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I'm not sure if the word "dilemma" or "problem" best describes what I'm trying to say. It's like trying to compare the words commitment and resolution. I'm reading the book, "Team of Rivals: The Political Genius of Abraham Lincoln" , and on page 54, Lincoln is quoted as saying: "Always bear in mind that your own resolution to succeed is more important than any other one thing.".
It’s hard not to be drawn into a conversation about Social Business. Everyone seems to be talking about it. Usually, one to two sentences into the conversation the focus is on, Twitter, blogs, Facebook, Piinterest, LinkedIn, how many followers, how do generate likes, and on and on and on…… We also seem to think social business is “new.” I think it’s because whenever we talk about social business, it seems to be so closely intertwined with technology and soc
It’s not unusual in our line of work to see the exact same landing page convert at 11% one month, and 55% the next – without making any changes. How so? Your conversion rate is mainly determined by the quality of traffic. The right traffic with the right expectations makes all the difference. This post will tell you how to get traffic that converts. .
What are you selling? Before you say a word about your product, you have to know what you’re selling. If you don’t know, then keep digging. What you’re not selling is your product. You’re not selling some cool feature your product has. You’re not selling the convenience of your product. You’re not selling how inexpensive it is, your not selling what you get commission on, so stop it!
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Understanding the Sales Force by Dave Kurlan You probably haven't read this article by Dan Pink (Thanks to Craig Ruhland for sending me the link). Pink points to research showing that extroverts and introverts are not as successful in sales as ambiverts, the people in the middle of the scale between both extremes. Our research at Objective Management Group (OMG) would support this "discovery".
The title on your card says “sales.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks.
Learning about sales and selling is one of the things I enjoy most about what I do. When I started my personal quest to improve my understanding of sales, my ability to execute a sales process effectively and to ultimately improve my sales results, there was much for me to learn. My first introduction into sales was with Nautilus Equipment Inc. in Dallas, Texas.
Learning about sales and selling is one of the things I enjoy most about what I do. When I started my personal quest to improve my understanding of sales, my ability to execute a sales process effectively and to ultimately improve my sales results, there was much for me to learn. My first introduction into sales was with Nautilus Equipment Inc. in Dallas, Texas.
Yeah, yeah, we all know it’s how we’ve “always” forecasted probability and weighted our pipelines. Yes, for some reason all the CRM vendors “out of the box” implementation of the pipeline ties probability of winning to where you are in the sales process. But when are we going to stop this simplistic and flatly wrong thinking about the probability of winning a deal?
Email lists are key assets for any company. any 4-year old knows. The bigger your list and the better your relationship with the list, the more money you make. . Growing your email list starts with a great lead magnet – without it no tactic mentioned here will work. You should also have a kickass email capture form – here’s how to design a good one.
I was riding the lift today in my teaching blues when a visitor from NY asked how long I had been skiing. During the conversation the concept of 10,000 hours came up. My gut reaction was I was getting close. I started to to do the back of the napkin math and I realized, I was no where close to 10,000 hours. I skied about 40 days before I moved to Vail in 1989.
Understanding the Sales Force by Dave Kurlan Prior to learning about healthy eating, I believed a bagel was a healthy alternative to a donut. After I was shown that a carbohydrate converts to sugar in the blood and there wasn't much difference between bread, bagels or rolls; and donuts, cake or pie, I changed the way that I ate. Most people have not seen the light, are not aware that sugar causes disease, believe that pasta, rice, grains and potato are healthy, and continue to gain weight.
Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.
Without a doubt, the best time to get a hold of the hard-to-reach person is between :58 and :02 each hour. The reason this is ideal is because it is the one time when a busy person is most likely to be between meetings. If the person also is one who spends a lot of time on conference calls, then they are likely to answer the phone at the top of the hour in anticipation of a conference call scheduled to start at that time.
Some of you are old enough to remember LPs (long playing microgroove records) and record players. Back in the day, that is how we listened to music. The sound was, and still is, incredible. And like almost any medium used to record and replay audio, there were pluses and minuses. One of the negatives of the LP was the scratch. A scratch on the vinyl would cause the needle to skip back or skip ahead.
Sorry, I have to admit, I’m letting off a little steam on this post. I just got off of ”one of those” weekly review calls. You know the one’s I’m talking about. We are going through the pipeline, looking at each person’s territory, how they’re doing and getting a mid quarter look at what the end of the quarter will be.
This is a guest post by Chris Hexton from Vero. Have you ever thought about how your customers actually read your emails? As in, how they approach them… mentally? How important is the subject line? Do headings in emails matter? Which links are customers most likely to click? Are links in body content distracting? Are images important? By considering questions like these and really investigating how customers actually read emails we naturally put ourselves in a better place to write emails that c
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
As sales people we are taught to find a need and sell to it. Needs based selling is what many of us have been taught from the early days. In almost every conversation I have with sales people on how to sell, the word “need” comes up. It’s without a doubt the most common term I hear sales people use when discussing how they sell and what sales is all about.
