Wed.Jan 31, 2024

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What Your Client Needs from You Now: 2024

Iannarino

Key Strategies for Meeting Client Expectations in Sales Your clients have a set of needs they expect you to be able to fulfill. Excelling in these areas enhances your results. Neglecting them, however, opens the door for competitors to step in and provide the assistance your client seeks. Here, you will find a set of common things your ideal client needs you to provide.

Clients 239
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The Growth Opportunities Are Stunning, Why Aren’t We Capturing Them?

Partners in Excellence

My friend, Matt Heinz, posted a fascinating article which reminded me of some market analysis I’d forgotten. It’s from Gartner analysis, now about 3-4 years old, but still relevant. Summarized, at any point in time, as we look at B2B companies (To help us understand it, let’s imagine the total market size is 1000 companies): At any point in time, 3-4% of companies in an industry are actively engaged in a buying effort.

Growth 146
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Trending Sources

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Humans prefer AI-generated copy, survey finds

Search Engine Land

Humans are more likely to prefer content generated by AI than written by a human, according to a surprising new survey. Why we care. While AI can’t entirely replace humans in content creation, clearly generative AI can create content that resonates with consumers. Generative AI 6, humans 0. In six AI- vs. human-generated content battles, the generative AI version “won” each.

Product 139
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Why you should add predictive modeling to your marketing mix

Martech

Predictive analytics provides a solid foundation for data-driven decision-making for marketing campaigns. But while most marketing leaders already use some form of predictive analytics, specifically predictive modeling, many still struggle to fully integrate it into their decisions. Concerns about data quality and using the right data hinder the wider adoption of predictive analytics.

Campaign 137
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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How to measure organic traffic in GA4

Search Engine Land

With Google Analytics 4 (GA4) reports, you can better understand the performance of your organic search efforts. Knowing how much traffic is coming from Google or other search engines lets you enhance your SEO strategy for better results. This article will cover how to view and analyze your organic traffic data in GA4, the key dimensions to look at, such as source and medium, and the main metrics to assess, like total users and sessions.

Referrals 127
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Generative AI use explodes for RevOps

Martech

The use of generative AI in business processes grew by 400% in 2023, and the biggest adopters were RevOps (48% of use cases) followed by IT (31%). Perhaps surprisingly, customer support lagged behind at 12%. Highly complex automation cases have almost doubled over the past two years, while 50% of automation cases stretch over four or more departments.

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The secrets of effective leadership

Martech

There are certain qualities all strong leaders possess, regardless of their role in the organization and the circumstances under which they lead. How and when you apply good leadership skills makes all the difference. An infantry platoon leader in the army, for example, needs to demonstrate confidence in their decision-making and communicate clear orders to take action.

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CRO Confidential: What It Really Takes to Be Successful in Enterprise SaaS Sales with Christian Smith, CRO of Splunk

SaaStr

In this week’s latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Splunk, Christian Smith. Splunk is a 20-year-old Enterprise software giant that has accomplished many things — a 2012 IPO, a $28B+ Cisco acquisition in 2023, and $3.7 billion of ARR last year, with a market cap of $25.7 Billion.

Pipeline 123
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7 paid media reporting tips when tracking is messy

Search Engine Land

The impending deprecation of third-party cookies presents a tracking nightmare for PPC managers. With broken attribution models, how can you confidently report campaign performance and optimize ad spend? While perfect one-to-one attribution is impossible, all hope is not lost. By shifting focus to longer-term trends and incrementality, capturing campaign data through UTMs, agreeing on a single source of truth, and having a plan for when tracking breaks, you can still glean actionable insights f

CRM 121
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Dear SaaStr: What Was Your Experience At Your First Big Enterprise Pitch?

SaaStr

Dear SaaStr: What Was Your Experience At Your First Big Enterprise Pitch? Mine was terrible : My more technical co-founder didn’t show up to the meeting. The interactive demo didn’t work (a browser bug). They asked me about our LDAP integration. At the time, I had no idea what LDAP was. So I didn’t even know how to answer the question. I had a deck to use, but it was more a VC-pitch type deck and not enough about the product.

