Sat.Jul 16, 2022 - Fri.Jul 22, 2022

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Four Reasons Clients Refuse to Change

Iannarino

When it comes to change, some clients are more difficult to help than others. This post is not about clients that are difficult to help. This post is about the reasons that prevent a client from changing, even when doing so is necessary and would improve their results. Over the course of my time in sales and sales leadership, I have found that there is a small set of reasons that prevent clients from changing.

Clients 253
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Will the C-Suite See You?

Anthony Cole Training

While there are many differences between elite salespeople and average salespeople, two of the more important distinctions are the ability to sell value (they can sell at a slight premium on price) and the ability to reach the top levels of the prospect’s decision-making team (typically the C-Suite).

Price 276
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Learning How to Adapt in the Sales Community with Celine North

Sales Hacker

In this episode, we’ve got Celine North with us. Celine, who transitioned from agency sales to SaaS, is the Vice President of Boardable. Celine brings more than twenty-five years of experience to Boardable, which is a platform that allows board members to engage easily. Join us for a great conversation about transitioning in sales and technology selling. powered by Sounder.

Sales 89
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Gartner: Software Spend Will Still Grow by $100 Billion in 2023. To a Stunning $900 Billion.

SaaStr

Gartner: businesses will spend $100,000,000,000 more on software in 2023 than 2022. Yes, $100B more in 2023. Startups: THIS IS THE WORSE RECESSION SINCE THAT TULIP THING I READ ABOUT IN SCHOOL pic.twitter.com/qGKuXLchFQ. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 15, 2022. So Gartner has its latest report out on worldwide IT forecasts, taking into account inflation, the Ukraine invasion, current effects, and other volatility today.

Growth 138
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The Best Sales Leadership Books You NEED To Read

Iannarino

We’ve all heard the saying that the best way to learn is by doing. I respectfully disagree.

Sales 268
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Why UX is critical to digital marketing

Martech

In the world of digital marketing, there are many “Jacks-of-all-trades.” Part of the reason for this is thta this industry is only approximately 25 years old — and in the beginning people in the industry had to cover all bases by themselves. Over the last 10 years, as the industry evolved alongside the evolution of the internet, the web, and digital apps, there has been a growing and positive trend to do a way with the “Jacks-of-all-trades“(and masters of none) and engage specialists inste

UX 136

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Selling Process Or Buying Process?

Partners in Excellence

This is a trick question—but there is a lot of confusion about whether sellers should be focused on the selling or buying process. Of course the answer is both. Some might fairly argue, “We are better aligned with the customer when we focus on the customer buying process.” Of course! And too often we fail to do this, focusing on what we want to accomplish–executing our selling process.

Process 132
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How Time in Selling In One Industry Makes You One-Up

Iannarino

The ability to be One-Up requires you to have more knowledge and experience than your clients. It doesn't suggest that you are smarter, better looking, and an all-around superior human being, even though these things may or may not be true. Instead, being One-Up means you know things your clients don't know. Being One-Up, in large part, is what allows you to create value for your clients because it occurs when you transfer your knowledge and experience to them by providing counsel, advice, and r

Up-sell 254
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Account Growth And Innovation

Membrain

We struggle to get a foothold in a large account. Winning that first deal in the account requires us to get the customer to change. To get them to think differently, addressing problems/opportunities differently. If we succeed, we have helped the customer innovate, to rethink what they currently do, and to do it differently. The customer chose us because they felt compelled to change.

Growth 132
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4 tips to maximize your ad spend and protect the customer experience

Martech

When an economic downturn strikes, what’s the first thing you do? Eliminate wasteful spending. As marketers, we know well that our budgets are the first to get cut. Marketing is notoriously undervalued, even though research shows that companies who didn’t cut their marketing spend during a recession actually bounced back more strongly than those who did.

Customers 130
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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12 Tips To Master Your Squeeze Page Design

ClickFunnels

The post 12 Tips To Master Your Squeeze Page Design appeared first on ClickFunnels. Trying to design your squeeze page? Then you’ve come to the right place! In this guide, we’re going to explain what a squeeze page is, where it fits into your sales funnel, and how to design one — plus 12 tips for making your squeeze page sing. Let’s dive in! Build Your Squeeze Page Now!

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The Perils of Being a One-Down Salesperson

Iannarino

In any conversation between a salesperson and their client, the salesperson is either One-Up or One-Down. The term One-Up means the salesperson has the knowledge and experience their client lacks. The definition of One-Down is "not One-Up." It's binary. You are either one or the other when comparing your knowledge and experience to that of your client.

Clients 250
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Don’t Hire a Bus Engineer to Design Your Race Car

Membrain

Your CRM sucks , and one of the most sucky things about it is the hoops you have to jump through to customize it to work for you.

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Gap partners with DOGAMI to release pet-themed NFTs

Martech

French NFT brand DOGAMI announces a new collaboration with Gap that will enable users in the “petaverse” to deck out their virtual pets with Gap-logo hoodies and other NFT swag, beginning July 27. In-game virtual apparel, aka wearables, will become available in three-item packs that DOGAMI players can bid on and use to improve their game play and barking rights.

Gaming 129
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Could Inflation Be Your #1 Competitor Next Year?

SaaStr

So there’s a new competitor out there, that we haven’t seen in a long time. No, it’s not That Other Vendor that you directly compete with. No, it’s not that Huge Vendor that claims to do everything. No, it’s not that scrappy new player that just raised a round. It’s Inflation. The reality is for most of us for all time eternal in business software the biggest competitor wasn’t another vendor doing sort of the same thing, but really, all the other vendors

Price 128
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On the Importance of Context Locking

Iannarino

Having certain client conversations in a particular sequence can improve your ability to help clients change. It can be difficult to create opportunities and compel change without understanding how to organize your sales conversations.