If you are active on LinkedIn and using it to grow your business, you probably get these requests all the time. I have written about them before – the generic or “slightly modified” request to connect on LinkedIn. We teach sales professionals about the “Big 10″ items you need to pay attention to and do correctly for success on growing your visibility and your revenues using LinkedIn as a tool.
Too many salespeople are what I refer to as tactical salespeople. Opportunity, however, lies in being a strategic salesperson. I believe the difference is huge! And it can be the difference between selling at a low margin short-term and selling at a high-margin long-term. A tactical salesperson is focused on the features of what it is they sell. The questions they ask are all geared around getting the customer to think and see why they need what it is they’re selling.
Performance management is generally considered to be the 2nd step in building successful sales teams. Some would argue it's the 3rd. I'm not here to argue, however, based on my experiences and what I've learned, I believe there IS another important step that must come before performance management. Let me take a moment to define performance management: www.successfactors.com : Performance management - includes processes that effectively communicate company aligned goals, evaluate employee perfor
Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
My post, Marketing Displaces Sales , created a lot of comments and discussion. It’s clear, our customers want to be engaged in different ways. They don’t care about the title on someone’s business card, they want timely, relevant, high quality information. They want relevant discussions about their business and goals–regardless of whether it comes from the sales person, account manager, marketing, product management, customer service, or the receptionist (they sometime
500 different people go to Amazon.com. Each one sees a different version of the home page. How come? It’s personalized! It’s no secret why Amazon does that: content personalization makes money. A new survey by Adobe and Econsultancy finds that 52% of digital marketers consider the ability to personalize web content to be fundamental to their online strategy.
I am sick as a dog and have been for 3 days. I’m in Florida with a client and except for working with them, I haven’t been able to get anything done. I’ve been in bed for 14 hour stints and not getting any better. It sucks. Because of the “crud” the blog has been neglected, I just haven’t been able to think. To avoid another day with out a post I’ve asked Kyle Porter , CEO of Sales Loft to do a guest post.
Understanding the Sales Force by Dave Kurlan The single question that salespeople ask more than any other is, "When I'm with purchasing, they don't seem to have a compelling reason to buy and don't care about our value add. What can I do?" I'll answer that question shortly. First, an analogy to help you see it from my perspective. Take an elevator up at least 20 floors in Manhattan and you'll immediately notice that the view from the top is mostly yellow -- a sea of taxis -- with some limos and
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
My guest today is Bob Perkins, Founder of AA-ISP and Vice President of Inside Sales at Merrill Datasite. Bob shared his perspective on how inside sales strategies have grown in popularity as companies strive to improve customer service and boost sales as efficiently as possible. Below, you can read highlights from our discussion or use the links to start the video from different parts of the conversation.
Even though I recognize there is a lot of excitment over everything Lincoln as of late, I am not tying Lincoln to sales coaching as part of a marketing or search ploy. It is truly a coincidence that I find myself writing this today on Presidents' Day 2013. I've been reading a book - A Team of Rivals by Doris Kearns Goodwin - on which the movie "Lincoln" was based and I felt compelled to share my observations.
Customers are self educating, they don’t want to see sales people until they have completed the majority of their buying process! We all know this–much to the chagrin of sales. Companies are responding, as they should with great content strategies. Marketing is providing rich content and relevant information for customers and prospects.
Be sure to listen to the great “10 Ways to Utilize Social Selling in 2013″ webinar that Linkedin and DocuSign hosted today if you missed it. (if the link is not here, it will be added when ready). Check out our Social ROI calculator. Contact us if you have questions. The Postwire page (one of my favorite tools for curation) has all ten of the tools mentioned, plus links to the presenters, moderator, and sponsor pages.
Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions
Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!
Did you make your quota for January? By how much? What do you attribute your first months success to? Let me know in the comments if you made quota and by how much. If your willing, share what worked. I think the community would benefit from hearing some good success stories. One month is in the books, was it a good one for you? Let’s celebrate making the number every month, it’s what we do right?
Understanding the Sales Force by Dave Kurlan An interesting article, Secrets to Developing Successful Sales Managers , by Xactly's CEO, Christopher Cabrera, was posted on Selling Power's 2/19/13 blog. I suggest that you read it first, returning to this article for the analysis. I thought that the first half of the article was spot on. I thought that the second half was as bad as the first half was good.
It’s an issue that has been around for years and it isn’t going away anytime soon. The problem is the customer won’t pay more because the salesperson spends too much of their time convincing the customer they shouldn’t pay more. Yes, I believe salespeople work against themselves way too much and wind up encouraging the customer to actually pay less than they would be willing to pay.
'Even though I recognize there is a lot of excitement over everything Lincoln as of late, I am not tying Lincoln to sales coaching as part of a marketing or search ploy. I''ve been reading a book - Team of Rivals by Doris Kearns Goodwin - on which the movie "Lincoln" was based and I felt compelled to share my observations. Mathew Brady (first Lincoln Photograph).
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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