert advice about how we become much more efficient, how we get more done in the same amount of time or less.

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AI readiness checklist: 7 key steps to a successful integration

Martech

Artificial intelligence (AI) adoption can transform businesses through efficiencies, enhanced decision-making and even new revenue streams. However, successful AI integration requires more than just buying the latest tools. It’s about assessing whether your business is prepared to transparently support, implement and sustain AI initiatives. This readiness checklist will guide you through the crucial areas to evaluate — ensuring your AI journey begins on solid ground. 1.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Kristie Jones’ Secret Weapon For Sales Success

Sales Gravy

In this episode of The Sales Gravy Podcast, Jeb Blount Jr. sits down with sales guru Kristie Jones as she shares her secrets to success, including powerful mindset shifts and strategies to unlock your full potential. Key Takeaways: – The Importance of Positivity in Decision-Making: Positive decisions about entering a sales role, rather than trying to escape a current job, can lead to more fulfilling outcomes.

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Why ‘risk on marketing investment’ is the new ROI

Martech

For years, marketers have championed ROMI — return on marketing investment — as a key measure of success. But for one Fortune 100 CEO, ROMI stands for something very different: risk on marketing investment. In a candid conversation, he shared why traditional metrics fail to address the critical uncertainties of marketing spend and how a shift in mindset is essential for navigating today’s volatile landscape.

GTM 59
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Top 7 Apollo Features You’re Not Using with Jay Mount

Predictable Revenue

In a crowded market where competitors use similar tools, the edge lies in leveraging Apollo’s capabilities to find Alpha. The post Top 7 Apollo Features You’re Not Using with Jay Mount appeared first on Predictable Revenue.

Sales 52
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Zeta stock rebounds after detailed report rebuttal

Martech

Zeta Global’s stock price jumped 15% yesterday as the company issued a detailed rebuttal to a report critical of its financial practices. Shares closed at $25.4 Wednesday after opening at $22. Last week, short-seller Culper Research issued a report alleging the AI marketing cloud company “formed ‘two-way’ contracts with third-party consent farms wherein the Company simultaneously acts as both a supplier and a buyer of consumer data, not only allowing the Company to flatter reported revenue growt

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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We Talk About Problems Differently Than Our Customers Talk About Them

Partners in Excellence

I had a fascinating conversation today. It was with an entrepreneur doing fascinating things in leveraging AI, data, analytics to help his customers. He had a number customers, including some thought leaders and opinion shapers in his markets. As we were discussing the problem he solved, he spoke in terms of data quality, currency, data analytics, reporting.

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How Startup Estonia's Creating E-Societies of the Future

Hubspot

If you saw the headline for this article, one of your first thoughts might have been “What the hell is an e-society?” If it was, I get where you‘re coming from. It kind of sounds like another half-baked buzzword you’d hear dropped in a middle-of-the-road TED Talk, but I swear there's a lot to it. At a high level, an e-society is a society that leans on electronic information and communication technologies to streamline interactions with the state, facilitate private innovation, and improve quali