Sat.Apr 03, 2021 - Fri.Apr 09, 2021

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All New Customer Standards and What to Do About It

Veloxy

At the core of every business is the customer. Happy customers not only help you build credibility, they also rake in more business. Research shows over 75% of customers are likely to recommend your company to a friend if they received great service and had a positive experience. This is why your main focus and priority should be keeping your customers happy and satisfied.

Customers 231
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Managing 80/20 Prospecting Time to Increase Sales

Anthony Cole Training

The most successful salespeople are always challenging and adapting their personal sales process to be more effective and increase sales. However, they don’t challenge the notion of the importance of making prospecting their "A" priority every week.

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There is No Excuse for Being Blindsided | Sales Strategies

Engage Selling

I’ve been working on numerous consulting projects recently, and I’m incredibly frustrated with clients who lost business for no other reason than they didn’t see it coming. They simply didn’t have enough contacts inside their accounts to see an accurate … Read More » The post There is No Excuse for Being Blindsided | Sales Strategies first appeared on The Sales Leader.

Consult 149
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What is anchoring bias and what do salespeople need to know about it?

Membrain

Have you ever watched a home shopping network? I don’t have a lot of time to sit around watching other people hawk made-for-TV items, but I find it fascinating that these are such effective sales tools.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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8 x Tips To Improve Your Closing Rate

The 5% Institute

In this article, you’ll learn 8 x tips to improve your closing rate, so that you can close more consistently and effectively. These tips to improve your closing rate are centred around consultative selling. This means that you’ll take a question based, and solution approach rather than purely presenting an option up front. Read on to learn how these eight tips to improve your closing rate will help you win more sales. 8 x Tips To Improve Your Closing Rate.

Closing 145
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51 Machine Learning Statistics to Get You Thinking

G2

If machine learning were a kid in school, it would be a combination of the most brilliant and coolest student in class.

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Going Through The Motions Or Doing The Work?

Partners in Excellence

Every organization I work with has a “Buyer focused selling process.” Every organization has deal management, pipeline, and account management processes. Every organization has taken their people through the latest greatest sales training, spends thousands per person on tools. Every organization focuses on their ICP. Every manager says they coach their people.

CRM 133
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Objection Handling Training – Your Step By Step Guide

The 5% Institute

Objection handling training is one of the most beneficial things you can learn to dramatically increase your closing rate. It’s important part of the sales process , and something you’re most likely to come across time and time again. So how should you go about overcoming objections in sales? In this article, you’ll learn the exact five-step approach we teach Sales Professionals and Business Owners for non-pushy objection handling, Prior to exploring this though; first we’ll cover where objectio

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Don’t Be One of “Those” People

Membrain

If you’re not nurturing relationships, you’re throwing away good business and hot referral leads.

Referrals 131
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3 Things That Make a Good VC Pitch Deck … Great

SaaStr

I try to avoid raw pitches at all at this point. Send me the deck ahead of time, with as much detail as possible. I promise to read it carefully, and have questions. Still, the pitch is part of most processes. Here’s what I love, that I don’t see enough. That make a good pitch and deck … great. A one-slide deck. OK I know this is controversial, but it shouldn’t be.

Pitch 128
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How to Succeed at Big Little Breakthroughs [PODCAST]

Sandler Training

Mike Montague interviews Josh Linkner on How to Succeed at Big Little Breakthroughs. The post How to Succeed at Big Little Breakthroughs [PODCAST] appeared first on Sandler Training.

Growth 122
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Our B2B Sales Course – Close Easier

The 5% Institute

At The 5% Institute is to teach, empower, and serve Sales Professionals and Business Owners around the world – which is why we created a premium B2B sales course. The 5% Sales Blueprint ; our B2B sales course, is a 100% online delivered sales training program, completely designed with the end user in mind. Find out below if our B2B sales course may be the right fit for you and your business.

B2B 126
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These are the best sales email tips you’ll read in 2021

Gong.io

This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. There are a million sales email tips out there. Woops, make that a billion. But how many of them are data-driven?

Negotiate 118
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As You Scale, Most Of Your New Revenue May Well Come from Existing Customers

SaaStr

Q: Can the majority of a SaaS company’s revenues come from existing customers? Yes, especially once you are at scale. In fact, as you get bigger, it gets pretty common with bigger deals and in the enterprise. Let’s take some examples: #1. 73% of Salesforce’s new bookings come from its existing customers. A bit more here. #2. UiPath is at $600m ARR now growing 65% a year … and 75% of its new revenue / bookings are from existing customers.

Customers 124
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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“Nothing Happens Until Someone Sells Something”

Partners in Excellence

We all say this, “Nothing happens until someone sells something.” I don’t know how many times I’ve used that expression. I was reminded of it reading an article the other day. I started reflecting on this. It’s natural for we “sales” types to think about this. Our companies can’t build products, offer services, invoice, or get revenue until we sell something.

Sell 116
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10 Laws for Planting Seeds of Personal and Professional Growth

Sandler Training

While planning our Summer harvest, let’s consider 10 Laws for Planting Seeds of Personal and Professional Growth. The post 10 Laws for Planting Seeds of Personal and Professional Growth appeared first on Sandler Training.