Pitch 110
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Google Core Web Vitals to add Interaction to Next Paint on March 12

Search Engine Land

On March 12, 2024 Google will replace First Input Delay (FID) with Interaction to Next Paint (INP) as a Core Web Vitals metric. The news of INP replacing FID is not new , and we knew it was coming in March but now we have the specific date – March 12. “Today, we’re announcing that INP will officially become a Core Web Vital and replace FID on March 12 of this year, and that FID will be deprecated in this transition,” Google posted today on its Web.dev blog. “It̵

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Martech activity slows in 2023 with less funding, launches

Martech

In 2023, martech funding and industry activity significantly dwindled, marked by fewer product launches, feature updates and M&A deals compared to previous years. There were 354 new product announcements, down 6% from 2022’s 376 new products. Investment shifts. Martech investment saw a consistent decline, decreasing from $39.8 billion in 2021 to $28.4 billion in 2022 and further to $18.9 billion in 2023.

Launch 105
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Google CEO talks future of SGE, Gemini, Ads and AI Search

Search Engine Land

We have entered the new “Gemini era” of Google – and the Search Generative Experience and AI will continue to be a huge part of Search, based on the latest earnings call of Alphabet, Google’s parent company. Why we care. Despite what you may have heard on social media, SGE isn’t going away. While it’s still unclear whether Google will fully launch SGE as the default experience in 2024, Google continues to test and tweak it.

Launch 111
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9 Must-Watch Sales TED Talks to Help You Unlock Sales Excellence

TaskDrive

In this rundown of the best sales TED Talks, learn from the industry's best and discover cutting-edge strategies for closing deals. The post 9 Must-Watch Sales TED Talks to Help You Unlock Sales Excellence appeared first on TaskDrive.

Sales 105
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Google showing TikTok videos in featured snippets, SGE

Search Engine Land

TikTok videos have been spotted in two prominent locations in Google’s Search results – featured snippets and Search Generative Experience (SGE). While I’m not entirely sure if this is “new,” I’ve never seen this before and this is definitely new to many people in the search community. Why we care. Many people have been having a semantic debate over whether TikTok technically is a “search engine.” What actually matters is that people use TikTok to search

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After-sale strategies: Navigating the treacherous implementation stage

The Lost Book of Sales

If you think it's time to ease down and take a back seat immediately after the deal is closed, think again because you're wrong! In strategic sales, it's incredibly common for salespeople to decrease their activity and reduce their involvement with their customers when the signatures are exchanged, whereas experienced sales professionals know that the real work between your organizations is only about to begin.

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7 signs links aren’t dead: Why to plan for them in 2024

Search Engine Land

Links have been an integral part of SEO since Google’s early days. However, recent comments from Google’s Gary Illyes have led some to believe that links are losing relevance. While links may not be the single most important ranking factor, they are far from dead and should still be part of a comprehensive SEO strategy. This article covers seven signs that links still matter in SEO and makes the case that quality backlinks remain important.

Clients 105
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39 Web Browser Usage Statistics: Who’s Leading in 2024?

G2

Most of us knew Internet Explorer (IE) before we knew what a web browser was. Many learned about web browsers through programs like Internet Explorer without realizing it. But times have changed and modern users are aware of the best web browsers on the market and prefer using them regardless of whether they came pre-installed with their system.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Google boss addresses concerns of AI replacing advertising staff post layoffs

Search Engine Land

Google officially clarified that it has no plans to replace its advertising sales staff with AI. Philipp Schindler, Google’s senior vice president and chief business officer, emphasized that recent organizational restructures were geared towards enhancing the efficiency of its services. Additionally, he highlighted that the ongoing development of new AI solutions is to enable its customers to grow and deliver a return on their investments at scale.

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How The Feynman Technique Can Help Your Sales Teams Sell More

Membrain

The Feynman Technique is not a sales technique. It’s not a psychology trick. And it’s not a way to directly generate revenue. But it is something you can use to improve how your salespeople sell.

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Google investigating widespread issue impacting Ad Manager

Search Engine Land

Google is investigating a widespread issue impacting “the majority” of Ad Manager users. Affected users can access Google Ad Manager but are seeing error messages, high latency, and/or unexpected behavior. While the service has now been restored for some, others are still experiencing issues. Why we care. Publishers experiencing difficulties with Ad Manager, including error messages or slow performance issues, should be aware that the problem lies with Google and not their own system

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Sales Process for the Anti-Sales Process Crowd

Understanding the Sales Force

Earlier this week, I was interviewed by John Radkins, for his Sales Machine Blog, and he asked me to explain sales process for those who don’t want to be restricted by sales process. I’ll repeat the explanation here because it is a perfect analogy for people who don’t like the implication of a sales process, and it comes from a different perspective than I’ve previously shared.

