Sat.Apr 17, 2021 - Fri.Apr 23, 2021

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Sales Leaders’ Guide to Developing an Awesome Sales Management Team

STAR Results

Sales Leaders’ Guide to Developing an Awesome Sales Management Team. Do you want to develop an awesome sales management team? Sales leaders have several options to achieve and exceed their sales numbers. Your goal is to build a high-performance sales organization that consistently delivers outstanding results. Given limited budgets, you need to figure out how to maximize your ROI?

Sales 271
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Outbound Sales: How to Build an Efficient System

Veloxy

Outbound sales has been a staple in the business for ages now. But it you’re going to do it, you’ll need the right strategy and approach. For those of you new to outbound sales, here’s what the process basically involves. Sales reps reach out to prospects and deliver pitches with the hopes of gaining customers. One classic example of outbound sales is cold calling , but modern reps also use email as well as other forms of communication.

Teamwork 245
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Trending Sources

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Increase Sales by Eliminating Misunderstandings and Closing Delays

Anthony Cole Training

In business, especially in sales; delays, misunderstandings, and communication can go awry. Sometimes, even with the influx of technology and communication tools, it is easy to misinterpret what a prospect, or salesperson, says. So, how do we make these communication lines more efficient?

Closing 229
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Problem Focused Growth

Partners in Excellence

I wrote about Product Led Growth. It’s the latest hot new strategy being promoted by many SaaS companies and VC’s. It’s not a new strategy, we’ve seen it so often in the past, companies with Hot Products focused just on fulfilling customer demand. In past decades we’ve seen both the pros and cons of product led business models.

Growth 146
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Our Sales Process For Startups

The 5% Institute

In this guide, you’ll learn our recommended sales process for startups that works absolute wonders for our Business Owner Students and Sales Professionals all around the world. Learning and following a sales process would have to be the most important thing you’ll ever learn in sales, because it’ll deliver something you’ll need to thrive in selling.

Process 145
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CLTV Isn’t The Whole Story. Don’t Shortchange Second-Order Revenue.

SaaStr

Everyone in SaaS talks about CLTV (or LTV, same thing). The lifetime value of your customer. You can see a great detailed analysis of how to calculate it here. And then, everyone goes on to calculate some a metric telling you how much to spend on Sales and Marketing. Usually some fraction (1/3 or so) of your CLTV. Which usually equates to spending 100% or more of your first year ACV on acquiring your new customers.

More Trending

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Ditching the ’Itch to Pitch’

Membrain

Whether proactively reaching out to potential future customers or responding to inbound enquiries, salespeople and business development reps in complex B2B sales environments often find themselves having to make a large number of contact attempts in order to get a single new conversation started.

Pitch 126
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Trust Based Selling – Your Ultimate Guide

The 5% Institute

In this article, we’ll explore the premise of trust based selling, as well as how to build trust with your potential clients during your sales conversations, and before you present your offer or solution. So, what makes trust based selling different to the older models of selling ? In this article, you’ll learn: What is trust based selling? Behaviours that’ll break trust.

Trust 145
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5 Interesting Learnings from Squarespace at $700,000,000 in ARR

SaaStr

The founder of Squarespace still owns 36% of the company. What is 36% of $15 Billion, anyone know? #founderpower. — Jason BeKind Lemkin (@jasonlk) April 16, 2021. Not too long ago, we took a look at Wix at $1 Billion in ARR. Now, Squarespace has filed to go public at $700m in ARR. Perhaps the most interesting thing is just how similar both these website-builder-plus-ecommerce companies are.

Growth 133
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How to Upgrade Your B2B Customer Testimonials in 2021

Heinz Marketing

By Shannan Seely, B2B and Healthcare Copywriter. If you were to ask any marketing expert today what is, hands down, the oldest-but-still-the-most-tremendously-useful-tactic-you-need-to-take-right-now for closing a sale, the answer is use customer testimonials. I mean, this blog has also shared its merits. In fact, Heinz Marketing partnered with G2 Crowd in 2017 on the topic.