Clients 250
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The Negative Impact of Ad Hoc Marketing

Heinz Marketing

By Payal Parikh , Director of Client Engagement and Head of Growth at Heinz Marketing. Ad hoc marketing can not only be ineffective, it can also have a negative impact on your business. A solid marketing strategy takes into consideration your target audience, messaging that resonates with your audience, and timing. It also makes sure to meet the buyer where they are in their journey and through proper channels.

Pipeline 124
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51% of consumers would leave a brand if digital experience isn’t as good as in-person

Martech

More than half of U.S. consumers (51%) say they’d be less loyal to a brand if the digital experience isn’t as enjoyable as in-person, according to PwC’s Customer Loyalty Survey 2022. For Gen Z, that number soared to 69%. Why we care. The pandemic has put the pressure on businesses to build customer experiences online that match or exceed their in-store experience.

Price 129
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Down Markets And the Evaporation of Liquidity

SaaStr

Yes, valuations are way down. But less discussed is the evaporation of liquidity: – Founder's secondary is way down, now absent in most rounds. – IPO market frozen. – M&A way down. We acted in 2H'20-Q1'22 like liquidity didn't matter. We'll see if in the end it does or not. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 19, 2022.

Price 126
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How Much Have You Improved Your Sales Effectiveness?

Iannarino

The data shows that salespeople are not doing well. A search for something like “quota attainment” reveals that a large part of the sales population is missing their target. Sales cycles are growing longer, while more opportunities stall as clients disengage. New—and young—salespeople are leaving their sales roles sooner than ever. Every week, we hear from sales leaders and sales managers who complain about how their teams are unable to get a second meeting, an indication something is amiss.

Quota 244
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The Salty Truth About Personalization and Persuasion

Heinz Marketing

By Sheena McKinney , Business Operations & Marketing Assistant at Heinz Marketing. I’m super fascinated by how people tick, what motivates them, and how they work. I always have been. I also love words and language which is just one reason I got certified as a conversion copywriter last fall. To enhance my skills, I recently read Influence, New and Expanded: The Psychology of Persuasion (a gift from my copywriting mentor ).

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Getting Started with the Agile Marketing Navigator: Team Showcase

Martech

We recently introduced you to Agile Marketing Navigator , a flexible framework for navigating agile marketing for marketers, by marketers in the article A new way to navigate agile marketing. The navigator has four major components: Collaborative Planning Workshop, Launch Cycle, Key Practices and Roles. Last week we shared how to conduct a great Daily Huddle as part of the multi-step Launch Cycle.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Dear SaaStr: A Big Potential Customer Just Asked for Our Financials. We Haven’t Raised Much. What Do We Do?

SaaStr

Dear SaaStr: A Big Potential Customer Just Asked for Our Financials. We Haven’t Raised Much. What Do We Do? The key I think we've learned from prior cycles is being honest. Hiding this as a start-up doesn't help. They just assume the risk — or they don't. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 19, 2022.

Customers 124
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The New Sales Storytelling

Iannarino

Salespeople need stories to sell. Much of the time, salespeople use stories about their client's problems and how their solution was essential to turning things around. You will not hear me criticize these stories, as they are often an important tactic to helping a decision-maker or B2B buyer recognize themselves while also providing proof. A sales organization must have a catalog of stories available to help their clients move forward with confidence.

Sales 236
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Why You Should Repurpose Content

Heinz Marketing

By Cameron Katoozi , Marketing Consultant at Heinz Marketing. It’s no surprise that we all have more work to do than there are hours in the day. As marketers, we have to continually bring exciting and creative content to audiences on a regular cadence, but with our busy schedules, it’s hard to dedicate time to brainstorming and content creation. Luckily, content repurposing can help us reduce that stress while promoting valuable content in new formats.

Promote 121
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Email marketing is continually developing. Are you keeping up?

Martech

Email may have been around since the dawn of the internet, but the space doesn’t stand still. Email marketing, and the technology that enables it, have evolved to deal with challenges like spam and deliverability and also to take advantage of opportunities, such as the ever-increasing sophistication of data usage for hyper-personalization. Developments in the email marketing platform environment, especially consolidation and integrations between parts of the tech stack, mean that the practice of

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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Top 5 SaaStr Annual 2022 Sessions (So Far!)

SaaStr

We’re less than 60 days away from SaaStr Annual 2022! Sep 13-15 in the SF Bay Area!! Open-air. Fully vaxxed. Outdoor festival-style. 10,000 SaaS founders, VCs and execs! 4,000+ meetings and braindates! 500+ VCs! 250+ speakers. We’ve opened session registration and here are the Top 5 Sessions (So Far!) Check out your favorites and get 20% off your tickets below!

GTM 123
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How High-Performing Companies Use North Star Metrics In Practice

ConversionXL

How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? By focusing intently on a single measurement, known as a north star metric. The sales platform is intensely devoted to nurturing its monthly active users (MAU). They even employ a dedicated “System Implementation Manager” whose sole responsibility is to drive adoption and get 70% of customers using the product daily.

Growth 120
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Using the Amazon Search Engine as Marketing

David Meerman Scott

Search Engine Optimization is a fundamental aspect of web marketing. As you think about ways of getting found in search engines, you should also keep in mind that there are many other search engines in English besides Google. The second most popular search engine is YouTube and the third is Amazon!

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TikTok is setting the ground rules for social media

Martech

Ads on TikTok reach about 18% of adult internet users. That’s 885 million people. They’re spending more time on TikTok too (44 minutes per user per day), busting Facebook’s record of 38.9 minutes and defying predictions that usage would decline as nations emerged from lockdown. These are just some reasons that it’s hardly surprising that competitor platforms are looking for ways to replicate TikTok’s success.

Launch 124
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.