Process 77
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Increase Revenue With Better, Faster Sales Onboarding

Quotas need to be hit. Revenue goals need to be met. This reality makes shortening sales onboarding time a top priority. Organizations with a standard onboarding process boost employee retention by 58% and increase productivity by 50%. Unfortunately, many companies struggle with inefficient processes that lead to high turnover and missed revenue opportunities.

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Properly Handled Mistakes Create Stronger Relationships

Adaptive Business Services

There is a caveat to this title. Let’s examine that … Back in the 80’s, I was the sales manager for a local office equipment company. They had a policy that, if you were under a maintenance agreement and we were not able to respond within 24 hours, you would receive a $25 credit to your account. Not a lot of money, but a nice touch regardless. This gave the customer an extra layer of confidence.

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A Step-by-Step Guide to Implementing Custom GPT in Social Media Marketing

Sales Pop!

In the ever-evolving landscape of digital marketing, harnessing the power of AI has become an indispensable strategy for businesses seeking to stay ahead of the curve. One remarkable tool that has captured the attention of social media marketers is Custom GPT. This advanced AI technology, based on OpenAI’s GPT architecture, empowers businesses to create highly tailored content, engage with their audience on a more personal level, and streamline various aspects of their social media marketi

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Reaching Gen Z: Modern Commerce and the Singular Brand Experience

G2

Gen Z, individuals born between 1997 – 2012, made up 20% of the US population in 2023, nestled right between Gen X (19%) and Millennials (22%). By 2025, they’re projected to surpass Gen X in US digital shoppers, according to forecasts from Insider Intelligence.

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5 Tips to Increase Winter Sales

Sales Pop!

For some businesses, a sales slump accompanies winter’s short days and chill. You don’t have to accept that as the default, however. Try some of these tips to help you pivot your sales techniques and grow through the winter. From a foundation of adequate insurance from one of the best business insurance companies to a focus on meeting customers where they are, you can make this winter your best one yet. #1: Foundation of Insurance Business insurance isn’t optional if you want to set yourse

Sales 64
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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After-sale strategies: Navigating the treacherous implementation

The Lost Book of Sales

If you think it's time to ease down and take a back seat immediately after the deal is closed, think again because you're wrong! In strategic sales, it's incredibly common for salespeople to decrease their activity and reduce their involvement with their customers when the signatures are exchanged, whereas experienced sales professionals know that the real work between your organizations is only about to start.

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What Is Tech Sales? A Guide to Getting a Job — and Succeeding

Salesforce

According to the Bureau of Labor Statistics , the tech industry is still on the rise. In fact, it’s predicted to be one of the fastest-growing industries in the next decade. As the tech market continues to change and grow, there’s an ongoing need for new salespeople. But there’s stiff demand — which makes it hard to land a job. Worried you don’t have the experience to break into tech sales?

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G2's VP Product Experience Design Dane Howard on Design Leadership

G2

Dane Howard shares his journey from individual contributor to design leader. Get his tips and insights on design leadership and the philosophy of design.

Product 59
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B2C Sales – A Detailed Guide

The 5% Institute

In the hustle and bustle of today’s business world, diving into the universe of B2C sales is like embarking on a thrilling adventure. So, what’s the deal with B2C sales, you ask? Well, it’s all about businesses selling stuff directly to you and me, the end consumers. In this digital era, it’s a game-changer. Let’s break it down without diving into jargon land.

B2C 52
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Using Generative AI in Sales: Pros, Cons, and Considerations According to Sellers

Are your sellers unsure about using AI in their day-to-day workflows? Or are they eager to try but uncertain where to start? They might be asking: Which tasks are best suited for AI? How will using AI affect my relationship with my customers? With so many tools available, which ones are the most useful to me? To help answer these and other common questions about using AI during the sales cycle, we surveyed B2B sellers who were early adopters to get their insight and advice about how to use gen A