Tue.Jan 30, 2024

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Outsmarting the Competition: A Guide to Shifting from One-Down to One-Up in B2B Sales

Iannarino

Uncover the secrets of transitioning from a One-Down to a One-Up sales approach to revolutionize your B2B sales performance.

B2B 242
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How to transform customer experience with AI

Martech

Artificial intelligence (AI) has emerged as a game-changing force for revolutionizing customer experience (CX). With the ability to process vast amounts of data and drive automation at scale, AI empowers brands to deliver personalized, seamless CX journeys that foster loyalty and satisfaction. This article explores how leading companies leverage AI across three key areas — clear messaging, frictionless interactions and tailored experiences — to shape customer experience. 1.

Customers 143
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Problem Or Product Focused Selling?

Partners in Excellence

It’s Monday morning, I’ve just cleared my email and social feeds. Each of us experiences the same thing, grumbling at the terrible quality outreach. Then, too many of us turn around and inflict bad outbound prospecting on our own victims. 100% of the prospecting messages I see are product focused. The outbound communications are something like: “We are known for having the best product/services doing this…… I’d love to talk to you about it and what our custome

Product 138
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How one tech company is doing marketing without cookies

Martech

How do you do digital marketing without third-party cookies? How will it impact your marketing and your marketing technology? Despite several years of warnings, half of marketing professionals don’t think their organizations are ready for deprecation, according to a study by Basis Technologies. Sentry.io got rid of all advertising and tracking cookies last July.

Education 131
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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How to Find Someone’s Phone Number and Email Address

Veloxy

Are you a field sales representative struggling to reach potential customers? One of the biggest roadblocks you might face is figuring out how to find someone’s phone number, especially when you’re in unfamiliar territory. Luckily, there are tools out there that can help. This comprehensive guide will explore some of the best ways to find someone’s phone number and email address.

Legal 130
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How to build customer trust through data privacy and security

Martech

Advancements in data and technology are meant to make our lives easier. Martech promises task automation, optimized workflows and improved digital experiences, but it also creates opportunities for bad actors and cybercriminals. Safeguarding consumer data is crucial for your business’s success and reputation in 2024. Data security is essential for building and preserving customer trust.

Trust 129

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Email marketing is changing: Catch up with this master class

Martech

“Email marketing is continually changing — not because the technology is changing, but because of consumers, their expectations, and how they use email changes. As marketers, we need to adapt to that.” That’s the message Kath Pay will be hammering home, alongside fellow MarTech contributor Ryan Phelan , in the upcoming two-day master class, “Excelling in email marketing.” The master class is aimed at email marketers with one or two year’s experience under thei

Technique 128
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Google search revenue rises to $48 billion, total ad revenue up 11%

Search Engine Land

Alphabet Inc., Google’s parent company, reported record-breaking advertising revenue of $65.52 billion in the fourth quarter of 2023, year on year. A 12.7% gain in search revenue was accompanied by a strong increase in revenue for YouTube ads by 15.5%. Google’s advertising network was slightly down 2.1%, however, this was an improvement on the 2.6% loss reported in the third quarter of 2023. “We ended 2023 with very strong fourth quarter financial results, with Q4 consolidated revenues of

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Integrate launches new Performance Center

Martech

Integrate, the B2B demand gen and management platform, today announced the launch of a new Performance Center. The center is intended to accelerate and optimize marketing decision-making. The driver behind the innovation is the finding that 50% of U.S. and U.K. B2B marketers identify budget constraints as their main challenge. Brands are adapting to fewer resources by consolidating teams and job responsibilities (79%), cutting travel budgets (33%), and relying on agencies (33%).

Launch 116
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Learn to Use the Percentage of Sales Method to Improve Your Forecasting

Salesforce

When forecasting your company’s financial future, the right calculations can make the difference between on-target projections and missed opportunities. You might think you know when your sales are up or down (and how that affects the bottom line), but are you using the right formula? If you’re unsure, look no further: The percentage of sales method is one of the most easiest ways to calculate forecasts, according to Harvard Business Review.

CRM 114
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Dear SaaStr: What Do I Do When My CEO Is Destroying My Startup?

SaaStr

Dear SaaStr: What Do I Do When My CEO Is Destroying My Startup? You quietly, and respectfully, move on. It can be tempting to want to “do something” when a CEO is seemingly destroying a startup: You can take it to the board of directors. This happens a lot, actually. They may listen. But it’s unlikely they will do anything. You can rally the troops.