Growth 111
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Solving the Marketing/Sales Attribution Problem Once and for All

Sales Hacker

If you’ve worked at a B2B company that uses an ABM strategy for their Go To Market and has an SDR team you have inevitably run into the problem of lead attribution. In B2C or e-commerce these problems exist, too. Was it the Facebook ad that helped us drive the sale? Or was it the blog, or the TV ad? What’s the impact of each? It’s hard to know.

B2C 102
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Microsoft: Bosses Are Doing Better Than Their Teams During Work-from-Home

SaaStr

There’s an exercise I’ve quietly done for about 6 months. Every time I talk to a top CEO, founder or VC over a Zoom catch-up, I first ask them, “How are you doing, 1-10? Overall?” They aren’t used to the question, but after pausing, most have done pretty well during Covid. It’s not that anyone wanted a pandemic, or the disruption.

Meeting 105
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Behind Every Problem Performer…. There Is A Problem Manager

Partners in Excellence

In every organization, there are problem performers. People who, for various reasons, are not meeting performance expectations. They may be “C” players that need to raise their performance. They may be “D/F” players where other actions may be necessary. Too many managers think it’s the person, the problem performer, that’s the problem.

Territory 109
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10 Benefits of Consistent, High-Quality Content Marketing

Hubspot

In this competitive B2B marketing landscape, businesses make substantial investments in building content marketing programs. Why? Content marketing has been proven to deliver resounding success. As one of the most effective methods of growing audience engagement, developing your brand presence, and driving sales, content marketing is a mission-critical growth method for most businesses.

Campaign 101
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How I Try to Hire Without Bias

Sales Hacker

In 2020 I was building my sales team at Livestorm , and at the time we were going through a big hiring boom. For the first time in my life, I was in charge of vetting and hiring new team members at scale. This was a big challenge for me because I am very passionate about hiring without bias. Finally, I could put my beliefs to work and make a big impact on my growing team.

Start-ups 102
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Don’t Confuse Room at the Bottom with Disruption

SaaStr

A few years back, a very wise VC asked me what I thought about a small but scrappy competitor in the space of my last company, Adobe Sign / EchoSign. I told him I didn’t know the company that well, but from what I’d seen, some things might seem appealing. I bet the freemium metrics appeared good, with positive growth and solid conversion rates.

Price 102
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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2nd Critical Factor for Success: Focus on Both Leading and Managing

Sales Nexus

Success in sales is a combination of the quantity of calls you make, and the effectiveness of each call. The reason we hire more reps is because we want to get a higher quantity of calls. The reason we train with coaches is because we want to get better quality of calls. Surprisingly, although sales people have more time now to do more calls, the quantity of calls has gone down.

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What Is a Breakout Session? [+ How To Plan Your Own]

Hubspot

Having gone to many meetings, I can definitely say that I sometimes get overwhelmed. While I enjoy the content being discussed, I can feel tired and wish for a break to decompress before throwing my mind back into absorbing the information. I’m sure I’m not alone in these feelings, that many of us want to absorb all we can while still having the opportunity to temporarily disconnect and let our minds wander.

Gaming 101
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Why deals get stuck in the sales pipeline and tips to move deals ahead

Salesmate

Thanks to the marketing team, your sales pipeline is filled with enough deals to fulfill your quota. However, despite having a pipeline filled with deals, are you able to meet your sales quota? Sadly, most of the deals do not convert into sales. Many are stuck in the pipeline, and some slip through the crack. Well, why does this happen? Why do deals get stuck in the sales pipeline?

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5 Things That Change Once You Are a Founder-CEO

SaaStr

CEOs often start off as normal people, but then the job after maybe 18 months … rewires your brain. What changes: Your mind thinks about work 24x7x365 — in some fashion. This does not mean being in the office constantly, or not taking vacations. It does mean your mind is constantly thinking of new ideas, how to fix problems, how to recruit new team members, how to update your product, etc.

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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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The Modern Approach To Account Based Marketing

ConversionXL

Account-based marketing plays a critical role in the growth of many businesses across a variety of industries. However, many marketers often rely on ABM when it may not be the best fit. In addition, what worked for account-based marketing even just a few months ago, may not be the most optimal strategy for marketing today. In this article, we’ll explore how account-based marketing has changed over the years and whether or not it should be your focus.

GTM 98
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7 Tips for Designing a Social Media Page That Stands Out

Hubspot

At least once a month, I discover a new brand and take a quick peek at their profile. Within a few seconds, I decide if I'll hit that "follow" button or exit the page. In those few seconds that I'm assessing the brand's profile, I'm asking myself two questions: Is their content visually appealing and am I interested in the type of content they will be posting?

Follow-up 101
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Selling Into Ever-Changing, Highly Regulated Industries: Healthcare Edition

Predictable Revenue

Mac McKellar, National Sales Director at Nona Scientific, joins Sarah Hicks on the second episode in the Selling into Ever-Changing, Highly Regulated Industries series on the Predictable Revenue Podcast. The post Selling Into Ever-Changing, Highly Regulated Industries: Healthcare Edition appeared first on Predictable Revenue.

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Bet On Up-and-Comers. But Add One Veteran For Each $10m ARR.

SaaStr

That’s insightful @jasonlk [link]. — Elkanah Carnell Reed (@ElkanahReed) April 6, 2021. The top SaaS companies grow faster than ever these days. And that means your initial leadership team often takes you faster, and further, than you might ever think. There are roughly 2 types of start-up management teams. The first type is the kind of management team hired by second+ time founders.

Start-ups 100
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.