B2B 130
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How the planning fallacy can make or break a deal

Membrain

I don’t think we talk enough about the impact of timelines on making and breaking deals, especially in complex b2b sales.

B2B 153
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The Objection Handling Process – A Step By Step Guide

The 5% Institute

The objection handling process is one of the most beneficial things you can learn to dramatically increase your closing rate. It’s important part of the sales process , and something you’re most likely to come across time and time again. So how should you go about overcoming objections in sales? In this article, you’ll learn the exact five-step approach we teach Sales Professionals and Business Owners for non-pushy objection handling, Prior to exploring this though; first we’ll cover where objec

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Want to Understand SaaS? If Nothing Else — Understand That It Compounds

SaaStr

Salesforce Growth: 2021 $20.8B Guidance 2020 $17.1B 2019 $13.2B 2018 $10.5B 2017 $8.4B 2016 $6.7B 2015 $5.4B 2014 $4.1B. Thank you Ohana! — Marc Benioff (@Benioff) August 25, 2020. If you haven’t done a SaaS start-up before, it’s different. The reasons are many, but I think they can almost all be summed up in one key factor: SaaS compounds.

Start-ups 127
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B2B Reads: Why Decisions Aren’t Important, Building Conflict Capacity, and the Corporate Athlete

Heinz Marketing

In addition to our Sunday App of the Week feature, we also summarize some of our favorite B2B sales & marketing posts from around the web each week. We’ll miss a ton of great stuff, so if you found something you think is worth sharing please add it to the comments below. Keep Brainstorming—Your Best Ideas Are Still to Come. The common (and mistaken) belief that we generate our best ideas early can actually squash creativity.

B2B 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Average Value is No Value

A Sales Guy

As Gap Selling has crossed the milestone of 50,000 copies sold , we are highlighting some of our favorite books to compliment your Gap Selling journey. Today’s book highlight goes to The End of Average. Like Execution , this isn’t a sales book at all. Written by Todd Rose , a professor of developmental psychology, this book breaks down the history and failures of boiling life and decisions down to averages.

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Our Sales Process Map Helps You Close Easier

The 5% Institute

In this guide, you’ll learn the exact sales process map that works absolute wonders for our Students, Sales Professionals and Business Owners all around the world. Learning and following a sales process would have to be the most important thing you’ll ever learn in sales, because it’ll deliver something you’ll need to thrive in selling. And that thing – is consistency.

Closing 131
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5 Interesting Learnings from Bill.com at $220,000,000 in ARR

SaaStr

[link] 's NRR @ IPO: 110% from SMBs [link] 's NRR now: 121% from SMBs [link] 's new customer growth @ IPO: 21% [link] 's new customer growth now: 27%. Treat SMBs right, they grow forever. They're just so many of 'em. — Jason BeKind Lemkin (@jasonlk) April 21, 2021. Bill.com is one of the quiet SaaS success stories. We last checked in with them at IPO , when it was racing past $100m ARR (a relatively early IPO).

Growth 124
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“I’d Love To Learn More About Your Business….”

Partners in Excellence

Daily, I get inundated with emails, texts, social media messages: “I’d love to learn more about your business and hiring needs… ” “Let me know how I can help you…” “Can we collaborate in some way? We provide…… ” “How are things going for you?” (WTF!) “How has business been for you during Covid?

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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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LinkedIn for Sales [Free Guide + Tools]

RAIN Group

82% of buyers will look up a seller on LinkedIn before replying to a seller’s prospecting efforts. 82%! Which begs the question: How are you showing up on LinkedIn? What does your profile look like and what does it say about you?

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How to Succeed at Raising Your Game [PODCAST]

Sandler Training

Mike Montague interviews Alan Stein Jr. on How to Succeed at Raising Your Game. The post How to Succeed at Raising Your Game [PODCAST] appeared first on Sandler Training.