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The Guide to Email Deliverability: Tools, Tips & Best Practices

Salesforce

The inbox: If you can make it there, you can make it anywhere in email marketing. When brands send messages to a large audience, they must navigate rules intended to protect users from getting a lot of spam. Strong email deliverability tactics determine the success businesses have in making sure their readers see and open their messages. Let’s look at the factors that impact email deliverability and the best practices for making sure your emails get where they need to go.

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Google Analytics 4 launches additional instant support options and new video tutorials

Search Engine Land

Google Analytics 4 introduced new instant support features to assist users in navigating the platform more effectively. Additionally, a set of new GA4 video tutorials was launched on YouTube, offering detailed guidance on extracting more meaningful insights from your website’s data. The additional support and guidance for navigating GA4 will prove particularly valuable for those still grappling with the platform, especially after the forced migration from Universal Analytics last summer.

Launch 106
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Rethinking Metrics: The Shift from MQL to Pipeline in Marketing

Sales Hacker

Only one month into 2024, we’re already seeing a significant shift in the marketing metrics world. As we step into this new era, we re-evaluate what truly matters in the marketing landscape. Part of this re-evaluation has led many to believe it’s time to bid farewell to the Marketing Qualified Lead (MQL) as a primary metric and embrace the concept of pipeline as the new kingpin of success in marketing efforts.

Pipeline 100
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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9 things to do when SEO is great but sales and leads are terrible

Search Engine Land

You’ve optimized your website for search. You’re getting lots of high-quality traffic. But despite the uptick in visitors, your sales and leads remain lackluster. It’s a frustrating situation. The good news? There are strategies you can implement to convert that traffic into paying customers. This article explores nine proven methods to help you turn SEO traffic into sales and leads. 1.

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GTM 79: Surviving and Thriving with Frugal, Gorilla GTM Against Giant Incumbents | Amit Pande

Sales Hacker

Amit Pande is CMO and EVP of Strategy at Aviso AI, a leading revenue intelligence platform. Previously, Amit led marketing efforts at startups like Tact AI (1st AI Assistant for Sales backed by AWS, Microsoft, and Salesforce), HP Inc (next-gen computing) and Spire AI (Human Capital SaaS). In a prior life, Amit also led product and UX teams at Yahoo and Oracle.

GTM 89
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Microsoft Search and News Advertising revenue up 8%

Search Engine Land

Microsoft reported its strongest financial quarter to date after becoming a $3 trillion company. Search and news advertising revenue increased 8% year on year, excluding traffic acquisition costs that Microsoft pays to publishers. However, despite the rise in search and news advertising revenue marks a slowdown in growth in comparison to the previous quarter’s 10% increase.

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How Job Cuts in a Low Unemployment Market Impact Stock Prices

The Advantexe Advisor

It’s hard to ignore The Wall Street Journal article with the headline about more big layoffs in 2024. What’s also hard to ignore are the mixed messages about the job market and what they mean to your business in the short- and long-term. As we all know by now, the job market data indicates a very robust job market with unemployment remaining surprisingly low.

Price 85
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The fallacy of CTR as a KPI: Redefining PPC ad success

Search Engine Land

Click-through rate (CTR) is a cornerstone metric of PPC marketing. Calculated as the percentage of people who click on an ad after seeing it, CTR is often treated as a key performance indicator (KPI), commanding disproportionate attention and optimization efforts. Google search interest in the topic of CTR far exceeds that of conversion rate (CVR), even though conversions more directly align with the health and success of a business.

CTR 102
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Africa’s Getting Younger — 3 Reasons Why That’s Exciting for Entrepreneurs

Hubspot

Young Africans are about to become a major topic of conversation. Why? Because this demographic is undergoing a massive boom. ? Africa is the Benjamin Button of population demographics. Source: Our World In Data Here are some of the most impressive stats: Nearly 60% of Africans are under the age of 25, compared to 27% of Europeans. The median age across Africa is 18 , compared to 35 in North America.

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Yelp rolls out live support consultations for advertisers

Search Engine Land

Yelp is rolling out scheduled support consultations for advertisers to ensure their questions are answered in a “timely manner” While options like online FAQs, email and chat are effective for many queries, some advertisers prefer the value of speaking with a live representative for more personalized assistance, the platform told Search Engine Land.

Consult 95
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You’ve Got an Enterprise LLM – Now What?