Gaming 110
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Gorgias: Only 1.3% Of Us Actually Provide Top-Tier Customer Support

SaaStr

Gorgias recently did a very interesting deep dive on its 6,000+ customers for its help desk and contact center solution. Gorgias is 100% focused on e-commerce vendors, and not SaaS companies per se, but I suspect its data is pretty consistent with most folks using an online support tool. And what they found made me cry a bit. While 44% of the 5,000 respondents thought they provided excellent customer support — only 1.3% actually did!

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“They Are Just Cars, The Sales Process Is The Same….”

Partners in Excellence

Imagine talking to a bunch of car sales people. Imagine making the claim, “Selling cars is the same, regardless of the vehicle, they are all cars.” In the audience you have people selling Honda’s, Toyota’s, Nissan’s, Renault’s, Kia’s, Ford’s, Chevrolet’s, Jeep’s. Porsche’s, Ferrari’s, Rolls Royce’s, BMW’s, Mercedes’, McLaren’s, and Bugatti’s.

Process 118
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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RevOps Career: How (and Why) to Find the Right RevOps Job

Sales Hacker

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. That’s Jacki Leahy ’s description of her path into a RevOps career — and it’s a great summary of what it means to be a RevOps pro, if we’ve ever seen one.

Finance 104
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Selling New B2B Technology: Getting Reps Beyond the Technical Sale

Force Management

How can you grow sales revenue when you’re selling a product that simply isn’t a line item in most buyer budgets? Selling a product that represents a new way of doing business demands that salespeople are equipped to be relevant to their buyers’ business-level challenges. When groundbreaking high-tech companies aim to scale sales success, solidifying alignment with their buyer is a key first step and one that can drive company-wide benefits in the process.

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How to Improve Any SaaS Metric: Obsess About It

SaaStr

Q: What core SaaS metrics should we obsess about? Beyond MRR growth + managing the burn rate — which really are all that matters … you should obsess over improving every key metric and KPI. Even if in the early days, they aren’t so great. Maybe your NPS isn’t that high. Maybe your NRR isn’t quite top-tier yet. Or churn is too high.

Referrals 115
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Developing Messaging that Resonates with Your Audience

Heinz Marketing

By Michelle Voznyuk , Marketing Consultant at Heinz Marketing. Your messaging is how your organization positions itself and the value it brings to the table. Developing a strong messaging strategy is essential in creating a foundation for your brand and marketing tactics. The wrong messaging can set you down a bad path – turning off prospects and wasting precious marketing dollars.

Follow-up 106
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Account Management, Quotas and Forecasting

SalesPop

Another important foundational aspect of account management—and sales itself—is the handling of quotas and forecasting. From my observation, only a few companies manage the problems for quotas and forecasting well. This is because there are two groups with seemingly conflicting interests: the sales team and company and sales management. Salespeople say that quotas are too high and are not achievable, whereas management insists that quotas are not high enough.

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April 2021 Release

Sales Nexus

Today, SalesNexus announced the release of the latest updates to its CRM and Marketing Automation Suite. This is scheduled to be available on April 22, 2021, at 8pm ET / 5pm Pacific. Here’s what’s new. Enhancements: Sales Import from CSV. Users can import Sales Report Updates/Opportunities that are exported from Quickbooks or any other accounting software with this feature.

Contact 98
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8 Simple Ideas to Inspire The Team

SaaStr

It’s always your job to inspire the team. But, even more so once the team grows just large enough (20+?) that you don’t actually have to do everything yourself anymore. As you add your first VPs, build out that sales and success team, it’s a natural time to step back from some of the minutiae. Which you should. But make sure you still do enough.

Meeting 114
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SEO for E-Commerce: Essential Steps

Beeketing

In previous years, E-Commerce was limited to giant companies like Amazon, Flipkart, eBay, etc. But, with the changing times, e-commerce is being adapted with small and medium industries as well. . With user-friendly CMS platforms like Magento and Shopify, business owners find it very easy to make customized websites for increasing their business visibility and digital sales. .

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.