Salesforce

Large companies are investing in enterprise LLMs, left and right. Why? These LLMs lay the foundation for AI tools that can chat with shoppers, detect fraud, diagnose medical issues, and much more. Want to translate a product explainer in 10 languages in minutes, while staying true to your brand voice and tone? An enterprise large language model (LLM) can do that.

Trust 78
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Increase Revenue With Better, Faster Sales Onboarding

Quotas need to be hit. Revenue goals need to be met. This reality makes shortening sales onboarding time a top priority. Organizations with a standard onboarding process boost employee retention by 58% and increase productivity by 50%. Unfortunately, many companies struggle with inefficient processes that lead to high turnover and missed revenue opportunities.

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Best of SearchBot: Create a monthly newsletter to generate more leads

Search Engine Land

Best of the SearchBot showcases Search Engine Land’s SearchBot’s responses to prompts submitted by readers. The language model is based on content from Search Engine Land layered on top of ChatGPT. The editors of Search Engine Land selected this response for its usefulness and have supplemented it with additional relevant content. I am the first generative AI chatbot for search marketers.

Clients 92
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6 Sales Trends That Could Fizzle This Year [New Data]

Hubspot

Sales trends come and go. Some stick around for a while, while others see themselves out rather quickly. Since we just started a new year, is it time for some goodbyes? In this post, I’ll review some sales trends we could see fizzle out throughout the year based on findings from our 2024 State of Sales Report. 6 Sales Trends That Could Fizzle This Year 1.

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Google launching Technical ad delivery support on AdMob inventory

Search Engine Land

Google AdMob is introducing Technical ad delivery to help publishers ensure that displayed ads adhere to regulations in the European Economic Area (EEA) and the United Kingdom (UK). Technical ad delivery will be available by the end of March (an exact date was not confirmed). Why we care. Publishers that don’t fully comply with EU regulations could be blocked or suspended from the IAB Europe Transparency & Consent Framework (TCF).

Launch 84
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Leadership Uncovered: Navigating with Simplicity and Insight

Sales Pop!

I just wanted to drop in and share some cool stuff from my latest podcast episode. I had an amazing chat with Summer Davies , who knows a ton about making leaders out of regular folks. We talked about all sorts of things that can trip you up if you’re trying to lead a team, especially in smaller businesses. Here’s the lowdown: The Big Oops in Leadership: It’s pretty common to see someone who’s awesome at their job get promoted to a boss.

Promote 59
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Secrets of a $10 million SEO success story by Cynthia Ramsaran

Search Engine Land

In this webinar, set aside the complexities of SEO and link building as experts reveal the secrets that catapulted Page One Power into a $10 million SEO business. This session is not just for SEO specialists but anyone seeking to unlock the secrets to substantial business growth in the dynamic SEO space. Key takeaways: Transform your SEO strategies by embracing foundational business principles that can turn your agency into a $10 million powerhouse.

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Sales strategies for today’s dynamic market

The Lost Book of Sales

n the fast-paced world of sales, mastering the sales process is more than a skill—it's an art. As sales teams navigate through the complexities of the sales cycle, understanding and leveraging each phase becomes critical. This article delves into innovative strategies for enhancing the sales process, boosting sales team performance, and accurately forecasting sales outcomes.

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Why NielsenIQ can’t live without Salesloft

SalesLoft

As the Vice President of Sales Development at NielsenIQ , Josh Morgan knows his stuff. He currently leads teams across the world in Asia Pacific, Latin America, Western Europe, and North America in the sales development rep function. When we sat down with him at Saleslove on Tour in London, however, we learned just how knowledgeable he is about the available tech out there right now in the market — and why Salesloft is the one that delivers the most impact for teams like his.

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Navigating the sales ecosystem: Advanced tools for the modern sales force

The Lost Book of Sales

In the dynamic world of modern sales, success hinges not just on personal skills but on leveraging an array of sophisticated tools. These tools, often underutilized or misunderstood, can dramatically reshape sales strategies and team dynamics in large corporations. 1. Advanced CRM Solutions: Beyond basic customer management, advanced CRM systems now offer predictive analytics, integrating AI to forecast sales trends and customer behaviors.

CRM 52
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Using Generative AI in Sales: Pros, Cons, and Considerations According to Sellers

Are your sellers unsure about using AI in their day-to-day workflows? Or are they eager to try but uncertain where to start? They might be asking: Which tasks are best suited for AI? How will using AI affect my relationship with my customers? With so many tools available, which ones are the most useful to me? To help answer these and other common questions about using AI during the sales cycle, we surveyed B2B sellers who were early adopters to get their insight and advice about how to use gen A